Jan 3, 2014, 7:11 pm
Last edit by: PTahCha
A recap of some of the key features of the refreshed p.s. product:
The Global First Lounge at JFK is scheduled to remain open, welcoming Global Services members seated in United BusinessFirst on p.s. flights, as well as customers on connecting United Global First itineraries.
Upgrade policies are the same. No CPU. Only miles or instrument-supported upgrades.
http://www.flyertalk.com/forum/20168422-post1.html (UA Insider)
For mileage upgrades requested on or after 1 Feb 2015, Premier members are no longer exempt from upgrade co-pay on the p.s. routes. The co-pay varies by fare basis:
Fare Basis (Co-Pay Each Way)
Y, B (no co-pay)
M,E,U ($75)
H,Q ($125)
V ($175)
W ($225)
S,T,K,L,G,N ($250)
- 28 seats in United BusinessFirst with 180-degree flat-bed seats
- 48 seats in Economy Plus (36" pitch)
- 66 seats in United Economy
- Complimentary in-seat audio video on-demand entertainment. However, headsets are no longer complimentary in economy as of 9/2014.
- USB and standard 110v power outlets accessible from every seat
- Gogo Wi-Fi for a fee (all cabins; no waivers for elite or premium cabin passengers)
The Global First Lounge at JFK is scheduled to remain open, welcoming Global Services members seated in United BusinessFirst on p.s. flights, as well as customers on connecting United Global First itineraries.
Upgrade policies are the same. No CPU. Only miles or instrument-supported upgrades.
http://www.flyertalk.com/forum/20168422-post1.html (UA Insider)
For mileage upgrades requested on or after 1 Feb 2015, Premier members are no longer exempt from upgrade co-pay on the p.s. routes. The co-pay varies by fare basis:
Fare Basis (Co-Pay Each Way)
Y, B (no co-pay)
M,E,U ($75)
H,Q ($125)
V ($175)
W ($225)
S,T,K,L,G,N ($250)
p.s.® Premium Service (LAX/SFO-JFK) Flights on UA - Questions and Experience (2014)
Feb 7, 2014, 2:43 pm
#61
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
I used the lounge 3 or 4 times last year, because I was in P.S. First. It's strange that I'm actually paying more now for BusinessFirst than I was paying for First last year ($3900 vs. $3000), yet I'm getting fewer privileges.
Oh wait it's not that strange. It's United. "More Money. Less Service." (TM)
Oh wait it's not that strange. It's United. "More Money. Less Service." (TM)
Feb 7, 2014, 3:03 pm
#62
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,603
Feb 7, 2014, 5:00 pm
#63
Join Date: Jan 2009
Location: NYC
Programs: UA 1K, SPG Plat, Marriott Plat
Posts: 3
I've been taking the JFK-SFO p.s. roundtrip twice a month for the past few months. I've cleared RPU's the 3 times I've used them. I like the new config changes. Similar problems to the rest of United flights, if you're sitting in the 2nd half of the back, you're not getting any hot food. Strange for some of the evening flights to run out of hot items by row 25/26, but happens regularly. Two of the evening flights from JFK-SFO, flight attendants did one drink service and came by for trash once. Of course in the front, service is great.
The flight on 1/23 was delayed because the pilots were stuck in traffic from downtown to Manhattan to JFK. They announced it like it was a valid excuse, multiple times. Have they never had to be at JFK during rush hour with snow on the ground? We sat on the tarmac for 90 minutes because of it. Other people on the plane felt sympathy for the pilots, I didn't get it. I had to just come from Manhattan. We actually made up an hour in the air, and I would not have missed my connection, but of course there was no open gate at SFO and we sat on the tarmac. Got to spend a lovely night at the airport Quality Inn.
Not impressed with p.s. this year.
The flight on 1/23 was delayed because the pilots were stuck in traffic from downtown to Manhattan to JFK. They announced it like it was a valid excuse, multiple times. Have they never had to be at JFK during rush hour with snow on the ground? We sat on the tarmac for 90 minutes because of it. Other people on the plane felt sympathy for the pilots, I didn't get it. I had to just come from Manhattan. We actually made up an hour in the air, and I would not have missed my connection, but of course there was no open gate at SFO and we sat on the tarmac. Got to spend a lovely night at the airport Quality Inn.
Not impressed with p.s. this year.
Feb 7, 2014, 5:09 pm
#64
Join Date: Oct 2001
Location: San Francisco
Programs: DL DM, 1MM AA PLT 2MM, Marriott Lifetime Titanium, and...Smiles Diamante
Posts: 2,783
Greetings from flight 806. I am pleased to report that the finest $3.95 Malbec is being served up to business class customers.
http://www.wine-searcher.com/merchan...rom_page_F=WSL
End of report.
http://www.wine-searcher.com/merchan...rom_page_F=WSL
End of report.
Feb 7, 2014, 8:57 pm
#65
Join Date: Oct 2000
Posts: 2,657
This only came about because DL offered meals on the 8pm flight . It's the only domestic flight on UA that served dinner after 8pm
For years it was just a snack cold plate
For years it was just a snack cold plate
Feb 7, 2014, 10:28 pm
#66
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,220
The rules also state you must be on a connecting UNITED INTL flight yet sometimes they allow you in when connecting to a *A connecting flight. Now if thats not confusing enough - 2 1Ks that work for us in LA just took PS from LAX in J to a connecting EK flight in F (clearly not allowed entry to the GF lounge since EK is not even a MP partner, let alone *A) yet they were both allowed in the GF lounge
(they told me when they showed their BP's they just mentioned "Intl connection" which is technically true - amazing the lounge attendants either didn't verify or didn't care (their PS flight was on an EK issued E-Ticket)
Feb 7, 2014, 10:34 pm
#67
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,603
The rules also state you must be on a connecting UNITED INTL flight yet sometimes they allow you in when connecting to a *A connecting flight. Now if thats not confusing enough - 2 1Ks that work for us in LA just took PS from LAX in J to a connecting EK flight in F (clearly not allowed entry to the GF lounge since EK is not even a MP partner, let alone *A) yet they were both allowed in the GF lounge (they told me when they showed their BP's they just mentioned "Intl connection" which is technically true - amazing the lounge attendants either didn't verify or didn't care (their PS flight was on an EK issued E-Ticket)
(they told me when they showed their BP's they just mentioned "Intl connection" which is technically true - amazing the lounge attendants either didn't verify or didn't care (their PS flight was on an EK issued E-Ticket)
Feb 7, 2014, 11:04 pm
#68
Join Date: Mar 2009
Location: LAX & EWR/JFK
Programs: Fomerly UA 1K, now Gold... next year, who knows?
Posts: 1,432
"The Global First Lounge at JFK is scheduled to remain open, welcoming Global Services members seated in United Business on p.s. flights, as well as customers on connecting United Global First itineraries. "
I just want to clarify this point. Regular passengers (non-GS) flying Business First on the p.s. flights will no longer be allowed in the Global First lounge?Greetings from flight 806. I am pleased to report that the finest $3.95 Malbec is being served up to business class customers.
http://www.wine-searcher.com/merchan...rom_page_F=WSL
End of report.
http://www.wine-searcher.com/merchan...rom_page_F=WSL
End of report.
Feb 9, 2014, 3:47 pm
#69
Join Date: Aug 2013
Location: SFO
Programs: UA 1K and MM, Marriot, Hilton
Posts: 804
I'm currently sitting on the 2:07 sfo-jfk, no power in seats and the in flight entertainment is broken, the door is also broken so we have been waiting for mechnics to fix it, so not so good right now, at leastt they haven't cancelled yet, like my original flight sfo-ewr at 1J45
Update, the door is fixed, but they are having trouble getting the cover on, nice
Update, the door is fixed, but they are having trouble getting the cover on, nice
Last edited by FlyinHawaiian; Feb 9, 2014 at 4:02 pm Reason: merge
Feb 10, 2014, 11:21 am
#70
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,040
The rules also state you must be on a connecting UNITED INTL flight yet sometimes they allow you in when connecting to a *A connecting flight. Now if thats not confusing enough - 2 1Ks that work for us in LA just took PS from LAX in J to a connecting EK flight in F (clearly not allowed entry to the GF lounge since EK is not even a MP partner, let alone *A) yet they were both allowed in the GF lounge (they told me when they showed their BP's they just mentioned "Intl connection" which is technically true - amazing the lounge attendants either didn't verify or didn't care (their PS flight was on an EK issued E-Ticket)
(they told me when they showed their BP's they just mentioned "Intl connection" which is technically true - amazing the lounge attendants either didn't verify or didn't care (their PS flight was on an EK issued E-Ticket)I'm currently sitting on the 2:07 sfo-jfk, no power in seats and the in flight entertainment is broken, the door is also broken so we have been waiting for mechnics to fix it, so not so good right now, at leastt they haven't cancelled yet, like my original flight sfo-ewr at 1J45
Update, the door is fixed, but they are having trouble getting the cover on, nice
Update, the door is fixed, but they are having trouble getting the cover on, nice
Also, once again, the caterers boarded the ghetto, xerox paper menu in C.
Feb 10, 2014, 11:52 am
#71
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Agreed. Thought the next time I fly p.s. in C, I'll try to sweet-talk the FA into pouring the Meiomi.
Feb 10, 2014, 12:04 pm
#72
Join Date: Nov 2004
Location: New York, NY
Programs: CO Platinum, Hyatt Platinum
Posts: 351
More Celebs since the reconfig
It could really just be my luck, but since the reconfig, I've seen an actor or other celebrity on every JFK-LAX/LAX-JFK flight I've been on. I'm on the route about once a month for the last 18 months and I've definitely noticed a difference.
Feb 10, 2014, 12:07 pm
#73
Original Poster
Join Date: Sep 2003
Location: Los Angeles
Programs: UA MM | BA Silver
Posts: 7,206
Unrelated, but AA has a ton more J award availability JFK --> LAX in the early summer than UA does.
Feb 10, 2014, 12:12 pm
#74
Join Date: Aug 2013
Location: SFO
Programs: UA 1K and MM, Marriot, Hilton
Posts: 804
update, was on sfo-jfk 2:07pm yesterday and have been offered choice of 9,000 miles, $200 credit or 10% at united/appreciates.com
Last edited by jasonp622; Feb 10, 2014 at 4:27 pm
Feb 10, 2014, 2:56 pm
#75
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,995
offer have histrionically had a status factor, the higher the status the better the offer Some it would be usually if everyone got the same offer.