Feb 7, 2015, 9:14 pm
Last edit by: Phaze
Previous thread - Global First Lounge (IFL / GFL) Access Questions and Experiences
:-: United's Global First Lounges located at LHR, IAD, SFO, HKG and NRT are for the use of passengers traveling in United's Global First or in International First Class on a Star Alliance member aircraft with more than two classes of service departing that day from that airport.
NOTE: Global First Lounge at ORD has closed. Polaris lounge Chicago is now open, including dining. The Global First Lounge at LHR closes at 18:00, as confirmed by United via phone. The website currently omits this information.
This reconfirmed per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html
Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.
Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (EWR-LAX/SFO) BusinessFirst cabin.
A GS who arrives in BF or GF will be admitted to the GFL. This does not apply to a GS flying non-UA metal.
Any passenger holding a boarding pass for travel within 24 hours in UA GF will have access to the GFL at their departure and connecting airports.
from United Global First and Arrivals lounges
:-: United's Global First Lounges located at LHR, IAD, SFO, HKG and NRT are for the use of passengers traveling in United's Global First or in International First Class on a Star Alliance member aircraft with more than two classes of service departing that day from that airport.
NOTE: Global First Lounge at ORD has closed. Polaris lounge Chicago is now open, including dining. The Global First Lounge at LHR closes at 18:00, as confirmed by United via phone. The website currently omits this information.
This reconfirmed per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html
Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.
Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (EWR-LAX/SFO) BusinessFirst cabin.
A GS who arrives in BF or GF will be admitted to the GFL. This does not apply to a GS flying non-UA metal.
Any passenger holding a boarding pass for travel within 24 hours in UA GF will have access to the GFL at their departure and connecting airports.
from United Global First and Arrivals lounges
United Global FirstSM Lounge
The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy
The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.
United Global First customers traveling on long-haul international flights*
Star Alliance™ First customers departing on international flights
These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.
*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy
The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.
United Global First customers traveling on long-haul international flights*
Star Alliance™ First customers departing on international flights
These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.
*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
Global First Lounge (IFL / GFL) Access Questions and Experiences [2015 forward]
Feb 7, 2015, 4:34 am
#16
Join Date: Dec 2011
Location: LON
Programs: BA Bronze
Posts: 75
Wow. Thanks for the replies - sorry I'm too dense to read the first access policies but I felt this was a bit of a tricky one. It seems weird that Lufthansa would book me on a "first ticket" but not arrange access to a first lounge in SFO.
Feb 7, 2015, 8:29 am
#17
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
Lounges are generally considered to be departure lounges and therefore your departing flight sets you access.
Feb 7, 2015, 12:35 pm
#18
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
Only if holding an international Business ticket. You will also get access when connecting from an international Business ticket to a domestic connection (e.g. LHR-ORD-LAS - you will get access at ORD). No guests, however.
Feb 7, 2015, 3:12 pm
#19
Join Date: Apr 2014
Location: LHR
Programs: UA 1K, Marriott Gold, mLife Platinum
Posts: 380
Guest policy for GFL/UC for BF and GF ticket holders
Based on what I can see, the guest policy for BF/GF ticket holders is that you're permitted 1 guest.
It makes no reference to the guest being a traveller on United, or on the same flight, etc. (compared to the *G requirements for the guest to also be on a same-day *A flight)
Does this mean if I'm flying GF, I can guest one other person who simply needs to meet the requirements of being airside? (e.g. a person flying DL Y class?)
It makes no reference to the guest being a traveller on United, or on the same flight, etc. (compared to the *G requirements for the guest to also be on a same-day *A flight)
Does this mean if I'm flying GF, I can guest one other person who simply needs to meet the requirements of being airside? (e.g. a person flying DL Y class?)
Feb 7, 2015, 3:20 pm
#20
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,693
Feb 7, 2015, 3:22 pm
#21
Join Date: Apr 2014
Location: LHR
Programs: UA 1K, Marriott Gold, mLife Platinum
Posts: 380
If I hold a GF ticket, can I guest another traveller who is not flying *A/UA
Feb 7, 2015, 3:34 pm
#22
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
Feb 7, 2015, 3:46 pm
#23
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
Feb 7, 2015, 7:28 pm
#24
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,745
Feb 7, 2015, 8:39 pm
#25
Join Date: May 2008
Location: SFO
Programs: UA 1K, DL, AA, AS
Posts: 305
SFO Global First Arrivals Lounge access
We're arriving from ICN at SFO (arrives at 11:00am) on Global First.
The website says something about needing an invitation to the Arrivals Global First Lounge.
How does one practically access the lounge after getting through Customs? Do we go there directly. Is it half-way between Domestic and International Baggage Claim?
The website says something about needing an invitation to the Arrivals Global First Lounge.
How does one practically access the lounge after getting through Customs? Do we go there directly. Is it half-way between Domestic and International Baggage Claim?
Feb 7, 2015, 8:52 pm
#26
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
The SFO Arrivals lounge is outside of security, in T3 on the baggage claim level (at the end nearest International G terminal). There will be signs.
Feb 7, 2015, 9:44 pm
#27
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,159
Easiest way to get there is to turn LEFT after customs. That's the way that they tell you go if you're connecting to another flight, but you can go that way even if you're not connecting. Then left again out of the glass doors, walk until you get to the escalators (re-checking any bags you have on the way), and then turn right. Along a little, and then go right down the stairs/escalators, follow the path a little, and it'll be in front of you.
There are signs, but they aren't great and they are easy to miss...
If you are actually connecting on UA, then you can skip the arrivals lounge and go straight to the GF lounge in the International terminal (same two lefts as above, but when you get to the escalators turn left and go up them and you'll be at the international TSA entry)
Feb 7, 2015, 10:30 pm
#28
Join Date: Nov 2007
Location: PHX
Posts: 4,787
I will be arriving at SFO flying GF from FRA. I am then flying domestically on WN with a long layover. Will my inbound boarding pass be enough to get me access to the GF lounge, or must I also be connecting to UA?
Feb 7, 2015, 11:09 pm
#29
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,159
The Arrivals lounge is also out as you'll be arriving too late in the day.
Feb 8, 2015, 3:12 pm
#30
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.2 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Exec Plat
Posts: 2,505
Global First Lounge (IFL / GFL) Access Questions and Experiences [2015 forward]
What about LHR? GS arriving in UA BF connecting on *A in C class intra-Europe. Thanks.