Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

Global First Lounge (IFL / GFL) Access Questions and Experiences [2015 forward]

Global First Lounge (IFL / GFL) Access Questions and Experiences [2015 forward]

    Hide Wikipost
Old Aug 26, 18, 7:00 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: Phaze
Wiki Link
Previous thread - Global First Lounge (IFL / GFL) Access Questions and Experiences

:-: United's Global First Lounges located at LHR, IAD, SFO, HKG and NRT are for the use of passengers traveling in United's Global First or in International First Class on a Star Alliance member aircraft with more than two classes of service departing that day from that airport.
NOTE: Global First Lounge at ORD has closed. Polaris lounge Chicago is now open, including dining. The Global First Lounge at LHR closes at 18:00, as confirmed by United via phone. The website currently omits this information.

This reconfirmed per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html

Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.

Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (EWR-LAX/SFO) BusinessFirst cabin.

A GS who arrives in BF or GF will be admitted to the GFL. This does not apply to a GS flying non-UA metal.

Any passenger holding a boarding pass for travel within 24 hours in UA GF will have access to the GFL at their departure and connecting airports.

from United Global First and Arrivals lounges
United Global FirstSM Lounge

The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy

The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.

United Global First customers traveling on long-haul international flights*
Star Alliance™ First customers departing on international flights

These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.

*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
Print Wikipost

Old Feb 7, 15, 5:34 am
  #16  
 
Join Date: Dec 2011
Location: LON
Programs: BA Bronze
Posts: 75
Wow. Thanks for the replies - sorry I'm too dense to read the first access policies but I felt this was a bit of a tricky one. It seems weird that Lufthansa would book me on a "first ticket" but not arrange access to a first lounge in SFO.
jhjunc is offline  
Old Feb 7, 15, 9:29 am
  #17  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Gold
Posts: 52,584
Originally Posted by jhjunc View Post
Wow. Thanks for the replies - sorry I'm too dense to read the first access policies but I felt this was a bit of a tricky one. It seems weird that Lufthansa would book me on a "first ticket" but not arrange access to a first lounge in SFO.
Lounges are generally considered to be departure lounges and therefore your departing flight sets you access.
WineCountryUA is offline  
Old Feb 7, 15, 1:35 pm
  #18  
Moderator: Midwest, Las Vegas & Dining Buzz
 
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,561
Originally Posted by MIGU View Post
Question regarding GFL, do GS have access if traveling domestic I heard some will only have access while holding an international Business Class?
Only if holding an international Business ticket. You will also get access when connecting from an international Business ticket to a domestic connection (e.g. LHR-ORD-LAS - you will get access at ORD). No guests, however.
iluv2fly is offline  
Old Feb 7, 15, 4:12 pm
  #19  
 
Join Date: Apr 2014
Location: LHR
Programs: UA 1K, Marriott Gold, mLife Platinum
Posts: 375
Guest policy for GFL/UC for BF and GF ticket holders

Based on what I can see, the guest policy for BF/GF ticket holders is that you're permitted 1 guest.

It makes no reference to the guest being a traveller on United, or on the same flight, etc. (compared to the *G requirements for the guest to also be on a same-day *A flight)

Does this mean if I'm flying GF, I can guest one other person who simply needs to meet the requirements of being airside? (e.g. a person flying DL Y class?)
skycrab is offline  
Old Feb 7, 15, 4:20 pm
  #20  
FlyerTalk Evangelist
 
Join Date: May 2007
Location: Houston
Programs: UA Gold, Marriott Gold
Posts: 11,322
BF doesn't get any guests.
mduell is offline  
Old Feb 7, 15, 4:22 pm
  #21  
 
Join Date: Apr 2014
Location: LHR
Programs: UA 1K, Marriott Gold, mLife Platinum
Posts: 375
Originally Posted by mduell View Post
Oops! Anyhow, my question is specific to Global First really.
If I hold a GF ticket, can I guest another traveller who is not flying *A/UA
skycrab is offline  
Old Feb 7, 15, 4:34 pm
  #22  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Gold
Posts: 52,584
Originally Posted by skycrab View Post
.... If I hold a GF ticket, can I guest another traveller who is not flying *A/UA
The generic *A IFL lounge rules require the guest to hold a departing *A BP. (see definitions) UA can be more generous but I would doubt it will be.
WineCountryUA is offline  
Old Feb 7, 15, 4:46 pm
  #23  
Moderator: Midwest, Las Vegas & Dining Buzz
 
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,561
Originally Posted by skycrab View Post
Oops! Anyhow, my question is specific to Global First really.
If I hold a GF ticket, can I guest another traveller who is not flying *A/UA
I have guested several Flyertalkers in the GFL when I was flying GF and they were not.
iluv2fly is offline  
Old Feb 7, 15, 8:28 pm
  #24  
 
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Plat Pro; UA MM Gold; Marriott Lifetime Titanium
Posts: 8,213
Originally Posted by skycrab View Post
Oops! Anyhow, my question is specific to Global First really.
If I hold a GF ticket, can I guest another traveller who is not flying *A/UA
Originally Posted by iluv2fly View Post
I have guested several Flyertalkers in the GFL when I was flying GF and they were not.
Yes, but were they departing from that airport on that day on a Star Alliance flight?
Always Flyin is offline  
Old Feb 7, 15, 9:39 pm
  #25  
 
Join Date: May 2008
Location: SFO
Programs: UA 1K, DL, AA, AS
Posts: 300
SFO Global First Arrivals Lounge access

We're arriving from ICN at SFO (arrives at 11:00am) on Global First.

The website says something about needing an invitation to the Arrivals Global First Lounge.

How does one practically access the lounge after getting through Customs? Do we go there directly. Is it half-way between Domestic and International Baggage Claim?
sfonorth is offline  
Old Feb 7, 15, 9:52 pm
  #26  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Gold
Posts: 52,584
Originally Posted by sfonorth View Post
.... How does one practically access the lounge after getting through Customs? Do we go there directly. Is it half-way between Domestic and International Baggage Claim?
The SFO Arrivals lounge is outside of security, in T3 on the baggage claim level (at the end nearest International G terminal). There will be signs.
WineCountryUA is offline  
Old Feb 7, 15, 10:44 pm
  #27  
 
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, TK Elite, DL Gold, Hilton Diamond, Marriott Platinum, IHG Gold, Hertz PC, Avis First
Posts: 7,140
Originally Posted by skycrab View Post
If I hold a GF ticket, can I guest another traveller who is not flying *A/UA
Officially, no. Unofficially, I did manage to get in with my parents when they were arriving in GF/departing in F and I wasn't flying at all (got a gate pass using my UC card to get through security). However I would not plan on that working in most situations...

Originally Posted by sfonorth View Post
The website says something about needing an invitation to the Arrivals Global First Lounge.

How does one practically access the lounge after getting through Customs? Do we go there directly. Is it half-way between Domestic and International Baggage Claim?
No invitation needed, but hang onto your incoming boarding pass to make things easier.

Easiest way to get there is to turn LEFT after customs. That's the way that they tell you go if you're connecting to another flight, but you can go that way even if you're not connecting. Then left again out of the glass doors, walk until you get to the escalators (re-checking any bags you have on the way), and then turn right. Along a little, and then go right down the stairs/escalators, follow the path a little, and it'll be in front of you.

There are signs, but they aren't great and they are easy to miss...

If you are actually connecting on UA, then you can skip the arrivals lounge and go straight to the GF lounge in the International terminal (same two lefts as above, but when you get to the escalators turn left and go up them and you'll be at the international TSA entry)
docbert is offline  
Old Feb 7, 15, 11:30 pm
  #28  
 
Join Date: Nov 2007
Location: PHX
Programs: US CP; AA LTG; HH Dia; SPG Plat; Marriott Gold
Posts: 4,509
I will be arriving at SFO flying GF from FRA. I am then flying domestically on WN with a long layover. Will my inbound boarding pass be enough to get me access to the GF lounge, or must I also be connecting to UA?
lkar is offline  
Old Feb 8, 15, 12:09 am
  #29  
 
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, TK Elite, DL Gold, Hilton Diamond, Marriott Platinum, IHG Gold, Hertz PC, Avis First
Posts: 7,140
Originally Posted by lkar View Post
I will be arriving at SFO flying GF from FRA. I am then flying domestically on WN with a long layover. Will my inbound boarding pass be enough to get me access to the GF lounge, or must I also be connecting to UA?
You will need to be on an outgoing UA flight (any class).

The Arrivals lounge is also out as you'll be arriving too late in the day.
docbert is offline  
Old Feb 8, 15, 4:12 pm
  #30  
 
Join Date: Jan 2009
Location: IAH
Programs: UA Global Services 2.8MM, AAdvantage, Marriott Bonvoy Lifetime Titanium
Posts: 1,399
Global First Lounge (IFL / GFL) Access Questions and Experiences [2015 forward]

What about LHR? GS arriving in UA BF connecting on *A in C class intra-Europe. Thanks.
st530 is offline  

Thread Tools
Search this Thread
Search Engine: