Recognizing your loyalty
#166
Join Date: Dec 2010
Location: Calgary
Programs: Altitude E50K, WS Gold (status match)
Posts: 1,211
04-Jun, 2016: 40 credits earned Air Canada Altitude 2016
04-Jun, 2016: 15 credits earned Air Canada Altitude 2016
Then, I printed my boarding pass for my flight tomorrow and it shows E75K. I then log into my Altitude account and sure enough it is showing E75K. I am going to make E50K again this year but I am far off at this stage of the year (will make it up by fall/year end) at just 19 segments and probably $4,000-$5,000 in AQD (booked and flown by my own calculations).
It is quite a nice surprise!
#167
Join Date: Dec 2010
Location: Calgary
Programs: Altitude E50K, WS Gold (status match)
Posts: 1,211
Oh and as for customer service. I am notice AC becoming much more responsive to Elite customer needs. Their Twitter team has been great to me, even once upgrading me as a courtesy due to a terrible situation I had at YYZ which I complained to them about. So, I am noticing a difference in their approach to Elites...in small increments...but it is very encouraging to see.
#169
Join Date: Dec 2010
Location: YYZ
Programs: AC 50K, Marriott Lifetime Platinum
Posts: 1,551
I was traveling on a UA flight and ticket from YYZ today. Listed as *G on the boarding pass, as it should. I went to MLL and checked in. The agent was nice and said a generic "enjoy your visit". I would assume that she had no way of knowing I was SE? No complaints just noticed a difference vs. the past few visits when I was on an AC flight.
#170
Join Date: Jun 2010
Programs: AC SE100K , 1MM, Hilton Diamond, KLM
Posts: 579
I was traveling on a UA flight and ticket from YYZ today. Listed as *G on the boarding pass, as it should. I went to MLL and checked in. The agent was nice and said a generic "enjoy your visit". I would assume that she had no way of knowing I was SE? No complaints just noticed a difference vs. the past few visits when I was on an AC flight.
#172
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
In terms of my original post, it was more like reading off a script. It would not surprise me if the screen popped up the script when my BP was scanned
#173
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
Agree - but I think if it is genuine, it would be uniformly bestowed on all (as determined by the screen) whereas the flirt-worthy targets get more of it, and they ignore those prompts for others. (Meaning "flirt" in a broader sense of seeking social favour and grace from, but possibly including the narrower meaning for agents in specific personal circumstances.)
#174
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
#175
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
#176
Suspended
Join Date: Feb 2008
Location: YKF
Programs: AC Elite 50K, Amex AP Plat, Choice Privileges, National Exec Elite, Via Prefrence
Posts: 2,996
I was thanked the other day for expensifying the Y+ seats.
SD came to the back and wanted to know why there was so much negative space in J, when steerage was full of positives
SD came to the back and wanted to know why there was so much negative space in J, when steerage was full of positives
#178
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
You guys in IT might seem quite the BillGatesish catches to an aspirational airport agent. (And not saying you're not...)
Similar those in banking, investments, law, etc. Those who are looking for arrangements are making themselves salient in a target rich environment.
Similar those in banking, investments, law, etc. Those who are looking for arrangements are making themselves salient in a target rich environment.
#179
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
It definitely seemed like "oh wow he can afford all this AND he's a decade younger?"
#180
Join Date: Jan 2012
Location: YYZ
Programs: UA 1K, Hilton LTD, GE/Nexus
Posts: 35