Dec 2, 2014, 11:30 pm
Last edit by: tcook052
As of 2nd Dec. 2014 you can now request eUpgrades to Premium Economy on eligible flights operated by Air Canada, as well as to the Premium rouge cabin on eligible Air Canada rouge flights. To request an upgrade, simply log in to your eUpgrade account and select to which cabin you’d like to upgrade to, or speak with an Air Canada reservation or airport agent.
Note that should you wish to upgrade one segment of an itinerary into Business Class, and another segment into Premium Economy, you will need to make two separate upgrade requests and the requirements for these two requests will be assessed separately.
For eUpgrade requests into Business Class, you will also now have the ability to sit in the Premium Economy cabin, depending on availability, should your original request for an upgrade to Business Class not clear at time of departure.
Add-ons will not apply for eUpgrades into Premium Economy.
For more information, including credit requirements, visit http://www.aircanada.com/en/news/141202.html
Note that should you wish to upgrade one segment of an itinerary into Business Class, and another segment into Premium Economy, you will need to make two separate upgrade requests and the requirements for these two requests will be assessed separately.
For eUpgrade requests into Business Class, you will also now have the ability to sit in the Premium Economy cabin, depending on availability, should your original request for an upgrade to Business Class not clear at time of departure.
Add-ons will not apply for eUpgrades into Premium Economy.
For more information, including credit requirements, visit http://www.aircanada.com/en/news/141202.html
New upgrades to Premium Economy
Dec 2, 2014, 4:19 pm
#61
Join Date: Feb 2011
Location: YXT
Programs: AC*E50, SPG Plat,
Posts: 575
Anyways I think the current PE product is priced appropriately, and think that Flex pricing will have to find a pricing level between Tango and PE.
Dec 2, 2014, 4:19 pm
#62
Join Date: Dec 2009
Location: YVR
Programs: 100K
Posts: 444
That's not what's being debated.
It's about who has higher priority when it comes to PY upgrades: people who originally requested upgrades to PY directly vs people who originally requested upgrades to J but didn't end up with a seat in J.
From your suggestion, it is the case for those who selected the checkbox when requesting upgrades to J vs those who didn't request any upgrades to J at all, but instead requested upgrades to PY only.
It's about who has higher priority when it comes to PY upgrades: people who originally requested upgrades to PY directly vs people who originally requested upgrades to J but didn't end up with a seat in J.
From your suggestion, it is the case for those who selected the checkbox when requesting upgrades to J vs those who didn't request any upgrades to J at all, but instead requested upgrades to PY only.
Dec 2, 2014, 4:29 pm
#63
Formerly known as tireman77
Join Date: Dec 2013
Posts: 5,531
I believe his point is that the system they use is very complicated and even a modification as small as modifying a boarding pass layout is very complicated.
I understand that many of you are experts in programming, but I have a feeling the system AC is using is old, and has been 'adjusted every which way you can think of'.
Until they decide to start over clean sheet, everything that to you, all is now easy, will be very, very complicated.
I understand that many of you are experts in programming, but I have a feeling the system AC is using is old, and has been 'adjusted every which way you can think of'.
Until they decide to start over clean sheet, everything that to you, all is now easy, will be very, very complicated.
Dec 2, 2014, 4:38 pm
#64
Join Date: Dec 2009
Location: YVR
Programs: 100K
Posts: 444
I believe his point is that the system they use is very complicated and even a modification as small as modifying a boarding pass layout is very complicated.
I understand that many of you are experts in programming, but I have a feeling the system AC is using is old, and has been 'adjusted every which way you can think of'.
Until they decide to start over clean sheet, everything that to you, all is now easy, will be very, very complicated.
I understand that many of you are experts in programming, but I have a feeling the system AC is using is old, and has been 'adjusted every which way you can think of'.
Until they decide to start over clean sheet, everything that to you, all is now easy, will be very, very complicated.
Dec 2, 2014, 5:42 pm
#65
Join Date: Sep 2010
Location: YVR
Programs: AC*SE MM, Marriott Lifetime Titanium
Posts: 4,604
PY can't increase too much as AC needs to remain competitive. Flex is a very elastic product, and it'll continue to increase to the point that we're willing to pay. If you're not a FF, unless you really want that reduced SDC fee, no reason you shouldn't buy Tango and a preferred seat. In fact, the preferred seat cost between Tango and Flex is just the seat selection fee (~$10).
Dec 2, 2014, 7:46 pm
#66
Suspended
Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
Dec 2, 2014, 8:31 pm
#67
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Can someone clarify for me that PE seating will only be found on aircraft where the Y seats are of the HD type, i.e. 17" wide? So if your upgrade doesn't clear, you're stuck in one of those seats where most people have to turn sideways because they are too wide to fit.
If this is correct that would be enough for me to never attempt a PE upgrade as I will never knowingly step on a HD aircraft again. My shoulder width is only 16.5" but both times I flew the HD 777 (due to equipment change), I had someone beside me who could not fit in his seat. First time was a morbidly obese fellow, second time was just a regular guy with normal BMI.
If this is correct that would be enough for me to never attempt a PE upgrade as I will never knowingly step on a HD aircraft again. My shoulder width is only 16.5" but both times I flew the HD 777 (due to equipment change), I had someone beside me who could not fit in his seat. First time was a morbidly obese fellow, second time was just a regular guy with normal BMI.
Dec 2, 2014, 8:48 pm
#68
Join Date: Oct 2009
Location: All over the great white north
Programs: AC E50K
Posts: 652
Can someone clarify for me that PE seating will only be found on aircraft where the Y seats are of the HD type, i.e. 17" wide? So if your upgrade doesn't clear, you're stuck in one of those seats where most people have to turn sideways because they are too wide to fit.
If this is correct that would be enough for me to never attempt a PE upgrade as I will never knowingly step on a HD aircraft again. My shoulder width is only 16.5" but both times I flew the HD 777 (due to equipment change), I had someone beside me who could not fit in his seat. First time was a morbidly obese fellow, second time was just a regular guy with normal BMI.
If this is correct that would be enough for me to never attempt a PE upgrade as I will never knowingly step on a HD aircraft again. My shoulder width is only 16.5" but both times I flew the HD 777 (due to equipment change), I had someone beside me who could not fit in his seat. First time was a morbidly obese fellow, second time was just a regular guy with normal BMI.
Dec 2, 2014, 9:03 pm
#69
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Dec 2, 2014, 9:03 pm
#70
Join Date: Dec 2010
Location: YEG
Programs: AC*SE, Marriott Plat, Natl Exec, NEXUS
Posts: 437
Can someone clarify for me that PE seating will only be found on aircraft where the Y seats are of the HD type, i.e. 17" wide? So if your upgrade doesn't clear, you're stuck in one of those seats where most people have to turn sideways because they are too wide to fit.
If this is correct that would be enough for me to never attempt a PE upgrade as I will never knowingly step on a HD aircraft again. My shoulder width is only 16.5" but both times I flew the HD 777 (due to equipment change), I had someone beside me who could not fit in his seat. First time was a morbidly obese fellow, second time was just a regular guy with normal BMI.
If this is correct that would be enough for me to never attempt a PE upgrade as I will never knowingly step on a HD aircraft again. My shoulder width is only 16.5" but both times I flew the HD 777 (due to equipment change), I had someone beside me who could not fit in his seat. First time was a morbidly obese fellow, second time was just a regular guy with normal BMI.
Full disclosure: I haven't sat in AC's 9 abreast 787 (hope to fly it next year) to know if that seat is too narrow for comfort, but it's listed at 17.3".
Dec 2, 2014, 10:42 pm
#71
Join Date: Jun 2009
Location: YYZ, SFO
Programs: AS 100K, UA*S, IHG Plat, Marriott Titanium, Hilton Diamond | Formerly: AC Super Elite
Posts: 2,476
AC is trying to position PE as a separate class of service (wider seat, food served on ceramic, etc). Hence, I wouldn't be surprised to see in the following order:
- introduction of copay for PE (maybe 1/2 copay to J)
- restrict international PE upgrade to SE and E75K (who still have to pay copay)
- restrict international PE upgrade to SE only
- Y -> PE, PE -> J -- i.e. no double-cabin upgrade
PS. I doubt AC will do this
but then again I don't think this is an unreasonable extrapolation if one takes a pessimistic worst-case-scenario outlook
Dec 2, 2014, 10:45 pm
#72
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,354
I'm not so sure. For the US airlines (only UA and AA left I think?) that still have three class service (whY, J, F), they don't allow double-class upgrades. And if you think about their better-than-regular-economy service (e.g. UA economy plus, DL economy comfort, main cabin extrAA), it's pretty much the same seat just with more legroom.
AC is trying to position PE as a separate class of service (wider seat, food served on ceramic, etc). Hence, I wouldn't be surprised to see in the following order:
- introduction of copay for PE (maybe 1/2 copay to J)
- restrict international PE upgrade to SE and E75K (who still have to pay copay)
- restrict international PE upgrade to SE only
- Y -> PE, PE -> J -- i.e. no double-cabin upgrade
AC is trying to position PE as a separate class of service (wider seat, food served on ceramic, etc). Hence, I wouldn't be surprised to see in the following order:
- introduction of copay for PE (maybe 1/2 copay to J)
- restrict international PE upgrade to SE and E75K (who still have to pay copay)
- restrict international PE upgrade to SE only
- Y -> PE, PE -> J -- i.e. no double-cabin upgrade
People complained when the copays were introduced, but when it comes right down to it, only the 100k levels at UA, AA, and most/all of the others allowed international Y to J upgrades anyway. AC seems to know what's offered south of the border, and is trying to find the right balance. Sometimes, they clearly go too far, but if Y to J upgrades were killed, I think they'd lose too many people.
Dec 3, 2014, 8:37 am
#73
FlyerTalk Evangelist
Join Date: Oct 2011
Location: Anywhere I need to be.
Programs: OW Emerald, *A Gold, NEXUS, GE, ABTC/APEC, South Korea SES, eIACS, PP, Hyatt Diamond
Posts: 16,046
The issue with PE prices going up is AC still has to compete with that product's pricing. TATL there's BA to contend for most destinations and to some degree LH (despite LH not being a true competitor, they still need to price appropriately within their overall pricing scheme). TPAC, AC has to compete in PE with CX, BR and hopefully NH & JL (hopefully they both expand their current PE offerings).
Anyways I think the current PE product is priced appropriately, and think that Flex pricing will have to find a pricing level between Tango and PE.
Anyways I think the current PE product is priced appropriately, and think that Flex pricing will have to find a pricing level between Tango and PE.
Dec 3, 2014, 9:16 am
#74
Join Date: Dec 2011
Location: YYZ
Programs: AC SEMM / HH Diamond
Posts: 3,168
Here's an idea for the put out SE. Request upgrades to PY. Think about it if there are J seats available they go to PY pax first anyway. That frees up PY space theoretically making your chances of an upgrade much stronger because your SE. This also frees up eupgrades which are tight.
True you won't get your lie flat but you can't have your cake and eat it.
True you won't get your lie flat but you can't have your cake and eat it.
Ben, can you shine any light on this?
Dec 3, 2014, 9:18 am
#75
Join Date: Jan 2007
Location: YYZ
Programs: AC*SE 2MM, Asia Miles, SPG Gold (life), HH Gold, Golden Circle Jade
Posts: 1,068
To answer some questions:
3) What if J doesn't clear? The system is set to prioritise upgrades to J as upgrades to J, and upgrades to PY as upgrades to PY Therefore when the flight closes and the automated system runs, upgrades will clear first into the respective cabin. If somebody is on the upgrade list for PY they will clear into PY (availability permitting) before someone listed for J who doesn't get their J upgrade. If there is still space in the PY cabin after the PY waitlist clears, the system will onload any pax listed for J into the PY cabin (and deduct the appropriate number of credits).
3) What if J doesn't clear? The system is set to prioritise upgrades to J as upgrades to J, and upgrades to PY as upgrades to PY Therefore when the flight closes and the automated system runs, upgrades will clear first into the respective cabin. If somebody is on the upgrade list for PY they will clear into PY (availability permitting) before someone listed for J who doesn't get their J upgrade. If there is still space in the PY cabin after the PY waitlist clears, the system will onload any pax listed for J into the PY cabin (and deduct the appropriate number of credits).