YQ waiver is going to be fun...
Mar 1, 2015, 3:31 am
#63
Suspended
Join Date: Dec 2010
Posts: 4,153
It comes from the fact that we all know AC will find any way to scam their passengers... Hiding behind BS agreements and Putting customers between Aeroplan and AirCanada never land is getting old.
Mar 1, 2015, 5:18 am
#64
Join Date: Sep 2006
Location: YOW
Programs: AC*SEMM, *G, Hilton Diamond, Marriott Gold
Posts: 898
Bug - Children tickets not removing YQ
Just tried a booking for over the summer (YOW-GVA in J). When you try 1 adult, 1 children - THE YQ is removed for the adult passenger, but still shows for the children. Changed the same search to two adults and the YQ is entirely removed.
All in, nice to see a ticket that used to cost about $1000 go down to roughly $100
All in, nice to see a ticket that used to cost about $1000 go down to roughly $100
Mar 1, 2015, 5:33 am
#65
Join Date: Dec 2008
Posts: 4,519
I just did a search for my flight for my family of 3 (2 adults and 1 child) and the YQ do disappear. But I am only E50K, so, not sure if this bug you saw only on Int'l flights for SE.
Mar 1, 2015, 5:36 am
#66
Join Date: Dec 2008
Posts: 4,519
Mar 1, 2015, 5:49 am
#67
Join Date: Jul 2007
Location: YQR
Programs: AC-100k, MR LTT
Posts: 258
Just tried a booking for over the summer (YOW-GVA in J). When you try 1 adult, 1 children - THE YQ is removed for the adult passenger, but still shows for the children. Changed the same search to two adults and the YQ is entirely removed.
All in, nice to see a ticket that used to cost about $1000 go down to roughly $100
All in, nice to see a ticket that used to cost about $1000 go down to roughly $100
Mar 1, 2015, 8:04 am
#68
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
Unrelated, but has anyone else noticed the "You must be part of this booking" thing when you hit book?
Is that just for IKK? I can't book a flight for a family member on IKK if I'm not travelling?
Sorry if that's a dumb question, I'm new to 100k
BTW how much more reasonable are these prices now?!!
Is that just for IKK? I can't book a flight for a family member on IKK if I'm not travelling?
Sorry if that's a dumb question, I'm new to 100k
BTW how much more reasonable are these prices now?!!
Last edited by drvannostren; Mar 1, 2015 at 8:15 am
Mar 1, 2015, 8:09 am
#69
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat HyattD AMEXCenturion SerenaPlat TalkBoard Founding Member
Posts: 8,963
I received that warning on a test booking yesterday (one of the above images I posted).
Mar 1, 2015, 8:14 am
#70
Join Date: Apr 2011
Location: YEG
Posts: 3,717
Air Canada Priority rewards
Priority Reward reservations are available to both you and your traveling companions, when you are both part of the same reward reservation. Additionally, this privilege can be extended to other travelers, whether you are traveling with them or not.
However, note that for international* itineraries booked in Business Class, your Privilege may only be extended to immediate family members** when you are not traveling with them on the same flight reward reservation. In order to designate your immediate family members, as well as to book a Priority Reward on their behalf, you must call the Aeroplan Contact Centre. Please note that your list of designated family members may only be provided once during the course of your benefit year.
Additionally, when you hold a purchased ticket booked in Business Class (J, C, D, Z or P booking classes), this Privilege can be extended to any other travelers as long as they travel with you on the same date on at least one international flight operated by Air Canada. This is not valid with purchased Economy Class tickets that are upgraded. These Priority Reward reservations must be completed through the Aeroplan Contact Centre.
However, note that for international* itineraries booked in Business Class, your Privilege may only be extended to immediate family members** when you are not traveling with them on the same flight reward reservation. In order to designate your immediate family members, as well as to book a Priority Reward on their behalf, you must call the Aeroplan Contact Centre. Please note that your list of designated family members may only be provided once during the course of your benefit year.
Additionally, when you hold a purchased ticket booked in Business Class (J, C, D, Z or P booking classes), this Privilege can be extended to any other travelers as long as they travel with you on the same date on at least one international flight operated by Air Canada. This is not valid with purchased Economy Class tickets that are upgraded. These Priority Reward reservations must be completed through the Aeroplan Contact Centre.
Mar 1, 2015, 8:47 am
#72
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
Anyone else getting the "the requested itinerary not available" when you actually go to book?
Got the error when trying to book an INTL priority award at Christmas AC/AV mix.
AC only part priority YVR-EWR return, got all the way to the credit card page, so no issues. No error booking YVR-BOG all J, so far it seems the issue might be the mixed booking classes as whenever I add MDE its a Y flight.
Edit: After trying 6-7 times, I decided to call. The agent wanted to charge me the $30 fee or transfer me to tech support, so I thought once he notices it's a tech problem they'll skip the fee. Nope. Tech support is aware of the issue but has no timeframe on fixing it. They've also been told the fee will apply to anyone needing to get around it. So he said to either pay the fee, or "try again in a week or two and hopefully by then it'll be fixed". Brilliant. In a game where availability can change in a minute that response really sucks. Oh well, hopefully the seats don't get taken cuz there's just no reason to pay $30 to book such a simple itinerary online.
So it's more specific than just mixed booking, because AC/LH J/Y was fine, but AC/AV J/Y still gives me the error...can't figure this one out. All Y on this route errors out too
Got the error when trying to book an INTL priority award at Christmas AC/AV mix.
AC only part priority YVR-EWR return, got all the way to the credit card page, so no issues. No error booking YVR-BOG all J, so far it seems the issue might be the mixed booking classes as whenever I add MDE its a Y flight.
Edit: After trying 6-7 times, I decided to call. The agent wanted to charge me the $30 fee or transfer me to tech support, so I thought once he notices it's a tech problem they'll skip the fee. Nope. Tech support is aware of the issue but has no timeframe on fixing it. They've also been told the fee will apply to anyone needing to get around it. So he said to either pay the fee, or "try again in a week or two and hopefully by then it'll be fixed". Brilliant. In a game where availability can change in a minute that response really sucks. Oh well, hopefully the seats don't get taken cuz there's just no reason to pay $30 to book such a simple itinerary online.
So it's more specific than just mixed booking, because AC/LH J/Y was fine, but AC/AV J/Y still gives me the error...can't figure this one out. All Y on this route errors out too
Last edited by drvannostren; Mar 1, 2015 at 10:01 am
Mar 1, 2015, 9:01 am
#73
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
YQ with Children - issue
There is a notice posted in the "News" tab on your Altitude page that includes the following:
"If you are an Air Canada Altitude member making an eligible ClassicFlight Reward booking which includes a child, please note that due to technical difficulties you may be charged the carrier YQ surcharge. However, you may complete your booking and the surcharge will be automatically refunded
within 3 business days. You will also receive a new itinerary receipt showing the adjustment within that same period. There is no need to contact the Aeroplan Contact Centre to request the refund.
Rest assured that we are diligently working towards a quick resolution."
"If you are an Air Canada Altitude member making an eligible ClassicFlight Reward booking which includes a child, please note that due to technical difficulties you may be charged the carrier YQ surcharge. However, you may complete your booking and the surcharge will be automatically refunded
within 3 business days. You will also receive a new itinerary receipt showing the adjustment within that same period. There is no need to contact the Aeroplan Contact Centre to request the refund.
Rest assured that we are diligently working towards a quick resolution."
Mar 1, 2015, 10:07 am
#74
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
Two bookings done. On the phone for a third.
"I" inventory disappeared on LHR-YVR on a day I was looking at yesterday, and there's no R either. But I just realized the timing doesn't work out anyway, so I've just booked four TATL flights in Y. Sigh.
Let's hope R opens up, or another airline in "I".
"I" inventory disappeared on LHR-YVR on a day I was looking at yesterday, and there's no R either. But I just realized the timing doesn't work out anyway, so I've just booked four TATL flights in Y. Sigh.
Let's hope R opens up, or another airline in "I".