The list of hotels that do not accept SNU is now long of 117 hotels plus 6 countries.
At this rate it will be shorter to list hotels that accept SNU.

Duplicate

And that list would be even shorter, if you filtered it further to show only those hotels that accept SNUs where you can actually book a rate eligible for upgrade where using the SNU is cheaper than simply booking the suite outright.

Indeed... Even though the rates people are trying to use are actually eligible under the T and Cs, the IT system has made up its own rules

SNU Eligible Rates
Eligible rates include all standard rates (including the ALL - Accor Live Limitless and Accor Plus
Member rate) and all promotional rates except the following:
- Excluded rates mentioned in Article 7.2 ‘Rates Eligible to Earn Points’ of the General
Conditions of Membership;
- Family offers;
- Package rates;
- Day Use Rates;
- Corporate Rates;
- Ibis Business and Accor Business Plus membership card rates

And the Sofitel Berlin Kürfurstendam for which a poster reported he was not able to apply a SNU while it was not on the list at that time.
And the list could continue to be expanded... Date of the next update ?

:( :td:

Apparently Raffles Singapore not accepting SNU now. :(
Still have Raffles Jakarta! :D


So most of Raffles, Fairmonts, Sofitels not accepting SNU.
With this progress, maybe at the end of the year, we can only exchange the SNU to Accor's signature apple.

The SNU program pretty much useless.

No, when I called, I've found several Fairmonts that accept the SNU. The problem is that I've yet to find a one where the Accor reservation line has access to the multitude of discounts and promo codes that are available to anyone right off the fairmont.com booking website or through the Fairmont reservation line, making it cheaper to just pay for the suite. So I agree they're useless with Fairmont too, but not because they're not accepted.

Yes there are some Fairmont and Raffles that still not on the list ... yet ...
However, since most of Accor brands is not participating, we left only with Raffles, Fairmont, Swissotel, Movenpick, Sofitel, M Gallery, Grand Mercure, and Pullman.
And then from these limited brands, Accor still exclude quite a number of these hotel brands.

... And yet virtually all promotional rates Accor offers do qualify for SNUs under the T and Cs, this is an IT implementation disaster

But wait! Don't you want to give Accor even more loyalty so you can earn a 3rd and more SNUs? 🤪

This growing list is just ridiculous and the development of SNU usability disappointing.

I’m surprised to see Raffles Singapore and Swissôtel The Stamford on the list. I thought these two properties are owned or operated by Accor.

Not quite. The Raffles Singapore is certainly not owned by Accor. It is the Fairmont and Swissotel in Singapore that Accor has a partial interest in. They don't have any ownership at all in the property, but I believe Accor has a partial ownership interest in the entity that holds a long term lease on the portion of the property that is occupied by the Fairmont and Swissotel. I guess that should give them 'some' additional control compared to a property over which they have a simple management agreement, but how much control, I'm not sure. Apparently, not very much!

Sorry, meant Fairmont and Swissôtel. Thanks for the information.

I did get 3rd SNU in 2019 🤣

My experience with using a SNU at the Raffles Shenzhen has been a good one. We received an upgrade on arrival from the booked Junior Suite to a much-larger Raffles Suite (one-category upgrade).