Recognizing your loyalty
Apr 10, 2016, 10:36 pm
#1
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Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
Recognizing your loyalty
Upon entering YVR TB MLL, "Thank you Mr. cow, and thank you for your loyalty to Air Canada."
On board, 13A and 13D both had SEs that were welcomed by the SD.
New standard? One offs?
On board, 13A and 13D both had SEs that were welcomed by the SD.
New standard? One offs?
Apr 10, 2016, 10:42 pm
#2
Suspended
Join Date: Mar 2013
Location: YVR
Programs: AC SE*2MM. SPG Plat life
Posts: 4,644
Hoping for New Standard, but my money is on One Off. In five MLL the last week, no thank you for flying AC.
Apr 10, 2016, 10:53 pm
#3
Join Date: Oct 2008
Location: YYC
Posts: 4,035
I've been noticing SEs (both myself and others) being thanked much more both onboard and on the ground, I assume it's a new standard.
Apr 10, 2016, 11:05 pm
#5
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Apr 10, 2016, 11:12 pm
#7
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat HyattD AMEXCenturion SerenaPlat TalkBoard Founding Member
Posts: 8,963
I'd say, IME, it is 1 in 20 MLL visits and 1 in 6 flights (flights are 80% TATL/TPAC, 20% medium haul), for the past couple years. No increase/decrease in occurrence.
Apr 10, 2016, 11:16 pm
#8
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Apr 10, 2016, 11:26 pm
#9
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Join Date: Sep 2012
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It's been a long time since I've flown mainline Y, but I had never received anything official in Y.
There was a week or two a while back where every GA said "Thank you Mr. cow" when I boarded.
Apr 11, 2016, 12:15 am
#10
Join Date: May 2012
Location: BKK/SIN/YYZ/YUL
Programs: DL, AC, Bonvoy, Accor, Hilton
Posts: 2,922
Is it that important that this be acknowledged? Most people don't care. If anything, they want to keep low profiles.
Apr 11, 2016, 12:41 am
#11
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat HyattD AMEXCenturion SerenaPlat TalkBoard Founding Member
Posts: 8,963
Apr 11, 2016, 12:45 am
#12
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Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
Thank you.
SD went through the entire J cabin before landing thanking everyone, saying something like "I hope the crew was able to make up for the late departure."
It was nowhere near the best crew I've had, but compared to most other airlines, it was amazing. I got everything I wanted with no wait, and my SE friend in Y is happy.
SD went through the entire J cabin before landing thanking everyone, saying something like "I hope the crew was able to make up for the late departure."
It was nowhere near the best crew I've had, but compared to most other airlines, it was amazing. I got everything I wanted with no wait, and my SE friend in Y is happy.
Apr 11, 2016, 3:21 am
#14
Join Date: Jun 2009
Location: YYZ, MNL, WAW
Programs: Marriott Titanium, Lifetime Plat, (now an AC nobody)
Posts: 1,978
I've also been thanked while sitting in the Y cabin.
Apr 11, 2016, 3:36 am
#15
Join Date: Dec 2005
Location: YEG
Programs: AC SE 2MM, SPG Lifetime Platinum
Posts: 139
Of four TPACs over the last five weeks, all in J, wasn't acknowledged in any way (other than meal preference) even once. MLL, practically never.
Only exception in recent memory was last month on a SFO/YVR flight where I gave my teenage son my J seat and sat with my wife in economy. SD came back to thank me for being MM.
Only exception in recent memory was last month on a SFO/YVR flight where I gave my teenage son my J seat and sat with my wife in economy. SD came back to thank me for being MM.