Air Canada introduces zoned boarding
#3151
Join Date: Jun 2016
Programs: air miles
Posts: 283
Ok I'll play along. You pay for priority boarding (be it through class of ticket purchased, or through status earned due to your patronage with the airline), Joe NoStatus comes along and boards through the priority line. Theft of service???
However, boarding with an oversized carry on which removes someone else's ability to use the overhead bin and forces them to check their bag is... Not Theft of Service???
I'll repeat that rules are great when they benefit you, I'm status and thus must board in a priority line, but become meaningless when they do not, I cannot bring my jumbo carry on with me.
However, boarding with an oversized carry on which removes someone else's ability to use the overhead bin and forces them to check their bag is... Not Theft of Service???
I'll repeat that rules are great when they benefit you, I'm status and thus must board in a priority line, but become meaningless when they do not, I cannot bring my jumbo carry on with me.
#3152
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
However, boarding with an oversized carry on which removes someone else's ability to use the overhead bin and forces them to check their bag is... Not Theft of Service???
I'll repeat that rules are great when they benefit you, I'm status and thus must board in a priority line, but become meaningless when they do not, I cannot bring my jumbo carry on with me.
I'll repeat that rules are great when they benefit you, I'm status and thus must board in a priority line, but become meaningless when they do not, I cannot bring my jumbo carry on with me.
I'm not sure it would be "theft of service" though. That's probably just a situation where they should simply deny boarding or force you to gate-check (and pay for) the bag.
#3153
Join Date: Apr 2015
Location: YVR
Programs: UA Premier Platinum
Posts: 3,759
I was on AC556 YVR-LAX last night.
Good stuff: agents strictly enforced zone boarding and did not allow passengers of higher zones to board early. 1 and 2 were called separately and one lane was kept open for zone 1/2 pax throughout boarding.
Bad stuff: after turning away all the zone 4/5 people who tried to board with 3 (because 3/4/5 was all one line), no announcements were made, so the zone 3s that were at the back of the boarding area (behind all the 4/5s that had queued up ahead of them) had no idea the GAs were waiting for them in order to continue boarding. GAs were saying things like "there are 30 people left in zone 3, we can't board any 4 or 5 right now", but they were not saying this into the PA, so nobody in line could actually hear them. A passenger took it upon herself to start shouting "zone 3, anyone?" while the GAs inexplicably looked on without using their PA system to made an announcement.
5/10 I guess?
Good stuff: agents strictly enforced zone boarding and did not allow passengers of higher zones to board early. 1 and 2 were called separately and one lane was kept open for zone 1/2 pax throughout boarding.
Bad stuff: after turning away all the zone 4/5 people who tried to board with 3 (because 3/4/5 was all one line), no announcements were made, so the zone 3s that were at the back of the boarding area (behind all the 4/5s that had queued up ahead of them) had no idea the GAs were waiting for them in order to continue boarding. GAs were saying things like "there are 30 people left in zone 3, we can't board any 4 or 5 right now", but they were not saying this into the PA, so nobody in line could actually hear them. A passenger took it upon herself to start shouting "zone 3, anyone?" while the GAs inexplicably looked on without using their PA system to made an announcement.
5/10 I guess?
#3154
Join Date: Jun 2016
Programs: air miles
Posts: 283
I don't board with oversized bags. I agree that it shouldn't be allowed.
I'm not sure it would be "theft of service" though. That's probably just a situation where they should simply deny boarding or force you to gate-check (and pay for) the bag.
I'm not sure it would be "theft of service" though. That's probably just a situation where they should simply deny boarding or force you to gate-check (and pay for) the bag.
My original post stated that rules are great when they benefit the person affected by said rule, but when they do not benefit the person the rules become less crucial. In it I presented a hypothetical passenger with privileges to board in a priority line wherein enforcement of said priority line is of the utmost importance. However said passenger also boards with an oversize bag (to avoid checked baggage) to the point of taking up space that would otherwise be used for another persons carry on, and then argues that baggage carry on rules are stupid and not important.
Again enforcement of rules should be consistent, not based on how much I benefit from its enforcement or lack of.
No part of my discussion was meant to be a commentary on your behaviour as a passenger.
#3155
Join Date: Apr 2016
Location: YYZ
Programs: TK *G
Posts: 3,099
I have seen this situation at many airports, where agents think Zone number is the exact order, not the priority. Worst case is that if you are in Zone 1/2 and come to the gate after they started calling Zone 3, you have to join the line up all the way back, because there is no priority line any more.
#3156
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
I'm not saying, YOU, board with oversized bags. I am simply trying to draw a comparative between perceived validity of a rule such as priority boarding vs baggage size.
My original post stated that rules are great when they benefit the person affected by said rule, but when they do not benefit the person the rules become less crucial. In it I presented a hypothetical passenger with privileges to board in a priority line wherein enforcement of said priority line is of the utmost importance. However said passenger also boards with an oversize bag (to avoid checked baggage) to the point of taking up space that would otherwise be used for another persons carry on, and then argues that baggage carry on rules are stupid and not important.
Again enforcement of rules should be consistent, not based on how much I benefit from its enforcement or lack of.
No part of my discussion was meant to be a commentary on your behaviour as a passenger.
My original post stated that rules are great when they benefit the person affected by said rule, but when they do not benefit the person the rules become less crucial. In it I presented a hypothetical passenger with privileges to board in a priority line wherein enforcement of said priority line is of the utmost importance. However said passenger also boards with an oversize bag (to avoid checked baggage) to the point of taking up space that would otherwise be used for another persons carry on, and then argues that baggage carry on rules are stupid and not important.
Again enforcement of rules should be consistent, not based on how much I benefit from its enforcement or lack of.
No part of my discussion was meant to be a commentary on your behaviour as a passenger.
I want all rules enforced. And this thread is about zoned boarding, so you're likely to see a lot more people who only talk about how they want the zoned boarding rule enforced, because we have other threads for other things.
#3157
Join Date: Mar 2012
Location: YYC
Programs: AC SE100K, Marriott Plat, Aeroplan dDiamond
Posts: 364
AC announced on its website that buyers of preferred seats now get zone 3 boarding. Makes sense.
Some confusing verbiage on there about AC Vacations passengers, didn't understand that part.
Sorry posting from phone, otherwise I would provide link to announcement.
Some confusing verbiage on there about AC Vacations passengers, didn't understand that part.
Sorry posting from phone, otherwise I would provide link to announcement.
#3158
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
My big fear is that this will be implemented the way UA had it a few years ago (and maybe still now), and that it won't be whether you PAID for a preferred seat, but whether you're SITTING in one. Which means Tangoers who have no seat will not only get a preferred seat, but zone 3 boarding to go along with it.
#3159
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,953
https://beta.aircanada.com/ca/en/aco...n_2228_title_1
My big fear is that this will be implemented the way UA had it a few years ago (and maybe still now), and that it won't be whether you PAID for a preferred seat, but whether you're SITTING in one. Which means Tangoers who have no seat will not only get a preferred seat, but zone 3 boarding to go along with it.
My big fear is that this will be implemented the way UA had it a few years ago (and maybe still now), and that it won't be whether you PAID for a preferred seat, but whether you're SITTING in one. Which means Tangoers who have no seat will not only get a preferred seat, but zone 3 boarding to go along with it.
I mean by the same logic he/she should continue get zone 2 no?
#3160
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
Whoooop!
I would like Tango to go Z5 actually. I mean call me stereotypical, and I have zero proof of this, but I think there is a significant tango/mass baggage/zero awareness of zone correlation.
#3161
Join Date: Jan 2015
Location: YHZ | YYZ | YHM
Programs: AC 50K (*G), Hilton Gold, Bonvoy Gold
Posts: 636
#3163
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
I only even bring this up because UA had this issue when I flew them in Y with no status in 2012.
I was zone 7 or whatever. I asked at the gate if I could have an exit row. The person currently in the exit row did not speak English, so the GA was eager to swap us. My new BP showed zone 3 (and under the 7-zone rules, 3 was not "general boarding").
It's much easier to write this code:
Code:
if (passenger.seat.isPreferred) { return 3; }
Code:
int getZone() { int zone = 5; if (SE) zone = max(zone, 1); if (J) zone = max(zone, 1); if (Elite) zone = max(zone, 2); if (preferredSeat) zone = max(zone, 3); if (creditCard) zone = max(zone, 3); return zone; }
But as recently as this summer, I had one PNR with me and a P25K where some BPs said zone 1 for him, and some said zone 4. Same PNR, same conditions, but they couldn't consistently get it right.
So again, very little faith.
#3164
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
https://beta.aircanada.com/ca/en/aco...n_2228_title_1
My big fear is that this will be implemented the way UA had it a few years ago (and maybe still now), and that it won't be whether you PAID for a preferred seat, but whether you're SITTING in one. Which means Tangoers who have no seat will not only get a preferred seat, but zone 3 boarding to go along with it.
My big fear is that this will be implemented the way UA had it a few years ago (and maybe still now), and that it won't be whether you PAID for a preferred seat, but whether you're SITTING in one. Which means Tangoers who have no seat will not only get a preferred seat, but zone 3 boarding to go along with it.
#3165
A FlyerTalk Posting Legend
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,449