Trusted Traveler Not Receiving PreCheck [merged threads]
Aug 4, 2013, 6:30 pm
#16
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,123
Maybe you should review the AA PreCheck thread and post there for advice.
http://www.flyertalk.com/forum/ameri...solidated.html
Our personal experience has been similar to your DH. All of my family (myself, the DW and our adult son) are virtually 100% on PreCheck.
I don't know if you should contact the CBP or the TSA.
Aug 4, 2013, 6:46 pm
#17
Join Date: May 2013
Programs: NEXUS/GE
Posts: 521
Aug 4, 2013, 8:34 pm
#19
Original Poster
Join Date: Feb 2008
Location: SAV,JAX
Programs: AA-LT Gold 1.2MM ,DL, Marriott LT TITANIUM; HH Gold, AMEX PLT
Posts: 495
Well, I decided to take another look and recheck everything. I must be dyslexic. I didn't notice it the first two times. Sure enough there was an extra digit in the Pass ID on my profile on AA. Guess that answers my question. Thanks again for all your advice. We will see if I get selected on my next flight.
Appreciate all the help.
Terri
Appreciate all the help.
Terri
Aug 5, 2013, 1:57 am
#20
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,123
Well, I decided to take another look and recheck everything. I must be dyslexic. I didn't notice it the first two times. Sure enough there was an extra digit in the Pass ID on my profile on AA. Guess that answers my question. Thanks again for all your advice. We will see if I get selected on my next flight.
Appreciate all the help.
Terri
Appreciate all the help.
Terri
Aug 7, 2013, 1:41 pm
#21
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Seattle
Programs: AA PLT 2MM+; Marriott PLT
Posts: 16,376
I had my GE interview yesterday and all went well. Very friendly agent at SEA.
I understood him to say that for international flights, the name on my ticket has to match exactly the name in my passport and on my GE profile. I have a ticket for Sept travel that was issued before I had GE. I called AA today to ask them to change the name on the ticket to match the GE profile. They told me that this was not necessary, since TSA uses the profile name only.
Is AA correct? It's very possible that I misunderstood the GE agent.
Thanks.
I understood him to say that for international flights, the name on my ticket has to match exactly the name in my passport and on my GE profile. I have a ticket for Sept travel that was issued before I had GE. I called AA today to ask them to change the name on the ticket to match the GE profile. They told me that this was not necessary, since TSA uses the profile name only.
Is AA correct? It's very possible that I misunderstood the GE agent.
Thanks.
Aug 7, 2013, 3:30 pm
#22
Join Date: May 2013
Programs: NEXUS/GE
Posts: 521
I had my GE interview yesterday and all went well. Very friendly agent at SEA.
I understood him to say that for international flights, the name on my ticket has to match exactly the name in my passport and on my GE profile. I have a ticket for Sept travel that was issued before I had GE. I called AA today to ask them to change the name on the ticket to match the GE profile. They told me that this was not necessary, since TSA uses the profile name only.
Is AA correct? It's very possible that I misunderstood the GE agent.
Thanks.
I understood him to say that for international flights, the name on my ticket has to match exactly the name in my passport and on my GE profile. I have a ticket for Sept travel that was issued before I had GE. I called AA today to ask them to change the name on the ticket to match the GE profile. They told me that this was not necessary, since TSA uses the profile name only.
Is AA correct? It's very possible that I misunderstood the GE agent.
Thanks.
Make sure to add your PASSID to any existing reservations.
Aug 7, 2013, 5:26 pm
#23
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Seattle
Programs: AA PLT 2MM+; Marriott PLT
Posts: 16,376
Aug 8, 2013, 2:35 am
#25
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,141
Nov 25, 2013, 9:35 am
#26
Join Date: Oct 2013
Posts: 4
Known Traveler Not Receiving PreCheck [merged threads]
Me and my wife are both US Permanent residents and my daughter is a US Citizen. We were approved for the global entry and received our cards as well. While traveling tomorrow, I noticed that only my daughter received TSA-Pre status from Delta on her boarding pass, but unfortunately, neither me or my wife got the same check mark on ours. I do have added our KTN numbers under Delta profile and it matches correctly with my name on the Delta site and my GE card.
I thought Global Entry approval would automatically get us enrolled into TSA Pre and allow us to use the benefits since TSA Pre allows Legal Permanent Residents to also apply (Posting link from the TSA Pre website below.).
Am I missing anything?
What are the eligibility requirements for TSA Pre✓™?
An individual must be a U.S. citizen or lawful permanent resident and cannot have been convicted of certain crimes.
List A – One document is acceptable from the following primary forms of identification:
Permanent Resident Card (I-551) often referred to as a “Green Card” – demonstrates LPR status
List B – Two documents are required from the following secondary forms of identification (with one being a government-issued photo ID and one demonstrating citizenship/immigration status):
Unexpired ID card issued by a State or outlying possession of the U.S. This must include a State or State agency seal or logo (such as a State University ID)
U.S. Social Security card
I thought Global Entry approval would automatically get us enrolled into TSA Pre and allow us to use the benefits since TSA Pre allows Legal Permanent Residents to also apply (Posting link from the TSA Pre website below.).
Am I missing anything?
What are the eligibility requirements for TSA Pre✓™?
An individual must be a U.S. citizen or lawful permanent resident and cannot have been convicted of certain crimes.
List A – One document is acceptable from the following primary forms of identification:
Permanent Resident Card (I-551) often referred to as a “Green Card” – demonstrates LPR status
List B – Two documents are required from the following secondary forms of identification (with one being a government-issued photo ID and one demonstrating citizenship/immigration status):
Unexpired ID card issued by a State or outlying possession of the U.S. This must include a State or State agency seal or logo (such as a State University ID)
U.S. Social Security card
Last edited by deep41305; Dec 18, 2013 at 10:00 pm
Nov 25, 2013, 10:01 am
#28
Join Date: Mar 2006
Location: ICN / 평택
Programs: AA, DL Gold, UA Gold, HHonors Gold
Posts: 8,714
From what the Customs guy told me in Denver, pre-check comes up on your boarding pass about 75% of the time, depending on the airline. It may just be that you didn't get selected. Also, make sure you update your status with the airlines.
Nov 25, 2013, 10:15 am
#30
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,856
It's also the case for United, so you have to change it on your profile if it isn't identical.
Lately, knock on wood, I've been getting PRE more than 75% of the time.
Lately, knock on wood, I've been getting PRE more than 75% of the time.