CIBC Aerogold offering 20k AP Miles, First Year Free
#16
Join Date: Dec 2011
Location: West
Posts: 3,357
On Dec. 31, there was no info of the new cibc cards, or new td cards. But she was really unhappy because technically she is still a cibc customer, until her card actually got transitioned to td. It is still a cibc card, she can still use the card and buy stuff, and it is still cibc she needs to make payments to. So it is ludicrous to say she already is technically no longer a cibc customer.
Yes she can apply for the new cards, but that's a separate matter.
Yes she can apply for the new cards, but that's a separate matter.
#17
Join Date: Jan 2014
Location: YVR
Programs: Marriott Bonvoy, Aeroplan, Best Western, IHG Rewards, AAdvantage, Executive Club
Posts: 166
I'm surprised that CIBC can still issue Aeroplan affiliated credit cards with TD taking it over. That means that there must be an agreement that allows both banks to continue to issue Aeroplan affiliated credit cards.
When I asked the CIBC CSR how much longer Aeroplan will stay affiliated with CIBC, they do not have an answer. I wonder what the actual agreement is between all three parties.
Does anyone have any details?
When I asked the CIBC CSR how much longer Aeroplan will stay affiliated with CIBC, they do not have an answer. I wonder what the actual agreement is between all three parties.
Does anyone have any details?
Last edited by pointshogger; Jan 6, 2014 at 1:19 pm
#18
Join Date: May 2013
Location: YYZ
Posts: 585
I'm surprised that CIBC can still issue Aeroplan affiliated credit cards with TD taking it over. That means that there must be an agreement that allows both banks to continue to issue Aeroplan affiliated credit cards.
When I asked the CIBC CSR how much longer Aeroplan will stay affiliated with CIBC, they do not have an answer. I wonder what the actual agreement is between all three parties.
Does anyone have any details?
When I asked the CIBC CSR how much longer Aeroplan will stay affiliated with CIBC, they do not have an answer. I wonder what the actual agreement is between all three parties.
Does anyone have any details?
They are still holding on to all clients who have aeroplan cards along with loc's, home loans, etc. So CIBC isn't going to stop giving AE miles all of a sudden.
#19
Join Date: Jan 2014
Location: YVR
Programs: Marriott Bonvoy, Aeroplan, Best Western, IHG Rewards, AAdvantage, Executive Club
Posts: 166
TD is going to be the primary issuer or AE mile cards but I don't believe it will be the only issuer. So CIBC is still in the game.
They are still holding on to all clients who have aeroplan cards along with loc's, home loans, etc. So CIBC isn't going to stop giving AE miles all of a sudden.
They are still holding on to all clients who have aeroplan cards along with loc's, home loans, etc. So CIBC isn't going to stop giving AE miles all of a sudden.
Anyone have experience churning this card in the past?
#20
Join Date: Jun 2010
Location: YYG
Programs: airlines and hotels and rental cars - oh my!
Posts: 2,999
CIBC retains the most profitable customers from the Aerogold file (i.e. the ones with other CIBC investments, mortgages, LOCs etc) while TD got just the card-only customers (or from the bank's view, the bottom feeders). This card-only group almost certainly has a higher rate of churn than the clients CIBC kept, and no doubt some percentage of them already use TD as their primary bank. So TD paid a lot of money for ..... what, exactly?
Short answer --> they bought a list of credit card clients who are now all looking for a much better deal. Given they represent card-only business, there isn't much loyalty in this group. If Amex or RBC bring out a better offer, they will bolt for Amex or RBC instead of TD.
The way I see it, TD didn't kick CIBC, it kicked itself ... and squarely in the 'nads. It paid a bundle to free up a group of quasi-profitable customers, only so it could get into a bidding war with every other bank out there for their continued business. It's a crappy deal, and heads should roll for it.
#21
Join Date: Jan 2013
Programs: Aeroplan Diamond, SPG Plat, Hilton Gold, Marriott
Posts: 1,839
#25
FlyerTalk Evangelist
Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,655
Notwithstanding the current promo, I can't imagine that TD paid all of that money to still have CIBC as a competitor for "new" business.
#26
Join Date: Dec 2011
Location: West
Posts: 3,357
If CIBC can continue to issue cards to "new" credit card customers, I'd have to agree with you. If however CIBC can't issue any new cards and only retains its existing customer base, then they've lost a key driver of profit growth for their retail bank.
Notwithstanding the current promo, I can't imagine that TD paid all of that money to still have CIBC as a competitor for "new" business.
Notwithstanding the current promo, I can't imagine that TD paid all of that money to still have CIBC as a competitor for "new" business.
Last edited by 1Newflyer; Jan 6, 2014 at 5:14 pm
#27
FlyerTalk Evangelist
Join Date: Aug 2000
Location: Edmonton, AB, Canada
Programs: AC 75K, Hertz President’s Circle, Accor Gold, Hilton Gold, Marriott Gold
Posts: 10,069
That's a pretty crappy deal for TD! I was sure CIBC would not be able to issue new AP cards but apparently they can! Great for consumers
#28
Join Date: Dec 2011
Location: West
Posts: 3,357
If you look at it this way: TD got 500000 new accounts with 3 B$ or so of billings and 13$ or so in annual charges on accounts. Aeroplan points and bonuses etc are typically just a cost of doing business, advertizement cost. Its not that easy to get that many accounts that fast. Only few will cancel as people hate changes and most do not know that it happen until they get statements under TD letterhead. How many people know that MBNA is TD, or Best Western Visa the same. I had these before and still do.
Folks that churn or are on this or similar threads that are posting are miniscule compared to the number of card holders. My conclusion on this, I can not do anything about the transaction, no one asked me for advice, I can just cancel and apply for what ever card I deemed appropriate for me.
#29
Join Date: Feb 2005
Posts: 7,156
1 MLL pass. Expiry Feb. 28, 2015.
Priority check-in and priority boarding.
1st bag free.
Additional benefits coming mid 2014:
3 day out-of-province medical for those aged 65 or older
Trip Cancellation Insurance
Purchase Security & extended Protection Insurance
I just received my MLL voucher today and it is not personalized but restricted to be used in conjunction with an Aeroplan reward ticket on AC only.
#30
Join Date: Apr 2007
Location: Toronto, Ont., Canada
Programs: Aeroplan; Marriott Platinum; IHG Platinum; Best Western Diamond
Posts: 2,165
There are more issues to be unhappy about. Who collects the money and where it goes, TD or CIBC is the least of my worries. Accounts receivables are traded like stocks anyways at banks, stores etc., so what is the difference to us. Its the best price, service that counts the most to us the customers.
If cibc says my wife is technically no longer a customer, that is rude and says they don't want to service her any more. But if that is true (she's no longer a customer because her card is sold to TD), should that mean my wife doesn't need to pay cibc any more, until TD does the transfer and issue the statement in mid-2014? Don't think so.
It is just wrong a rude to say you're no longer a customer because your card is sold to TD. CIBC should say you are still a customer and we'll still provide service to you until you get transitioned.
TD is going to be the primary issuer or AE mile cards but I don't believe it will be the only issuer. So CIBC is still in the game.
They are still holding on to all clients who have aeroplan cards along with loc's, home loans, etc. So CIBC isn't going to stop giving AE miles all of a sudden.
They are still holding on to all clients who have aeroplan cards along with loc's, home loans, etc. So CIBC isn't going to stop giving AE miles all of a sudden.
In RFD, there was someone who said they have NO account with CIBC, other than the aero peso card, but CIBC told them they are keeping them as customer (i.e. not transitioning to TD).