Fairmont Black Friday Gift Card Sale Returns!
Nov 24, 2020, 9:27 pm
#77
Join Date: Oct 2012
Programs: Dynasty Frequent Flyer (Elite Plus),Accor Platinum
Posts: 1,866
These vouchers are digital and can be used straight away right? We still have the booking for christmas in Shanghai but my wife is pushing me a little to cancel because 3 or 4 cases of covid19 occured in shanghai over the last few weeks.
Nov 24, 2020, 10:01 pm
#78
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,732
Yes, they're electronic. The e-gift cards will arrive by e-mail shortly after purchase. You can either print them or download a PDF. They are usable as soon as you receive them. The hotel redeems them by entering the card number in their gift card terminal.
Nov 25, 2020, 10:49 am
#80
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,732
Yes. The hotel doesn't consider it any different than paying by cash or credit card. They simply apply it to your room bill as any other method of payment.
Nov 26, 2020, 9:47 am
#81
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
Sadly, we still haven’t been able to use the LAST 3000 worth of gift cards I purchased in the spring. But stock up for late 2021/2022 I guess.
Nov 26, 2020, 7:17 pm
#82
Join Date: Oct 2016
Programs: Accor, Qantas Frequent Flyer, Virgin Velocity
Posts: 570
Nov 27, 2020, 10:25 am
#83
Join Date: Sep 2000
Location: Ottawa, Ontario, Canada
Programs: Aeroplan SE AND 1MM, HHonors Gold, Marriott Bonvoy Platinum , L'Accor Platinum
Posts: 9,580
For credit card purchases, are these considered travel related purchases
I have a few credit card purchases.
Some of my credit cards give a premium in points if a purchase is travel or hotel related.
Would the purchase of the gift card fit in that category, or not?
Some of my credit cards give a premium in points if a purchase is travel or hotel related.
Would the purchase of the gift card fit in that category, or not?
Nov 27, 2020, 11:31 am
#84
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,732
Unfortunately, no. The purchase does not appear from Fairmont, but rather from the company that manages the gift card program.
Nov 27, 2020, 12:17 pm
#85
Join Date: Jan 2010
Location: YYC
Programs: Aeroplan E50K, Marriott Titanium/Lifetime Platinum, Accor Diamond
Posts: 274
I was able to buy $5K CAD each on two different credit cards and another $5K USD on another F/X free MC with absolutely no issues and they are already in my inbox.
Sure the LE certs saves you an extra 2%, but I always feel bad for the staff to have to enter them individually as it's rather tedious.. I'm not overly fussed over a $20 difference in savings per stay based on the $1K LE limit.
Sure the LE certs saves you an extra 2%, but I always feel bad for the staff to have to enter them individually as it's rather tedious.. I'm not overly fussed over a $20 difference in savings per stay based on the $1K LE limit.
Nov 27, 2020, 1:05 pm
#87
Join Date: Jan 2010
Location: YYC
Programs: Aeroplan E50K, Marriott Titanium/Lifetime Platinum, Accor Diamond
Posts: 274
Scratch that... only my CAD ones have arrived... still waiting on the USD, For whatever reason, I got multiple emails for some gift certs which made it tough to reconcile and am still missing one from the CAD bunch. I guess it would have been easier to just buy 2 X $5K certs vs 10 X $1K plus the bonus certs..
Nov 27, 2020, 1:20 pm
#88
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,732
It's a bit of a gong show again. My first transaction for $5,000 went through. Got the receipt, but no cards yet.
I did 2 more transactions for $5,000 each, and the purchases timed out, but the pending transaction is showing on my credit card. In the middle of a chat session to figure out how to know if they went through or not.
They mentioned they're extending the sale to 7 PM due to the high volume of purchases and calls.
Update - 90 minutes after getting the time-out error, I received another e-mail confirmation for another purchase. So far, I have 3 pending charges to my credit cards, 2 confirmation e-mails with order numbers, but no actual gift cards received.
Update #2 - Received an e-mail from support, saying the 3rd transaction also went through, and she had a reference number. Still never received the official confirmation message on that one.
I don't have any actual gift cards yet, and I only have 2 out of 3 official receipts, but I have an e-mail acknowledging the 3rd went through. I'll take that to mean I'll eventually receive them.
I was going to make 5 purchases, to get me through to my June vacations, but I don't want to go through this crap again, but trying another purchase. The $15k + $3k bonus will get me through my winter trips. I'll hope the sale returns again on Mothers Day next spring.
Update #3 - Customer Service followed up again by e-mail, and were able to send me the receipt for the third transaction. Still no cards received yet, but have official receipts for all 3 purchases.
While their systems have been slow/offline/overloaded/whatever, I will say their customer service has been prompt and helpful.
I did 2 more transactions for $5,000 each, and the purchases timed out, but the pending transaction is showing on my credit card. In the middle of a chat session to figure out how to know if they went through or not.
They mentioned they're extending the sale to 7 PM due to the high volume of purchases and calls.
Update - 90 minutes after getting the time-out error, I received another e-mail confirmation for another purchase. So far, I have 3 pending charges to my credit cards, 2 confirmation e-mails with order numbers, but no actual gift cards received.
Update #2 - Received an e-mail from support, saying the 3rd transaction also went through, and she had a reference number. Still never received the official confirmation message on that one.
I don't have any actual gift cards yet, and I only have 2 out of 3 official receipts, but I have an e-mail acknowledging the 3rd went through. I'll take that to mean I'll eventually receive them.
I was going to make 5 purchases, to get me through to my June vacations, but I don't want to go through this crap again, but trying another purchase. The $15k + $3k bonus will get me through my winter trips. I'll hope the sale returns again on Mothers Day next spring.
Update #3 - Customer Service followed up again by e-mail, and were able to send me the receipt for the third transaction. Still no cards received yet, but have official receipts for all 3 purchases.
While their systems have been slow/offline/overloaded/whatever, I will say their customer service has been prompt and helpful.
Last edited by CanadaDH; Nov 27, 2020 at 3:44 pm Reason: Add new info
Nov 27, 2020, 1:24 pm
#89
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,732
Scratch that... only my CAD ones have arrived... still waiting on the USD, For whatever reason, I got multiple emails for some gift certs which made it tough to reconcile and am still missing one from the CAD bunch. I guess it would have been easier to just buy 2 X $5K certs vs 10 X $1K plus the bonus certs..
Nov 27, 2020, 2:17 pm
#90
Join Date: Jul 2002
Location: YUL
Programs: Various airline, hotel and credit card programs
Posts: 1,903