Ottawa to allow electronic devices during all phases of flight
#92
Join Date: May 2004
Location: Ottawa
Programs: AC SE*MM/S100K; HHonors Diamond; a bunch of others at various levels!
Posts: 1,580
I'd just like to clarify what our policy is regarding this.
A good rule of thumb for acceptable devices are small PEDs that can be held or used with one hand, like most mobile phones, tablets or eBook readers; the iPad would fall into this category and CAN be used during taxi, take-off and landing, as long as receiving and transmitting functions are OFF. We are working on a new safety video, and this will clearly be outlined in that.
This policy was communicated to our cabin crews, but sometimes it takes a while for the message to dissipate to our 10,000+ staff. If you have issues, please let me know and I will follow up.
A good rule of thumb for acceptable devices are small PEDs that can be held or used with one hand, like most mobile phones, tablets or eBook readers; the iPad would fall into this category and CAN be used during taxi, take-off and landing, as long as receiving and transmitting functions are OFF. We are working on a new safety video, and this will clearly be outlined in that.
This policy was communicated to our cabin crews, but sometimes it takes a while for the message to dissipate to our 10,000+ staff. If you have issues, please let me know and I will follow up.
#93
Flying Blue Director
Join Date: Jul 2006
Location: CDG/AMS
Posts: 1,864
Wirelessly posted (BlackBerry 8130: Mozilla/5.0 (Linux; Android 4.4.2; SM-G900W8 Build/KOT49H) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.141 Mobile Safari/537.36)
Does the Microsoft Surface (similar dimensions to the iPad) also fall into this category?
Yes, most tablets with similar dimensions do (Galaxy, Surface, etc) - just picked iPad due to the ubiquity.
Originally Posted by GJS - yow
I'd just like to clarify what our policy is regarding this.
A good rule of thumb for acceptable devices are small PEDs that can be held or used with one hand, like most mobile phones, tablets or eBook readers; the iPad would fall into this category and CAN be used during taxi, take-off and landing, as long as receiving and transmitting functions are OFF. We are working on a new safety video, and this will clearly be outlined in that.
This policy was communicated to our cabin crews, but sometimes it takes a while for the message to dissipate to our 10,000+ staff. If you have issues, please let me know and I will follow up.
A good rule of thumb for acceptable devices are small PEDs that can be held or used with one hand, like most mobile phones, tablets or eBook readers; the iPad would fall into this category and CAN be used during taxi, take-off and landing, as long as receiving and transmitting functions are OFF. We are working on a new safety video, and this will clearly be outlined in that.
This policy was communicated to our cabin crews, but sometimes it takes a while for the message to dissipate to our 10,000+ staff. If you have issues, please let me know and I will follow up.
#94
Join Date: Nov 2013
Location: YOW
Programs: AC SE, Marriott Platinum
Posts: 395
Maybe I've just been lucky, but I've not had any issues since the policy took effect. I've used my full size ipad during takeoff/ landing on AC Mainline, Jazz, AC Express and Rouge. What was amusing though is that on my rouge flight all the inboard iPads were collected before landing as "rules prohibit their use on t/o landing" (yes, I know its likely because they have to turn off the wifi but still amusing)
#95
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
So my current issue with this rule is that they won't let me wear headphones/earbuds if they're connected to the tablet.
So I can watch my movie, but I can't listen to it.
One FA recently said it was okay if I had one earbud in, since I'd still be able to hear any announcements. But I think that was not entirely inline with the rules.
So I can watch my movie, but I can't listen to it.
One FA recently said it was okay if I had one earbud in, since I'd still be able to hear any announcements. But I think that was not entirely inline with the rules.
#96
Join Date: Sep 2010
Location: YVR
Programs: AC*SE MM, Marriott Lifetime Titanium
Posts: 4,604
So my current issue with this rule is that they won't let me wear headphones/earbuds if they're connected to the tablet.
So I can watch my movie, but I can't listen to it.
One FA recently said it was okay if I had one earbud in, since I'd still be able to hear any announcements. But I think that was not entirely inline with the rules.
So I can watch my movie, but I can't listen to it.
One FA recently said it was okay if I had one earbud in, since I'd still be able to hear any announcements. But I think that was not entirely inline with the rules.
The AC streaming app actually pauses during announcements.
#98
Formerly known as tireman77
Join Date: Dec 2013
Posts: 5,524
So my current issue with this rule is that they won't let me wear headphones/earbuds if they're connected to the tablet.
So I can watch my movie, but I can't listen to it.
One FA recently said it was okay if I had one earbud in, since I'd still be able to hear any announcements. But I think that was not entirely inline with the rules.
So I can watch my movie, but I can't listen to it.
One FA recently said it was okay if I had one earbud in, since I'd still be able to hear any announcements. But I think that was not entirely inline with the rules.
#99
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Join Date: Sep 2012
Location: SFO
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Posts: 44,347
#100
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,543
This would probably avoid a lot of the confusion and frustration experienced by both cabin crew and passengers.
I have seen many cases where the ipad is singled out during the safety announcement that its use is not permitted and has to be stowed until the seat belt sign is off.
#101
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,543
#102
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
#104
A FlyerTalk Posting Legend
Join Date: Sep 2012
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Posts: 44,347
#105
Join Date: Feb 2006
Programs: AC SE100K, Marriott Lifetime Platinum
Posts: 277
I'd just like to clarify what our policy is regarding this.
A good rule of thumb for acceptable devices are small PEDs that can be held or used with one hand, like most mobile phones, tablets or eBook readers; the iPad would fall into this category and CAN be used during taxi, take-off and landing, as long as receiving and transmitting functions are OFF. We are working on a new safety video, and this will clearly be outlined in that.
This policy was communicated to our cabin crews, but sometimes it takes a while for the message to dissipate to our 10,000+ staff. If you have issues, please let me know and I will follow up.
A good rule of thumb for acceptable devices are small PEDs that can be held or used with one hand, like most mobile phones, tablets or eBook readers; the iPad would fall into this category and CAN be used during taxi, take-off and landing, as long as receiving and transmitting functions are OFF. We are working on a new safety video, and this will clearly be outlined in that.
This policy was communicated to our cabin crews, but sometimes it takes a while for the message to dissipate to our 10,000+ staff. If you have issues, please let me know and I will follow up.
I was told, rather rudely, by SD Geoff on a recent LGA-YYZ flight that my ipad had to be put away since it is a regular iPad Air and bigger than a "iPad mini"
When I told him this was the first time I have ever been asked to put my ipad away he advised this was the official regulation from AC (anything bigger than iPad mini) and he would be happy to get the regulation for me. I didn't take him up on his offer since I was thoroughly embarrassed after he had made this announcement loud enough that everyone in exec could hear him.
Can you please clarify exactly what a personal electronic device is SPECIFICALLY (is there a size or weight limit?) and perhaps pass that message along to your SDs if it is I'm fact supposed to be inclusive of regular iPads and not just the minis.
Last edited by tcook052; Aug 24, 2014 at 10:36 am Reason: remove surname