Jan 1, 2015, 5:19 pm
Last edit by: l etoile
2014 thread - Consolidated "Delayed/Cancelled" International Flights (2014)
2016 thread - http://www.flyertalk.com/forum/united-airlines-mileageplus/1735773-consolidated-delayed-cancelled-international-flights-2016-a.html
2016 thread - http://www.flyertalk.com/forum/united-airlines-mileageplus/1735773-consolidated-delayed-cancelled-international-flights-2016-a.html
Consolidated "Delayed/Cancelled" International Flights (2015)
Jan 28, 2015, 2:00 pm
#301
Join Date: Apr 2009
Location: SoCal (ONT), PVD/BOS, JAX, RSW
Programs: AA/US PlatPro & 1.05MM, DL Plat (challenge), UA dirt
Posts: 3,189
Since you are in business class - regardless of instrument utilization - they will take care of you. Sorry for the inconvenience - it really is a PITA.... FWIW the airport hotels are decent - spartan but clean and close. If you have more time I highly suggest you head in to Tokyo - probably my favorite city in the world!
Yesterday, at LHR when I was told that I would mis-connect at IAD (due to 919), the agent told me that she could not put me on any other carrier except for UA, even though I pointed out to her the NZ as a LHR-LAX non-stop. And it took some pushing from me to keep my seats in C as she said that upgraded seats should be kicked back down to Y in the event of IRROPs. Then again, she also was protesting un-restricting UA5 to put passengers on it from 919.
Jan 28, 2015, 2:13 pm
#302
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,317
Bolding mine.
Yesterday, at LHR when I was told that I would mis-connect at IAD (due to 919), the agent told me that she could not put me on any other carrier except for UA, even though I pointed out to her the NZ as a LHR-LAX non-stop. And it took some pushing from me to keep my seats in C as she said that upgraded seats should be kicked back down to Y in the event of IRROPs. Then again, she also was protesting un-restricting UA5 to put passengers on it from 919.
Yesterday, at LHR when I was told that I would mis-connect at IAD (due to 919), the agent told me that she could not put me on any other carrier except for UA, even though I pointed out to her the NZ as a LHR-LAX non-stop. And it took some pushing from me to keep my seats in C as she said that upgraded seats should be kicked back down to Y in the event of IRROPs. Then again, she also was protesting un-restricting UA5 to put passengers on it from 919.
Jan 29, 2015, 3:17 am
#303
Join Date: Oct 2007
Location: DEN
Programs: UA1K, F9 Ascent
Posts: 187
The agents at Narita have always been great. They were waiting for me with hotel voucher and confirmation on first flight out tomorrow to SGN. They switched me from ANA to Vietnam Airlines which leaves 8 hours earlier than the ANA flight. Now I will just need to make sure I get the original routing credited to my account.
Jan 29, 2015, 8:56 am
#304
Join Date: Aug 2001
Location: SFO
Programs: United 1K 2MM / Marriott LTP
Posts: 5,071
1/29 UA 862 HKG-SFO (N177UA) cancelled due to maintenance/crew timeout.
Rescheduled for 1/30 UA 2091 departing at 1330 and arriving into SFO at 0908.
Rescheduled for 1/30 UA 2091 departing at 1330 and arriving into SFO at 0908.
Jan 29, 2015, 9:02 am
#305
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,642
1/28 UA30 GRU-EWR cxl, WX
1/28 UA818 EZE-IAH return to gate/cxl MX
1/29 UA80 MAN-EWR return to gate/cxl "WX"
1/28 UA818 EZE-IAH return to gate/cxl MX
1/29 UA80 MAN-EWR return to gate/cxl "WX"
Jan 29, 2015, 9:08 am
#306
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,392
I was on this one and it was a [mess] at KWI...
I was doing a Mileage Run with a straight turn in Bahrain so I kind of saw this coming when I left IAD on 1/23.
1/23 IAD-KWI left 1 hour late due to MX
1/24 KWI-BAH left 3 hours late due to delayed inbound and same MX issue again
1/24 BAH-KWI left 3 hours late due to delayed inbound
1/25 KWI-IAD Canceled due to pilots timing out because the Crew Desk didn't inform them that the inbound was delayed.
At KWI the agents refused to rebook any passengers on other flights and told them to come back tomorrow at 11PM for the flight back. Fortunately I was able to have someone in USA call UA for me and get rebooked on BA/DL back to USA earlier than the 11PM flight they were proposing.
As of now UA hasn't sent out an apology e-mail.
I was doing a Mileage Run with a straight turn in Bahrain so I kind of saw this coming when I left IAD on 1/23.
1/23 IAD-KWI left 1 hour late due to MX
1/24 KWI-BAH left 3 hours late due to delayed inbound and same MX issue again
1/24 BAH-KWI left 3 hours late due to delayed inbound
1/25 KWI-IAD Canceled due to pilots timing out because the Crew Desk didn't inform them that the inbound was delayed.
At KWI the agents refused to rebook any passengers on other flights and told them to come back tomorrow at 11PM for the flight back. Fortunately I was able to have someone in USA call UA for me and get rebooked on BA/DL back to USA earlier than the 11PM flight they were proposing.
As of now UA hasn't sent out an apology e-mail.
Last edited by Cargojon; Jan 29, 2015 at 9:22 am
Jan 29, 2015, 9:14 am
#307
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,317
I'm in MAN now - it starting snowing pretty heavy (but didn't stick) - so they closed MAN this morning lol. Yes - any snow at all in the UK is like Armageddon..... You should see people try and drive in it!
Jan 29, 2015, 7:49 pm
#308
Join Date: Aug 2001
Location: SFO
Programs: United 1K 2MM / Marriott LTP
Posts: 5,071
Jan 29, 2015, 10:33 pm
#309
Join Date: Nov 2009
Location: Boston
Programs: UA GS MM
Posts: 129
1/28 UA 862 pulled to the side of the runway to diagnose a problem. Ended up 2 hours on the tarmac. Plane was not returned to gate, instead all passengers were transported by buses back to terminal. Plane needed extensive time for repair, so flight was cancelled. Flight changed to UA 2091 next day.
1/29 UA 2091 is delayed from 1:30 to 3 due to aircraft servicing. Same aircraft from the day prior is still being worked on
1/29 UA 2091 is delayed from 1:30 to 3 due to aircraft servicing. Same aircraft from the day prior is still being worked on
Jan 30, 2015, 1:30 am
#310
Join Date: Jul 2014
Location: BOS
Programs: 1MM, UA 1k
Posts: 529
Fire Emergency at NRT Gate 35 - UA78 [Jan 30, 2015-flight canceled]
Got to the gate to get on UA78 and was greeted with a cavalcade of emergency vehicles and personnel surrounding the plane, complete w discharged powder and the whole works. No fire, but a definite smell at the gate. Not a good situation.
Jan 30, 2015, 1:53 am
#311
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,317
Looks like it's cancelled now - sorry....
Jan 30, 2015, 2:00 am
#312
Join Date: Aug 2013
Location: LAS HNL
Programs: DL DM, 5.7 MM, UA 3.1 MM, MARRIOTT PLATINUM, AVIS FIRST, Amex Black Card
Posts: 4,479
(UA) United Airlines 78
(NRT) Tokyo, JP to (EWR) Newark, NJ, US
Status:
Canceled
Last change to status 7 minutes ago
DEPARTURE ARRIVAL
Scheduled Departure: Scheduled Arrival:
5:55 PM - Fri Jan-30-2015 4:50 PM - Fri Jan-30-2015
(NRT) Tokyo, JP to (EWR) Newark, NJ, US
Status:
Canceled
Last change to status 7 minutes ago
DEPARTURE ARRIVAL
Scheduled Departure: Scheduled Arrival:
5:55 PM - Fri Jan-30-2015 4:50 PM - Fri Jan-30-2015
Good luck.
Jan 30, 2015, 2:08 am
#313
Join Date: Jul 2014
Location: BOS
Programs: 1MM, UA 1k
Posts: 529
I got rebooked in E+ on 838 getting on in a few minutes, I hope.
As for what happened - sounds like there was a spark/discharge when the plane was plugged into gate power. Not sure if there was a fire or not, but there was a ton of response and they sprayed the flame powder etc. I have a couple pictures of what I saw at the gate.
There was definite damage as they indicated maintenance was required. They also announced the plane landed with a known safety issue (!!??) and would not go back into service. Kind of surprised they would announce that over the intercom.
As for what happened - sounds like there was a spark/discharge when the plane was plugged into gate power. Not sure if there was a fire or not, but there was a ton of response and they sprayed the flame powder etc. I have a couple pictures of what I saw at the gate.
There was definite damage as they indicated maintenance was required. They also announced the plane landed with a known safety issue (!!??) and would not go back into service. Kind of surprised they would announce that over the intercom.
Jan 30, 2015, 2:46 am
#314
Join Date: Dec 2006
Programs: united
Posts: 50
Fire Emergency at NRT Gate 35 - UA78
Lol, you probably got the (previously) empty E+ next to me.
Jan 30, 2015, 2:53 am
#315
Join Date: Jul 2014
Location: BOS
Programs: 1MM, UA 1k
Posts: 529
Ha! Those empties are going quick