The Air Canada Stopover Hotel Program [likely terminated as of early 2022]
Aug 30, 2017, 6:24 am
#121
Join Date: Oct 2010
Location: ZRH
Programs: AC SE 100K
Posts: 927
I was under the impression the hotel stopover program was for forced overnight stays, not intentional bookings.
TK did the same thing, amd went as far as telling me that if I stretched the stopover, I wouldnt get a hotel even if my routing was eligible (ie, shortest connection time made me eligible, but could not stay an extra 6h).
TK did the same thing, amd went as far as telling me that if I stretched the stopover, I wouldnt get a hotel even if my routing was eligible (ie, shortest connection time made me eligible, but could not stay an extra 6h).
I will keep trying but for now - will have to book something on my own.
Sep 12, 2017, 1:27 am
#122
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,354
P class booking, arriving YYZ just before 0700 and departing just after 2000:
Holiday Inn Toronto International Airport - Free
Sheraton Toronto Airport Hotel and Conference Centre - Free
Sandman Signature Toronto - $13.00
Four Points by Sheraton Toronto Mississauga - $20.00
I'd obviously prefer the Sheraton Gateway, but I guess I'll survive.
Holiday Inn Toronto International Airport - Free
Sheraton Toronto Airport Hotel and Conference Centre - Free
Sandman Signature Toronto - $13.00
Four Points by Sheraton Toronto Mississauga - $20.00
I'd obviously prefer the Sheraton Gateway, but I guess I'll survive.
Oct 4, 2017, 8:01 pm
#123
Join Date: Oct 2017
Posts: 1
Can we use the stopover program if we bought our ticket from 3rd party? Such as expedia and cheapoair. The flights would only use air canada airline, so I assume it should have the same benefits, but I want to check ahead if anyone had issues.
Oct 4, 2017, 10:44 pm
#124
Join Date: Dec 2008
Posts: 4,519
https://www.aircanada.com/ca/en/aco/.../stopover.html
How do I know if I’m eligible for Air Canada Stopover?
You’ll be offered the Air Canada Stopover option when you purchase a one-way or round-trip ticket (any fare) at aircanada.com or through your travel agent, provided:
...
....
You’ll be offered the Air Canada Stopover option when you purchase a one-way or round-trip ticket (any fare) at aircanada.com or through your travel agent, provided:
...
....
Oct 4, 2017, 10:45 pm
#125
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
As your first post, welcome to FT!
Oct 5, 2017, 1:23 am
#126
Join Date: Mar 2010
Posts: 614
Was unaware of this program but sounds interesting...
Is it available for reward tickets in business? I assume not but there is no mention of it on the website. When entering an upcoming booking, it brings up the itinerary and gives me the option to search for a hotel but then when clicking continue gives me an IT error message. Unsure if it's because of poor AC IT or ticket is not eligible.
Is it available for reward tickets in business? I assume not but there is no mention of it on the website. When entering an upcoming booking, it brings up the itinerary and gives me the option to search for a hotel but then when clicking continue gives me an IT error message. Unsure if it's because of poor AC IT or ticket is not eligible.
Last edited by bcnfish; Oct 5, 2017 at 1:36 am
Oct 5, 2017, 2:28 am
#127
Join Date: Jun 2005
Location: HKG
Posts: 1,505
Was unaware of this program but sounds interesting...
Is it available for reward tickets in business? I assume not but there is no mention of it on the website. When entering an upcoming booking, it brings up the itinerary and gives me the option to search for a hotel but then when clicking continue gives me an IT error message. Unsure if it's because of poor AC IT or ticket is not eligible.
Is it available for reward tickets in business? I assume not but there is no mention of it on the website. When entering an upcoming booking, it brings up the itinerary and gives me the option to search for a hotel but then when clicking continue gives me an IT error message. Unsure if it's because of poor AC IT or ticket is not eligible.
You’ll be offered the Air Canada Stopover option when you purchase a one-way or round-trip ticket (any fare) at aircanada.com or through your travel agent
Oct 5, 2017, 4:08 am
#128
Join Date: Mar 2010
Posts: 614
I have just tried with 2 separate itineraries (both Aeroplan) and am receiving the following error message after trying to continue with the hotel:
Due to a technical issue, we are unfortunately not able to complete your request. Please try again, or contact Air Canada Vacations.
Anyone else able to successfully book right now?
Due to a technical issue, we are unfortunately not able to complete your request. Please try again, or contact Air Canada Vacations.
Anyone else able to successfully book right now?
Oct 24, 2017, 5:56 pm
#130
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,843
Rates for January 2018 have been loaded.
It seems the rates offered are pre-pay. Are these bookings flexible and refundable if my travel plans change?
It seems the rates offered are pre-pay. Are these bookings flexible and refundable if my travel plans change?
Oct 24, 2017, 6:03 pm
#131
Join Date: Mar 2017
Location: Toronto
Programs: DL Silver, AC E75K, Chatime Elite
Posts: 339
I just booked a flight 2 days ago, and reserved the Holiday Inn Vancouver Airport prior to a TPAC flight in January, so no problems here.
I had a choice of the Sandman Hotel, Holiday Inn, and the more fancy Sandman Hotel ($99 additional rate).
I had a choice of the Sandman Hotel, Holiday Inn, and the more fancy Sandman Hotel ($99 additional rate).
Oct 24, 2017, 6:32 pm
#132
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,354
P class booking, arriving YYZ just before 0700 and departing just after 2000:
Holiday Inn Toronto International Airport - Free
Sheraton Toronto Airport Hotel and Conference Centre - Free
Sandman Signature Toronto - $13.00
Four Points by Sheraton Toronto Mississauga - $20.00
I'd obviously prefer the Sheraton Gateway, but I guess I'll survive.
Holiday Inn Toronto International Airport - Free
Sheraton Toronto Airport Hotel and Conference Centre - Free
Sandman Signature Toronto - $13.00
Four Points by Sheraton Toronto Mississauga - $20.00
I'd obviously prefer the Sheraton Gateway, but I guess I'll survive.
Holiday Inn Toronto International Airport - Free
Four Points by Sheraton Toronto Mississauga - $21.00
What happens if the Holiday Inn sells out?
Is there always going to be a free one for a P fare? Or will I be stuck paying?
Oct 27, 2017, 7:52 am
#133
Join Date: Mar 2009
Location: Sudbury-North Shore-Manitoulin
Programs: AP SPG HH
Posts: 631
I just booked my stopover (for end of Jan) and it seems that AC has "enhanced" its program. We are in rouge premium and was offered 3 hotels, all had a charge of at least $48/person for one room (Sandman I think) and $78 for the Holiday Inn. The hotels were just loaded into the system. Last time I used the program and flew premium the hotels were free or a slight surcharge for the Sheraton Gateway.
@ escape yes the charges are refundable but may not be flexible if the rooms sell out.
@ escape yes the charges are refundable but may not be flexible if the rooms sell out.
Nov 27, 2017, 12:27 am
#134
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,354
Mine was interesting. I landed Saturday at 6am, and I departed Saturday at 8pm.
My confirmation said one night, with check-in Saturday and checkout Sunday.
I showed up to the hotel before 7am, and was basically told I was lucky they had a room available. Check-in doesn't normally start until 3pm.
I don't know why they bother advertising it on connections like that if the hotels aren't likely to let you in that early.
My confirmation said one night, with check-in Saturday and checkout Sunday.
I showed up to the hotel before 7am, and was basically told I was lucky they had a room available. Check-in doesn't normally start until 3pm.
I don't know why they bother advertising it on connections like that if the hotels aren't likely to let you in that early.
Nov 27, 2017, 12:56 am
#135
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,778
Because AC's IT people couldn't figure out how to analyze connections, hotel check-in times and the relation between the two with that kind of sophistication?