Mar 4, 2015, 10:18 am
Last edit by: DELee
Pre-discussions
New United Club menus to be "announced" 4 March 2015
United Clubs to be renovated
Confirmed Clubs with New Food Offerings:
All domestic clubs now confirmed with some version of the New Food Offerings. Full spread at all domestic hubs, with cut-down or hybrid versions at most outstation clubs.
International Clubs with different catering: GUM, HKG, MEX, LHR, NRT
Updates:
October 11, 2017: A new flavor coming to United Clubs
New United Club menus to be "announced" 4 March 2015
United Clubs to be renovated
Confirmed Clubs with New Food Offerings:
All domestic clubs now confirmed with some version of the New Food Offerings. Full spread at all domestic hubs, with cut-down or hybrid versions at most outstation clubs.
International Clubs with different catering: GUM, HKG, MEX, LHR, NRT
Updates:
October 11, 2017: A new flavor coming to United Clubs
UC amenities - regular & special food / snacks, power, wifi, work areas, ...{archive}
Mar 4, 2015, 10:09 am
#31
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
Programs: Ikon Pass Full + AS Gold + Marriott Titanium + Hilton Gold. Recovering UA Plat. LT lounge AA+DL+UA
Posts: 3,823
This sounds much more competitive with Delta and American. Happy that this is a change I'll actually like.
I hope that the pivot includes enhanced complimentary adult beverages---seriously I'd settle for Heineken like on PMCO. It would also be nice if the pay beer had a discount for premium Chase customers and/or were full pints like at PMUA.
I hope that the pivot includes enhanced complimentary adult beverages---seriously I'd settle for Heineken like on PMCO. It would also be nice if the pay beer had a discount for premium Chase customers and/or were full pints like at PMUA.
Mar 4, 2015, 10:11 am
#33
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,015
I wonder if the torpedoes will stay.
Only salami? Nothing leaner like turkey or ham?
Only salami? Nothing leaner like turkey or ham?
Mar 4, 2015, 10:13 am
#34
Join Date: Oct 2013
Location: DEN
Programs: AS MVP; UA Silver; HHonors Silver; HyattGP Platinum; Hertz PC
Posts: 113
I will admit that I use the Clubs more for workspace, power, and wi-fi, but this announcement just made the thought of renewing much more palatable. While some on FT complain about the IKEA-ish nature of the new furniture, I find that it relieves crowding...or the perception of it anyway. (I would rather have a seat/place to work on IKEA furniture than no seat at all.)
Mar 4, 2015, 10:14 am
#35
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
Very positive news...and more Maple Leaf Lounge-ish, which is not a bad thing, in fact it's what we specifically asked for.
I do have a couple questions:
1. will other soup choices be rotated into to the mix? Or just garden vegetable every day? I understand and appreciate that vegetarian soups will satisfy the widest range of customers, but how about additional options, ie cream of mushroom, tomato, etc
2. what is the layout for the new products - will they be in sealed single-serve packaging, or in open bowls and trays similar to the leaked online photos? I know the decision-ship has probably sailed on this, but I would hope items are sealed, single-serve where possible, and bulk items will be covered with every possible attempt to keep dirty fingers, sneezes, coughs, etc away from food.
This is actually a key problem in MLLs where I've had to bark at people sticking their fingers into the pickle and olive trays and cookies.
I do have a couple questions:
1. will other soup choices be rotated into to the mix? Or just garden vegetable every day? I understand and appreciate that vegetarian soups will satisfy the widest range of customers, but how about additional options, ie cream of mushroom, tomato, etc
2. what is the layout for the new products - will they be in sealed single-serve packaging, or in open bowls and trays similar to the leaked online photos? I know the decision-ship has probably sailed on this, but I would hope items are sealed, single-serve where possible, and bulk items will be covered with every possible attempt to keep dirty fingers, sneezes, coughs, etc away from food.
This is actually a key problem in MLLs where I've had to bark at people sticking their fingers into the pickle and olive trays and cookies.
Funny questions but to answer #1 you need only to look at the original post
So this is only a sample list of items not an exact menu.
Mar 4, 2015, 10:15 am
#36
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
Very positive news...and more Maple Leaf Lounge-ish, which is not a bad thing, in fact it's what we specifically asked for.
I do have a couple questions:
1. will other soup choices be rotated into to the mix? Or just garden vegetable every day? I understand and appreciate that vegetarian soups will satisfy the widest range of customers, but how about additional options, ie cream of mushroom, tomato, etc
2. what is the layout for the new products - will they be in sealed single-serve packaging, or in open bowls and trays similar to the leaked online photos? I know the decision-ship has probably sailed on this, but I would hope items are sealed, single-serve where possible, and bulk items will be covered with every possible attempt to keep dirty fingers, sneezes, coughs, etc away from food.
This is actually a key problem in MLLs where I've had to bark at people sticking their fingers into the pickle and olive trays and cookies.
I do have a couple questions:
1. will other soup choices be rotated into to the mix? Or just garden vegetable every day? I understand and appreciate that vegetarian soups will satisfy the widest range of customers, but how about additional options, ie cream of mushroom, tomato, etc
2. what is the layout for the new products - will they be in sealed single-serve packaging, or in open bowls and trays similar to the leaked online photos? I know the decision-ship has probably sailed on this, but I would hope items are sealed, single-serve where possible, and bulk items will be covered with every possible attempt to keep dirty fingers, sneezes, coughs, etc away from food.
This is actually a key problem in MLLs where I've had to bark at people sticking their fingers into the pickle and olive trays and cookies.
As you mentioned in the pictures, the food display at ORD seemed to have a sneeze-guard (although it looked to be about 6-ft high...).
If I recall correctly, at Maple Leaf Lounges I've visited, the eggs are in a clear plastic shelf with a door, kind of like the bagels are stored in some of the UCC's today. I would think UA could re-purpose some of the current storage bins. How about bagel sticks that shoot out of the current trail mix containers when you turn the wheel?
Mar 4, 2015, 10:18 am
#37
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
Actually this is the same (in press release form at least) as Delta ...
Here's what Delta posts on their website about the "fresh" menu:
Here's what Delta posts on their website about the "fresh" menu:
To whet your appetite, here’s a sample of the delicious new items selected by Club members like you earlier this year:
• Healthy breakfast options like fruit salad, hard-boiled eggs, Greek yogurt and cereal, plus fresh bagels
• Delicious hot soup and a variety of tasty salads, plus marinated mushrooms, fresh fruit and desserts
• Complimentary Baileys Irish Cream at the bar
• Healthy breakfast options like fruit salad, hard-boiled eggs, Greek yogurt and cereal, plus fresh bagels
• Delicious hot soup and a variety of tasty salads, plus marinated mushrooms, fresh fruit and desserts
• Complimentary Baileys Irish Cream at the bar
Mar 4, 2015, 10:24 am
#38
Join Date: Oct 2004
Location: Clinging to the edifices of a decadent past from the biggest city in America nobody really cares about.
Programs: (ಠ_ಠ)
Posts: 9,077
HKG / NRT to be brought to the level of LHR?
Do people think it is safe to assume HKG & NRT will be brought to the level of the well received LHR United Club?
Mar 4, 2015, 10:25 am
#39
Join Date: Apr 2013
Location: NYC/WAS
Programs: UA GS, AA EXP, DL '90s PM, now FK (Flying Kettle)
Posts: 541
They're renovating HKG? No! Leave HKG alone! It's fine the way it is! Spend the money somewhere else.
Mar 4, 2015, 10:25 am
#40
Join Date: Sep 2013
Posts: 1,116
I'm thinking there may be a difference between "pre-packaged" and "prepared" foods, and as such, health department protection money fees, inspections, etc. may be in order. Not to mention maybe installing electrical systems for the soup/oatmeal warmers, etc.
There's a lot more to running the show than any of us see ....
There's a lot more to running the show than any of us see ....
Mar 4, 2015, 10:26 am
#41
Join Date: May 2009
Location: PHL
Posts: 2,842
This sounds much more competitive with Delta and American. Happy that this is a change I'll actually like.
I hope that the pivot includes enhanced complimentary adult beverages---seriously I'd settle for Heineken like on PMCO. It would also be nice if the pay beer had a discount for premium Chase customers and/or were full pints like at PMUA.
I hope that the pivot includes enhanced complimentary adult beverages---seriously I'd settle for Heineken like on PMCO. It would also be nice if the pay beer had a discount for premium Chase customers and/or were full pints like at PMUA.
Mar 4, 2015, 10:30 am
#42
Join Date: Oct 2013
Location: DEN
Programs: AS MVP; UA Silver; HHonors Silver; HyattGP Platinum; Hertz PC
Posts: 113
+1 The food and beverage options are great at HKG. There are showers available. While HKG might not have the updated look of the LHR Club, it provides all the same amenities.
Mar 4, 2015, 10:46 am
#43
Join Date: Sep 2006
Posts: 1,050
Hopely the current better menu in the United Clubs at HKG and NRT will not be replaced by this new menu (better than before, but still worse than even those in Maple Leaf Lounges)
Mar 4, 2015, 10:48 am
#44
Join Date: Aug 2010
Location: YWG
Programs: Aeroplan, MileagePlus, Marriott Rewards
Posts: 2,159
^
I will be one well-fed bottom feeder.
I will be one well-fed bottom feeder.
Mar 4, 2015, 10:52 am
#45
Join Date: Jul 2006
Location: New York, USA
Programs: UA GS 2MM, United Club, Lifetime Hilton Diamond, Marriott Plat, SPG Plat
Posts: 36
Welcomed changes, I have to admit, after you go in some Star Alliance partner lounges overseas and then come back to the United Club's in the US to find even the crackers are now just a single type, we don't look very impressive at present.
Talking of spending a little money in domestic United Club's, can we get a shower or two in IAD? Even the Global First lounge does not have one, although they did set me up with the Lufthansa lounge shower a month or so ago, but all the way over in A concourse.
Talking of spending a little money in domestic United Club's, can we get a shower or two in IAD? Even the Global First lounge does not have one, although they did set me up with the Lufthansa lounge shower a month or so ago, but all the way over in A concourse.