United Wifi is Unusable / Problems Connecting to United_Wi-Fi
Oct 12, 2014, 11:48 pm
#47
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Oct 21, 2014, 10:22 am
#48
Join Date: Aug 2001
Posts: 9,677
Paid 20.99 for SFO-ICN wifi -- absolutely unusable. I would say the speed is half decent if you are on a mobile phone... but forget about business purposes.
Requested a refund online (doubt I'll get it but oh well).. not going to try that again.
Oddly enough, NRT-ORD wifi charge would have been $12.99 but I was already scarred by the first experience.
Requested a refund online (doubt I'll get it but oh well).. not going to try that again.
Oddly enough, NRT-ORD wifi charge would have been $12.99 but I was already scarred by the first experience.
Oct 23, 2014, 12:54 am
#49
Join Date: Jan 2013
Location: Delaware
Programs: UA Mileage Plus, Amtrak Guest Rewards
Posts: 1,393
Wifi on pmUA 777-200ERs
My father is a pilot on the pmCO 777-200s and the two flights he has had that had wifi equipped aircraft, both times it was on the MEL list (is that the proper term?) and was nonfunctional. He said that technically the company shouldn't be advertising the planes as wifi equipped.
I'm wondering if anyone else has had any experience with the wifi on these planes?
I'm wondering if anyone else has had any experience with the wifi on these planes?
Oct 23, 2014, 1:18 am
#50
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- the older GoGo on PS flights
- the Panasonic sat system with allows worldwide coverage
- the DirecTV based system limited to CONUS
The latter two are relative new and have had startup issues. Recent reports suggest things are starting to improve but still fare from 100% (donot actual parentage but closer to 50% would be my guess). Addition as the streaming entertainment comes on line there appears to be capacity issue -- but those are labeled as beta.
The sCO 772 is likely a Panasonic system.
Oct 23, 2014, 2:04 am
#51
Join Date: Mar 2014
Programs: UA 1K 1MM, Marriott Gold
Posts: 6
I received several emails from UA that my HNL-SFO flight and the ORD-HNL were WIFI equipped and had the beta wireless entertainment system. United WIFI and Wireless entertainment systems are horrible on the B772-Hawaiian configuration. WIFI connection said unavailable. Wireless entertainment system kept freezing. The audio would freeze and the video would be running and vice-versa. Too many users and not enough bandwidth were causing the erratic problems. Flight attendants were unable to resolve the problems.
Oct 23, 2014, 5:49 am
#52
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I just flew IAD-MEX-IAD on a 320, both legs. Wireless entertainment system worked fine both ways. Wi-Fi was virtually unusable going to MEX, coming back it was fine. My guess is that going down, the plane was full, and connectivity suffered - it took forever just to read e-mails. Coming back, the plane was 2/3 full, and web browsing was quick.
Oct 23, 2014, 5:56 am
#53
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Oct 26, 2014, 12:47 pm
#54
Join Date: Mar 2009
Location: SFO
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My father is a pilot on the pmCO 777-200s and the two flights he has had that had wifi equipped aircraft, both times it was on the MEL list (is that the proper term?) and was nonfunctional. He said that technically the company shouldn't be advertising the planes as wifi equipped.
I'm wondering if anyone else has had any experience with the wifi on these planes?
I'm wondering if anyone else has had any experience with the wifi on these planes?
Thanks United.
s
Oct 26, 2014, 2:11 pm
#55
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Oct 26, 2014, 2:26 pm
#56
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Another flight on the 737 with the LiveTV system, another debacle. In and out of coverage a dozen times within 100 mi of the coast. No way to pause your time while you're out of coverage, so the clock starts ticking while you're off doing something else if you stumble back in coverage.
Oct 26, 2014, 2:45 pm
#57
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I had a flight with 100+ open seats, and couldn't get a session on the video system. The next flight was nearly full, and I could connect (though the video was choppy and buffering from time to time).
Does it make any logical sense anywhere else in the world? No. Does it make sense if I tell you this was CO technology? Now it does.
Oct 26, 2014, 2:50 pm
#58
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Oct 26, 2014, 5:11 pm
#59
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That's impressive, and pretty lucky. Or maybe it is that I've talked with the folks who run the Gogo customer service team so I know that they have issues all the time. The bigger difference IMO is probably how they handle them through real-time support more than anything else.
Correct. :-:
Correct. :-:
Oct 26, 2014, 5:17 pm
#60
Join Date: Dec 2011
Programs: UA 1K, Marriott Plat, Avis First, Hertz PC
Posts: 575
I had a good experience with wifi NRT-SFO on a 744. Fast enough to allow web searches, online chat, web based email and terminal-based remote services. Was even able to download large files at ~1MB/sec.
Definitely not for multimedia or bandwidth intensive collaboration tools, but quite usable. Much better than being unplugged.
Definitely not for multimedia or bandwidth intensive collaboration tools, but quite usable. Much better than being unplugged.