May 21, 2013, 10:43 am
Last edit by: aacharya
Source: https://hub.united.com/en-us/News/Co...g-process.aspx
Pre-Boarding
Premier Access Boarding
*A Star Alliance Silver who is not a Premier Silver is not eligible for Premier Access boarding.
General boarding (Window Seats, then Middle Seats, then Aisle)
Note: If you’re traveling with a companion and one of you has a higher boarding status, you both may board with the earlier group.
Note: Self Boarding Gates are being tested at the following gates...
sUA Boarding Times by Aircraft (AFA)
Pre-Boarding
- Customers with Disabilities
- Global Services
- Uniformed Military Personnel
- Families with Children Age Two and Under
Premier Access Boarding
- Group 1: Premier 1K, Premier Platinum, BusinessFirst, and First.
- Group 2: Premier Gold, Star Gold, Premier Silver*, MileagePlus Presidential Plus, Club, Explorer and Awards, purchased Premier Access
*A Star Alliance Silver who is not a Premier Silver is not eligible for Premier Access boarding.
General boarding (Window Seats, then Middle Seats, then Aisle)
- Group 3 - Window Seats
- Group 4 - Middle Seats (Aisle Seats on UA Express)
- Group 5 - Aisle Seats
Note: If you’re traveling with a companion and one of you has a higher boarding status, you both may board with the earlier group.
Note: Self Boarding Gates are being tested at the following gates...
- IAH - Gate C25/C26 - See Post 2960, Includes YouTube video from CO777DAL
- IAH - Gate E4 - Old test from pmCO days, See Thread Here
- BOS - Self boarding gates are now back in *LIMITED* use at least at gates B25 and B26
sUA Boarding Times by Aircraft (AFA)
United's Current Boarding Process (with Wiki) [Revised, May 2013]
Jan 11, 2013, 3:44 pm
#991
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
I think it's a nice gesture and I have no issue w/it.
Jan 11, 2013, 3:45 pm
#992
Join Date: May 2011
Posts: 5,814
This belongs in this thread:
http://www.flyertalk.com/forum/unite...th-2013-a.html
Not encouraging though.
http://www.flyertalk.com/forum/unite...th-2013-a.html
Not encouraging though.
Jan 11, 2013, 3:46 pm
#993
Join Date: Dec 2006
Location: Izamal, Yucatan
Programs: Previously 5 year AS Gold 75, UA MM Lifetime Gold
Posts: 787
Just stopped by gate C11 at IAD to board for my 5:58 pm to SAN. The whole gate area is a mess. Premiers, kettles, card holders...all in the Premier line. And the GAs are calling Zones 1 and 2...at the same time. 
Congrats GS/1K. Now you get to fight with the Plats, the Golds, and us Silvers. And we all have to fight with the kettles.
I will post a picture or two when I get to SAN.
Congrats GS/1K. Now you get to fight with the Plats, the Golds, and us Silvers. And we all have to fight with the kettles.
I will post a picture or two when I get to SAN.
Jan 11, 2013, 3:50 pm
#994
Join Date: Aug 2012
Location: Charlottesville
Programs: UA Gold, VX Gold, AA PLT, DL Gold, MR Gold, HH Diamond, Hertz 5* Gold
Posts: 469
This belongs in this thread:
http://www.flyertalk.com/forum/unite...th-2013-a.html
Not encouraging though.
http://www.flyertalk.com/forum/unite...th-2013-a.html
Not encouraging though.
On the plane now, ten minutes before takeoff, and the flight crew is friendly and amazing...so I'll forgive UA for this one.
Last edited by vandrei; Jan 11, 2013 at 3:51 pm Reason: missing quote tag
Jan 11, 2013, 3:59 pm
#995
Join Date: Dec 2010
Location: Chicago
Programs: AA EXP, UA former 1K (1.9MM and gone), Marriott LT Plat, Hilton Diamond, SPG Plat
Posts: 1,111
I believe it's a Texas thing, so CO (now UA) and AA both did it.
Jan 11, 2013, 4:36 pm
#997
Join Date: Aug 2012
Posts: 323
It's all about I get to go first mommy!! with
To all UA elites who feel (yes, FEEL, not THINK, since there's no THINKING involved) disillusioned by this change: Good riddance, and don't let the door hit you on the way out! UA will survive without you
If I had to defend Smisek's position that UA elites are overentitled, this thread would be Exhibit A
Ah "entitlement", such a nice word. Go wait in the dole line with all the other tossers. It's prioritized by status! You're entitled to it, and don't let anyone tell you otherwise!
Last edited by iluv2fly; Jan 11, 2013 at 5:35 pm Reason: unnecessary
Jan 11, 2013, 4:40 pm
#998
Join Date: Apr 2008
Posts: 2,358
In fact, just last month, Smisek got made Chairman of the Board of UA. How is that for independence?
Smisek is the one who gives the news conferences and tells the reporters about UA's change in focus away from customer loyalty (over entitled elites) originally said by CFO Rainey.
-
Last edited by dgcpaphd; Jan 11, 2013 at 5:41 pm Reason: spelling
Jan 11, 2013, 4:43 pm
#999
Join Date: Jan 2013
Posts: 2
Lost Revenue
As a former Northwest/Continental Platinum member, I made a choice on going with Continental/United with the Delta/Northwest merger. I am a cardholder and my flying status currently fluctuates between platinum, gold, and silver depending on the year and where my clients are regionally. 2012 I only made silver and realized no benefits applied that I didn't have with the card. I even lost access to preferred seating until check-in (Vs. pre-merger). Near the close of the year, I paid approx. $900 for extra points/status miles on a JFK to SFO trip to ensure Gold status for 2103 since I know it will be a busier travel year. I ended up taking a last minute trip that would've gotten me there. This action by United has now negated that AND any incentive to travel with them versus my other many NYC airport/airline options.
If this policy is not retracted, I will use alternative airlines versus sometimes paying extra for United, not renew my separately paid United Club membership, and certainly not pay to maintain or achieve a status. My card agreement apparently covers me plus the free bag.
As stated in earlier comments, a very poor business decision. Those clients that will fly enough to achieve gold/platinum can do it with any airline, and as I have done in the past, the competition is happy to match your status the first year. With overcrowding and every other issue airlines are doing to achieve profitability, losing us is going to hurt. I will hold a grudge...
What I won't do, which I expect is part of the overall strategy here, is start to pay extra to board early.
If this policy is not retracted, I will use alternative airlines versus sometimes paying extra for United, not renew my separately paid United Club membership, and certainly not pay to maintain or achieve a status. My card agreement apparently covers me plus the free bag.
As stated in earlier comments, a very poor business decision. Those clients that will fly enough to achieve gold/platinum can do it with any airline, and as I have done in the past, the competition is happy to match your status the first year. With overcrowding and every other issue airlines are doing to achieve profitability, losing us is going to hurt. I will hold a grudge...
What I won't do, which I expect is part of the overall strategy here, is start to pay extra to board early.
Jan 11, 2013, 4:43 pm
#1000
Join Date: May 2010
Programs: UA Premier Platinum
Posts: 249
Why would somebody be "not fine" with it? I don't understand why people care who boards where.
It's all about I get to go first mommy!! withpeople posters here
To all UA elites who feel (yes, FEEL, not THINK, since there's no THINKING involved) disillusioned by this change: Good riddance, and don't let the door hit you on the way out! UA will survive without you
If I had to defend Smisek's position that UA elites are overentitled, this thread would be Exhibit A
Ah "entitlement", such a nice word. Go wait in the dole line with all the other tossers. It's prioritized by status! You're entitled to it, and don't let anyone tell you otherwise!
It's all about I get to go first mommy!! with
To all UA elites who feel (yes, FEEL, not THINK, since there's no THINKING involved) disillusioned by this change: Good riddance, and don't let the door hit you on the way out! UA will survive without you
If I had to defend Smisek's position that UA elites are overentitled, this thread would be Exhibit A
Ah "entitlement", such a nice word. Go wait in the dole line with all the other tossers. It's prioritized by status! You're entitled to it, and don't let anyone tell you otherwise!
Last edited by iluv2fly; Jan 11, 2013 at 5:36 pm Reason: quote
Jan 11, 2013, 4:47 pm
#1001
Join Date: Oct 2009
Location: New York, NY
Programs: United Platinum
Posts: 320
My last express flight (pre 9th) this was nearly the case.. it went:
*Call preboards (Uniformed, GS, more times)
*1 -take a breath- 2,3 -take a breath- all other groups
(not a complaint.. got there on time.. For me boarding is such a minor issue, as both a silver and a gold I have always been able to stow my carry on... Inflight is so much more important)
*Call preboards (Uniformed, GS, more times)
*1 -take a breath- 2,3 -take a breath- all other groups
(not a complaint.. got there on time.. For me boarding is such a minor issue, as both a silver and a gold I have always been able to stow my carry on... Inflight is so much more important)
Jan 11, 2013, 4:53 pm
#1002
Join Date: Jun 2002
Location: SFO/JFK/MGA
Programs: UA 1P MM, AA-PP, AS, DL, HH G, SPG Gold, TA nada
Posts: 2,043
What I also now find interesting is the number of first time posters in this thread. It isn't just us over-entitled FT old timers.
Jan 11, 2013, 4:54 pm
#1003
Join Date: Jan 2009
Location: IAD
Programs: UA 1K, Marriott Rewards - LTPP
Posts: 4,240
Jan 11, 2013, 4:55 pm
#1004
Join Date: Oct 2007
Programs: UA 1K 1MM / AA PP, Marriott Lifetime Gold
Posts: 949
Exactly. This change is really bringing them out of the woodwork... That speaks louder than us usual suspects to the ire UA has brought upon themselves so brilliantly.
Jan 11, 2013, 4:57 pm
#1005
Join Date: Jan 2009
Location: IAD
Programs: UA 1K, Marriott Rewards - LTPP
Posts: 4,240
and when they SEE the boarding process in action, after a couple weeks of transition, this will quickly fade.