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10,000 bonus points with accor/aeroplan [expired]

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Old Oct 27, 2014, 3:32 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: starflyergold
Current Summarily Cancelled Accor / Air Canada promotion

• Earn 5,000 Aeroplan miles (converted from 10,000 points) for each eligible stay until 12/31/14

For stays before December 31st, 2014.

In order for the miles to be credited to your Aeroplan Account, make sure to choose Aeroplan as your preferred airline partner in your profile and enter your member number.


Terms & conditions

1. General Le Club Accorhotels terms and conditions apply to the 10,000 point Bonus Aeroplan Miles offer.
2. This offer is valid for a stay from 10/1/14 to 12/31/14 in one of the participating hotels, and booked between 10/1/14 and 12/31/14.
3. This offer entitles Le Club Accorhotels Loyalty members, regardless of their status, to benefit from earning 10,000 bonus points in one of the participating hotels worldwide.
4. In order to benefit from this bonus, the member must have selected Aeroplan as the preferred conversion option in their Le Club Accorhotels program account before the stay.
5. To benefit from this offer, your booking must be made on Accorhotels.com or our participating brands web sites or via Accor call centers. All other reservation channels will not be eligible to this offer.
6. You must provide your Le Club Accorhotels loyalty card number when making your reservation, and present your card at the reception desk of your hotel when you check-in for your stay.
7. For the purpose of this offer, a stay is one (1) reservation made by a Le Club Accorhotels Loyalty member for one or more rooms. For the avoidance of doubt, a reservation made for more than one room will therefore be considered as only one (1) stay.
8. The bonus will be credited in Le Club Accorhotels points within 10 days following the end of his/her stay and converted into Aeroplan Miles according to applicable conversion rule.
9. This offer cannot be combined with other current promotional offers or advantages and does not apply to groups.
10. This offer is subject to room availability. General sales terms and conditions apply for reserved public rates specific to each hotel.
11.It may take up to 6 weeks for your Le Club Accorhotels points to be transferred to miles in your Aeroplan account.

Accor has issued an official statement about this matter:

In English: http://www.accorhotels.com/gb/leclub/hotels-offers/promotion-35479-promotion.shtml

In French: http://www.accorhotels.com/fr/leclub/hotels-offers/promotion-35479-promotion.shtml
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10,000 bonus points with accor/aeroplan [expired]

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Old Feb 15, 2015, 8:16 pm
  #391  
 
Join Date: Oct 2010
Location: EWR, SLC, SGN
Posts: 1,113
Originally Posted by Mauibaby2008
Checking now. That would be nice !

I just followed up with Accor, I am still missing the bonus for 5 of my stays. No surprise there.
yeh 48 hours later, nothing in Accor account. might just be an awardwallet mistake, although I've never had that happen before.
maverick17 is offline  
Old Feb 16, 2015, 1:17 am
  #392  
 
Join Date: May 2012
Location: MCI
Posts: 165
I keep emailing them and they keep making up bs reasons...
jrweaver912 is offline  
Old Feb 18, 2015, 10:28 pm
  #393  
 
Join Date: May 2012
Location: MCI
Posts: 165
Time to send in email request number 6
jrweaver912 is offline  
Old Feb 21, 2015, 7:29 pm
  #394  
 
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Originally Posted by jrweaver912
Time to send in email request number 6
They keep quoting ridiculous things to me as well. Waiting on 50K accor = 25k Aeroplan.
Mauibaby2008 is offline  
Old Mar 7, 2015, 3:53 am
  #395  
 
Join Date: May 2012
Location: MCI
Posts: 165
Originally Posted by jrweaver912
Time to send in email request number 6
6th time was the charm. I don't know if they got tired of me or I finally sent in everything they needed or I got a sympathetic agent but my points posted this morning and were transferred to aeroplan. I'm just waiting on them to post there.

That was a ton more hassle then it should have been.

As a bonus this was the stay that put me over the platinum threshold so I also got my platinum status not that I have much of a desire to stay with accor after this debacle.
jrweaver912 is offline  
Old Apr 8, 2015, 4:43 am
  #396  
 
Join Date: Jul 2014
Programs: Jeff is Deaf
Posts: 541
[QUOTE=jrweaver912;24469108]6th time was the charm. I don't know if they got tired of me or I finally sent in everything they needed or I got a sympathetic agent but my points posted this morning and were transferred to aeroplan. I'm just waiting

Please do share what you had to actually send in. Are you using the contact form or another email address? I am STILL waiting for Platinum +Aeroplan points . THey don't even bother replying hen I submit a missing points claim.
YoungSoloTraveler is offline  
Old Apr 8, 2015, 4:51 am
  #397  
Marriott Contributor BadgeAccor 10+ Badge
 
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
[QUOTE=YoungSoloTraveler;24633956]
Originally Posted by jrweaver912
6th time was the charm. I don't know if they got tired of me or I finally sent in everything they needed or I got a sympathetic agent but my points posted this morning and were transferred to aeroplan. I'm just waiting

Please do share what you had to actually send in. Are you using the contact form or another email address? I am STILL waiting for Platinum +Aeroplan points . THey don't even bother replying hen I submit a missing points claim.
Great news. I hope you can breathe again
gilbertaue is offline  
Old Apr 8, 2015, 11:40 am
  #398  
 
Join Date: Jul 2014
Programs: Jeff is Deaf
Posts: 541
[QUOTE=gilbertaue;24633974]
Originally Posted by YoungSoloTraveler

Great news. I hope you can breathe again
They owe me enough AC miles for a free OW in NA, so certainly not chump change and the fact its 6+ months now is really how laughable this has become.
YoungSoloTraveler is offline  
Old Apr 18, 2015, 1:15 am
  #399  
 
Join Date: Jul 2014
Programs: Jeff is Deaf
Posts: 541
Email #7 sent. I'm not even getting "auto-reply" emails from them.... are they blocking my email address?
YoungSoloTraveler is offline  
Old Apr 18, 2015, 6:09 am
  #400  
Accor Contributor Badge
 
Join Date: Sep 2013
Location: ZRH
Programs: QR Privilege Club Gold; Accor LeClub Platinum
Posts: 658
Originally Posted by YoungSoloTraveler
Email #7 sent. I'm not even getting "auto-reply" emails from them.... are they blocking my email address?
At the moment it really feels like they are all on holiday.. Except from social media people (Amy here and the facebook team), I haven't heard anything in the past 3 or 4 weeks, even though several requests (on a different matter) went out
zehbra is offline  


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