Oct 27, 2014, 3:32 pm
Last edit by: starflyergold
• Earn 5,000 Aeroplan miles (converted from 10,000 points) for each eligible stay until 12/31/14
For stays before December 31st, 2014.
In order for the miles to be credited to your Aeroplan Account, make sure to choose Aeroplan as your preferred airline partner in your profile and enter your member number.
Terms & conditions
1. General Le Club Accorhotels terms and conditions apply to the 10,000 point Bonus Aeroplan Miles offer.
2. This offer is valid for a stay from 10/1/14 to 12/31/14 in one of the participating hotels, and booked between 10/1/14 and 12/31/14.
3. This offer entitles Le Club Accorhotels Loyalty members, regardless of their status, to benefit from earning 10,000 bonus points in one of the participating hotels worldwide.
4. In order to benefit from this bonus, the member must have selected Aeroplan as the preferred conversion option in their Le Club Accorhotels program account before the stay.
5. To benefit from this offer, your booking must be made on Accorhotels.com or our participating brands web sites or via Accor call centers. All other reservation channels will not be eligible to this offer.
6. You must provide your Le Club Accorhotels loyalty card number when making your reservation, and present your card at the reception desk of your hotel when you check-in for your stay.
7. For the purpose of this offer, a stay is one (1) reservation made by a Le Club Accorhotels Loyalty member for one or more rooms. For the avoidance of doubt, a reservation made for more than one room will therefore be considered as only one (1) stay.
8. The bonus will be credited in Le Club Accorhotels points within 10 days following the end of his/her stay and converted into Aeroplan Miles according to applicable conversion rule.
9. This offer cannot be combined with other current promotional offers or advantages and does not apply to groups.
10. This offer is subject to room availability. General sales terms and conditions apply for reserved public rates specific to each hotel.
11.It may take up to 6 weeks for your Le Club Accorhotels points to be transferred to miles in your Aeroplan account.
Accor has issued an official statement about this matter:
In English: http://www.accorhotels.com/gb/leclub/hotels-offers/promotion-35479-promotion.shtml
In French: http://www.accorhotels.com/fr/leclub/hotels-offers/promotion-35479-promotion.shtml
10,000 bonus points with accor/aeroplan [expired]
Oct 31, 2014, 10:18 am
#226
Company Representative, Accorhotels
Join Date: Mar 2011
Location: France
Programs: ALL - Accor Live Limitless
Posts: 751
Hello,
All client service information is available here
http://www.accorhotels.com/gb/leclub/contacts.shtml
Best,
Amy
All client service information is available here
http://www.accorhotels.com/gb/leclub/contacts.shtml
Best,
Amy
Oct 31, 2014, 11:13 am
#227
Join Date: Oct 2004
Programs: Darth Vader of AMEX, A ladys best friend of Hilton, Pt78 of SPG, *G ,*S, ANA VIP
Posts: 3,933
10K Points
Hello,
All client service information is available here
http://www.accorhotels.com/gb/leclub/contacts.shtml
Best,
Amy
All client service information is available here
http://www.accorhotels.com/gb/leclub/contacts.shtml
Best,
Amy
thanks for your support.
it doesnt say anything about the 10k for bookings before 27.10.
could you please confirm, that this statement of yours is still accurate and accor will keep their promise?
dp
Oct 31, 2014, 11:29 am
#228
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Quote:
Originally Posted by Accor Concierge
Hello,
All client service information is available here
http://www.accorhotels.com/gb/leclub/contacts.shtml
Best,
Amy
hi,
thanks for your support.
it doesnt say anything about the 10k for bookings before 27.10.
could you please confirm, that this statement of yours is still accurate and accor will keep their promise?
dp
Originally Posted by Accor Concierge
Hello,
All client service information is available here
http://www.accorhotels.com/gb/leclub/contacts.shtml
Best,
Amy
hi,
thanks for your support.
it doesnt say anything about the 10k for bookings before 27.10.
could you please confirm, that this statement of yours is still accurate and accor will keep their promise?
dp
Oct 31, 2014, 2:33 pm
#229
Join Date: May 2012
Posts: 514
2. This offer is valid for a stay from 10/1/14 to 12/31/14 in one of the participating hotels, and booked between 10/1/14 and 10/27/14.
Oct 31, 2014, 3:56 pm
#230
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
10,000 bonus points with accor/aeroplan [expired]
I think we've had enough run around, now is time for specifics...
People are getting more frustrated by the hour. At least I know I am. I have stays booked everyday for the next week and a half (from 10/28 when advertisement was still up). Everyday I'm paying to stay that I wouldn't be without this promo.
I want answers NOW.
People are getting more frustrated by the hour. At least I know I am. I have stays booked everyday for the next week and a half (from 10/28 when advertisement was still up). Everyday I'm paying to stay that I wouldn't be without this promo.
I want answers NOW.
Oct 31, 2014, 8:31 pm
#233
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
when Accor has to pay $ to aeroplan, it is a hard cash.
also their reputation may or may not impacted, as only group of people in FT is complaining. They may think the % is small enough to ignore? (of course this is my speculation)
Oct 31, 2014, 10:04 pm
#234
Join Date: May 2012
Posts: 514
I think we've had enough run around, now is time for specifics...
People are getting more frustrated by the hour. At least I know I am. I have stays booked everyday for the next week and a half (from 10/28 when advertisement was still up). Everyday I'm paying to stay that I wouldn't be without this promo.
I want answers NOW.
People are getting more frustrated by the hour. At least I know I am. I have stays booked everyday for the next week and a half (from 10/28 when advertisement was still up). Everyday I'm paying to stay that I wouldn't be without this promo.
I want answers NOW.
Nov 1, 2014, 12:51 am
#235
Join Date: Oct 2014
Posts: 5
I am very furious.
Hello,
All client service information is available here
http://www.accorhotels.com/gb/leclub/contacts.shtml
Best,
Amy
All client service information is available here
http://www.accorhotels.com/gb/leclub/contacts.shtml
Best,
Amy
I booked hotels on 29th October 2014 [France local time 28th October] without knowing your promotion, 5,000 AEROPLAN MILES WORLDWIDE, has been finished.
I did not know that your Promotion of your Homepage has changed until now.
ARE YOU KIDDING?
DID YOU SEND ANY WARNING OF FININSHING OF PROMOTION?
DID YOU SEND ANY EMAILS TO ME?
DID YOU PUT ON ANY WARNING OF FINISHIN SIGN OF PROMOTION?
especially when reserved hotel , i'm checking the promotion at the aeroplan homepage.
IF YOU ARE A FAMOUSE COMPANY AND PROUD BE A GOOD REPUTATION COMPANY,
THEN YOU MADE FUN OF THE MEMBERS OF ACCORHOTEL .
IF YOU HAD TO FINISH THE PROMOTION, YOU SHOULD HAVE GIVEN A NOTICE BEFORE PUTTING DOWN THE PROMOTION.
YOU FINISHED PROMOTION SUDDENLY AND YOU JUST PUT ON THE PROMOTION FINISHING DATE?
I ‘VE BEEN TERRIBLY STRESSED OUT BECAUSE OF YOUR CHILDISH PLAY OF SUDDEN FINISHING OF PROMOTION.
I planed Europe travel for 30 days through Le Club Accorhotels after your promotion has started.
I decided to stay your hotel, and chose rooms to stay.
I called to customer service of Australia and France Accorhotel to know if I can get the 5,000 AEROPLAN MILES under the hotel tariff and still can get a combined promotion or not so many times.
HOWEVER THE PROMOTION HAS CLOSED WITHOUT ANY WARNING.
HOW DO YOU COMPANSATE MY EMOTIONAL DISTRESS DAMAGES?
WHAT IS YOUR ANSWER FOR BOOKED ROOMS ON THAT DAY?
YOUR CHANGING PROMOTION DISRUPTED MY ENTIRE HOLIDAY PLAN WHICH STARTS THIS MONTH.
WHAT DOES YOUR COMPENSATION, AND HOW DO YOU REWARD MY DEPRESSION AND STRESS?
YOU SHOULD COMPENSATE THE MEMBERS OF ACCORHOTEL WHO HAS BEEN AFFECTED BY YOUR IRRESPOSIBLE PROMOTION.
REPLY ASAP AS MY JOURNEY IS SOON.
Last edited by uree; Nov 1, 2014 at 11:51 am
Nov 1, 2014, 1:18 am
#236
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
What Accor did is shameful. It is funny how they made up this Oct 27 thing. Do they count a post in a forum as an official announcement for terminating an offer. Do they expect their customers be a member of all forums and spend time to carefully follow them (and then perhaps also they need to follow blogs, radio, newspapers, etc in case Accor decides to terminate the next offer using another exotic channel). At least, Accor should have honored all reservations made up until all and every ads were pulled off (whether on their own website or a partner's website) and termination of offer was announced in all of those websites.
Nov 1, 2014, 3:29 am
#237
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,590
Rules
Just a friendly reminder to everyone in this thread. Please observe the Flyertalk rules. If you haven't read them yet or maybe forgotten you can find them here: http://www.flyertalk.com/help/rules.php
Temper tantrums, bad or inappropriate language will be removed. I have every intention of keeping this thread open for discussion but this requires a civilised debate. Failure to abide by the rules may result in the thread being closed and offenders will be dealt with in accordance with the rules.
starflyergold
Accor Le Club Accorhotels forum moderator
Temper tantrums, bad or inappropriate language will be removed. I have every intention of keeping this thread open for discussion but this requires a civilised debate. Failure to abide by the rules may result in the thread being closed and offenders will be dealt with in accordance with the rules.
starflyergold
Accor Le Club Accorhotels forum moderator
Nov 1, 2014, 3:29 am
#238
Join Date: Oct 2004
Programs: Darth Vader of AMEX, A ladys best friend of Hilton, Pt78 of SPG, *G ,*S, ANA VIP
Posts: 3,933
solution
my friends are doing there last stays, and most of their stays are posting without the 10K bonus.
i am pretty sure that accor will credit the points, but it might take some time.
the best is to be patient, as the points wont be there overnight.
dp
Nov 1, 2014, 7:31 am
#240
Join Date: Apr 2014
Posts: 281
I AM VERY FURIOUS.
I booked hotels on 29th October 2014 [France local time 28th October] without knowing your promotion, 5,000 AEROPLAN MILES WORLDWIDE, has been finished.
I did not know that your Promotion of your Homepage has changed until now.
ARE YOU KIDDING?
DID YOU SEND ANY WARNING OF FININSHING OF PROMOTION?
DID YOU SEND ANY EMAILS TO ME?
DID YOU PUT ON ANY WARNING OF FINISHIN SIGN OF PROMOTION?
IF YOU ARE A FAMOUSE COMPANY AND PROUD BE A GOOD REPUTATION COMPANY,
THEN YOU MADE FUN OF THE MEMBERS OF ACCORHOTEL .
IF YOU HAD TO FINISH THE PROMOTION, YOU SHOULD HAVE GIVEN A NOTICE BEFORE PUTTING DOWN THE PROMOTION.
YOU FINISHED PROMOTION SUDDENLY AND YOU JUST PUT ON THE PROMOTION FINISHING DATE?
DO YOU WANT TO BE SUED?
I ‘VE BEEN TERRIBLY STRESSED OUT BECAUSE OF YOUR CHILDISH PLAY OF SUDDEN FINISHING OF PROMOTION.
I planed Europe travel for 30 days through Le Club Accorhotels after your promotion has started.
I decided to stay your hotel, and chose rooms to stay.
I called to customer service of Australia and France Accorhotel to know if I can get the 5,000 AEROPLAN MILES under the hotel tariff and still can get a combined promotion or not so many times.
HOWEVER THE PROMOTION HAS CLOSED WITHOUT ANY WARNING.
HOW DO YOU COMPANSATE MY EMOTIONAL DISTRESS DAMAGES?
WHAT IS YOUR ANSWER FOR BOOKED ROOMS ON THAT DAY?
YOUR CHANGING PROMOTION DISRUPTED MY ENTIRE HOLIDAY PLAN WHICH STARTS THIS MONTH.
WHAT DOES YOUR COMPENSATION, AND HOW DO YOU REWARD MY DEPRESSION AND STRESS?
YOU SHOULD COMPENSATE THE MEMBERS OF ACCORHOTEL WHO HAS BEEN AFFECTED BY YOUR IRRESPOSIBLE PROMOTION.
REPLY ASAP AS MY JOURNEY IS SOON.
I booked hotels on 29th October 2014 [France local time 28th October] without knowing your promotion, 5,000 AEROPLAN MILES WORLDWIDE, has been finished.
I did not know that your Promotion of your Homepage has changed until now.
ARE YOU KIDDING?
DID YOU SEND ANY WARNING OF FININSHING OF PROMOTION?
DID YOU SEND ANY EMAILS TO ME?
DID YOU PUT ON ANY WARNING OF FINISHIN SIGN OF PROMOTION?
IF YOU ARE A FAMOUSE COMPANY AND PROUD BE A GOOD REPUTATION COMPANY,
THEN YOU MADE FUN OF THE MEMBERS OF ACCORHOTEL .
IF YOU HAD TO FINISH THE PROMOTION, YOU SHOULD HAVE GIVEN A NOTICE BEFORE PUTTING DOWN THE PROMOTION.
YOU FINISHED PROMOTION SUDDENLY AND YOU JUST PUT ON THE PROMOTION FINISHING DATE?
DO YOU WANT TO BE SUED?
I ‘VE BEEN TERRIBLY STRESSED OUT BECAUSE OF YOUR CHILDISH PLAY OF SUDDEN FINISHING OF PROMOTION.
I planed Europe travel for 30 days through Le Club Accorhotels after your promotion has started.
I decided to stay your hotel, and chose rooms to stay.
I called to customer service of Australia and France Accorhotel to know if I can get the 5,000 AEROPLAN MILES under the hotel tariff and still can get a combined promotion or not so many times.
HOWEVER THE PROMOTION HAS CLOSED WITHOUT ANY WARNING.
HOW DO YOU COMPANSATE MY EMOTIONAL DISTRESS DAMAGES?
WHAT IS YOUR ANSWER FOR BOOKED ROOMS ON THAT DAY?
YOUR CHANGING PROMOTION DISRUPTED MY ENTIRE HOLIDAY PLAN WHICH STARTS THIS MONTH.
WHAT DOES YOUR COMPENSATION, AND HOW DO YOU REWARD MY DEPRESSION AND STRESS?
YOU SHOULD COMPENSATE THE MEMBERS OF ACCORHOTEL WHO HAS BEEN AFFECTED BY YOUR IRRESPOSIBLE PROMOTION.
REPLY ASAP AS MY JOURNEY IS SOON.
there is absolutely no need to write in capital letters on the forum just to mention that you are furious
it's annoying for people if you want be read
not matter how much you are upset, i believe you can respect everyone here by being respectful towards the rules of the forum and write properly, especially address the Accor concierge with kind manners if you want your case to be treated
moreover, she is just a representative, you don't need to yell after the first accor staff you catch under your fire
