Last edit by: Zorak
Which countries are supported?
https://support.google.com/fi/answer...intl_countries
Note that in some locations Hangouts (and Gmail) are not available (e.g., China, Russia, Thailand, South Korea, Mexico, Argentina, and more: see link below for full list of excluded countries), so you will need a VPN to access them (or to make VOIP calls via Hangouts Dialer)
https://support.google.com/hangouts/answer/3205646
Exceptions:
Listed, but no/spotty service:
Not listed, *did* have service
1- Reboot phone
2- Toggle "airplane mode" on/off. Wait five seconds after toggling off (it resets phone modem).
3- Try manually connecting to each available network (rather than using the auto select feature).
4- Toggle down from 4g to 3g (removing the recommended 4g option) and then try manually connecting to each available network.
5- Toggle down from 3g to 2g and then try manually connecting to each available network.
https://support.google.com/fi/answer...intl_countries
Note that in some locations Hangouts (and Gmail) are not available (e.g., China, Russia, Thailand, South Korea, Mexico, Argentina, and more: see link below for full list of excluded countries), so you will need a VPN to access them (or to make VOIP calls via Hangouts Dialer)
https://support.google.com/hangouts/answer/3205646
Exceptions:
Listed, but no/spotty service:
- Ukraine (Aug 2018) - no service, all providers listed as "forbidden". Post #660
- Alaska (Jul 2018) -- had voice service, but inconsistent/spotty data (try forcing Sprint)
- Peru (Sep 2016) post 341, 360
- Grand Cayman Island (Jan 2018) post 547
Not listed, *did* have service
Belize (Jan 2018) post 547Belize now appears on the "supported" international list
1- Reboot phone
2- Toggle "airplane mode" on/off. Wait five seconds after toggling off (it resets phone modem).
3- Try manually connecting to each available network (rather than using the auto select feature).
4- Toggle down from 4g to 3g (removing the recommended 4g option) and then try manually connecting to each available network.
5- Toggle down from 3g to 2g and then try manually connecting to each available network.
Google Fi: Anyone care to post their experience?
#226
Join Date: Oct 2006
Location: SJC
Programs: UA 1K, AA ExecPlat
Posts: 820
That's what I've been trying to find out. Can I use Project Fi one month,
then suspend it the next month... then activate it again the next month?
I intend to use the Project Fi SIM in a non-Nexus phone.(most likely my
Galaxy Note 5 or S7) I was told on by Project Fi that the suspending
and reactivating of the Project Fi acct has to be done on a Nexus phone
only. Is this correct?
then suspend it the next month... then activate it again the next month?
I intend to use the Project Fi SIM in a non-Nexus phone.(most likely my
Galaxy Note 5 or S7) I was told on by Project Fi that the suspending
and reactivating of the Project Fi acct has to be done on a Nexus phone
only. Is this correct?
As for suspending (technically pausing in their terminology), you should be able to do it either from the Fi app on your nexus phone, or through the web interface. I see ways to do it from both, but have never tried, so cannot verify that it works.
#227
Join Date: May 2006
Location: YYZ
Posts: 731
That's what I've been trying to find out. Can I use Project Fi one month,
then suspend it the next month... then activate it again the next month?
I intend to use the Project Fi SIM in a non-Nexus phone.(most likely my
Galaxy Note 5 or S7) I was told on by Project Fi that the suspending
and reactivating of the Project Fi acct has to be done on a Nexus phone
only. Is this correct?
Thanks!
then suspend it the next month... then activate it again the next month?
I intend to use the Project Fi SIM in a non-Nexus phone.(most likely my
Galaxy Note 5 or S7) I was told on by Project Fi that the suspending
and reactivating of the Project Fi acct has to be done on a Nexus phone
only. Is this correct?
Thanks!
You can only suspend service for three months at a time, though I cannot seem to find a limit on total suspension during a year.
#228
Join Date: Jun 2011
Location: I 35 south bound, finally stopped
Programs: LT Plt, 4mm, *A GLD, burned out medical provider, executing our estate plan
Posts: 1,665
Data point. I signed up for Fi at 1 GB. I used less than 0.5 GB the first month and got a $5 rebate on my next bill. It is fantastic in Austin. Both Sprint and T mo have improved their antenna coverage in central Texas in the past year. Mucho travel in the next 2 months and will report back.
#229
Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,966
I'm a loyal T-Mo Fan but I have to say that this month's unthrottled connections in Europe spoiled me and got me thinking about Project Fi. I picked up an unlocked Nexus 6P from Amazon during their "Prime Day" deal and figured I'd give it a try.
I activated today with a new number as I'm not sure I want to port off my iPhone/Tmo Unlimited plan. I'll probably spend the next month or so playing with both simultaneously.
From what I understand, FI is much less aggressive with switching to Wifi calling... to the point where a single bar of Cellular service will be preferred for calling over wifi. I'm not sure I like this behavior as I've been spoiled by T-Mo. With T-Mo if you are on wifi, wifi calling kicks in. This brings me to my concern:
If I'm traveling internationally and am on Hotel Wifi... will the Phone still default to cellular for making calls back to the US? Or will it default to wifi when roaming? I guess I could use the Hangouts Dialer to force wifi use, but I like the no stress single dialer approach I'm used to from T-Mo.
I activated today with a new number as I'm not sure I want to port off my iPhone/Tmo Unlimited plan. I'll probably spend the next month or so playing with both simultaneously.
From what I understand, FI is much less aggressive with switching to Wifi calling... to the point where a single bar of Cellular service will be preferred for calling over wifi. I'm not sure I like this behavior as I've been spoiled by T-Mo. With T-Mo if you are on wifi, wifi calling kicks in. This brings me to my concern:
If I'm traveling internationally and am on Hotel Wifi... will the Phone still default to cellular for making calls back to the US? Or will it default to wifi when roaming? I guess I could use the Hangouts Dialer to force wifi use, but I like the no stress single dialer approach I'm used to from T-Mo.
#230
Join Date: Nov 2006
Location: Detroit; Formerly Dubai
Posts: 3,652
First Crack in the Nexus Only Wall -- Non-Nexus LG Approved for Fi
Don't know much, but here is the story:
http://www.theverge.com/circuitbreaker/2016/8/1/12339826/lg-v20-announced-release-date-android-nougatp
http://www.theverge.com/circuitbreaker/2016/8/1/12339826/lg-v20-announced-release-date-android-nougatp
#231
Join Date: Dec 2010
Location: DEL
Posts: 1,056
If I'm traveling internationally and am on Hotel Wifi... will the Phone still default to cellular for making calls back to the US? Or will it default to wifi when roaming? I guess I could use the Hangouts Dialer to force wifi use, but I like the no stress single dialer approach I'm used to from T-Mo.
#232
Join Date: Nov 2006
Location: Detroit; Formerly Dubai
Posts: 3,652
On my Nexus 6, choose the phone app (not settings or a third party dialer), tap the three dots to the far right of the search bar, now go >calls, >wi-fi calling, and make sure the option "wi-fi calling -- use wifi for calls when my connection is strong enough."
To get more aggressive, go into developer mode from your settings app, select: General > About phone. Then scroll and select Software information > Build number. Now rapidly tap on 'Build Number' five times and you will see the message 'You are now a developer!' Now go back to settings, go into the previously hidden developer menu. There is an option to do the opposite called "Aggressive Wi-Fi to Cellular handover". It says: "when enabled, Wi-Fi will be more aggressive in handing over the data connection to Cellular, when Wi-Fi signal is low." I'd give this a try.
There is an app called "Llama Locations" in the Playstore which can also ring fence your hotel and turn off cellular in a given location.
https://play.google.com/store/apps/details?id=com.kebab.Llama&hl=en
Additionally, you can use hangouts for personal calls (ones where a little bit of imperfection isn't a deal-breaker ) and put the call out out over LTE for less in many countries. Be sure to find an echo test number to test your connection before doing this too much.
To get more aggressive, go into developer mode from your settings app, select: General > About phone. Then scroll and select Software information > Build number. Now rapidly tap on 'Build Number' five times and you will see the message 'You are now a developer!' Now go back to settings, go into the previously hidden developer menu. There is an option to do the opposite called "Aggressive Wi-Fi to Cellular handover". It says: "when enabled, Wi-Fi will be more aggressive in handing over the data connection to Cellular, when Wi-Fi signal is low." I'd give this a try.
There is an app called "Llama Locations" in the Playstore which can also ring fence your hotel and turn off cellular in a given location.
https://play.google.com/store/apps/details?id=com.kebab.Llama&hl=en
Additionally, you can use hangouts for personal calls (ones where a little bit of imperfection isn't a deal-breaker ) and put the call out out over LTE for less in many countries. Be sure to find an echo test number to test your connection before doing this too much.
#233
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
There is an app called "Llama Locations" in the Playstore which can also ring fence your hotel and turn off cellular in a given location.
https://play.google.com/store/apps/d...ab.Llama&hl=en
https://play.google.com/store/apps/d...ab.Llama&hl=en
#235
Join Date: Jul 2015
Posts: 380
I paused my service a few days ago online and it appears I can resume it there as well. My Fi SIM has not been in a Nexus-approved phone ever since it was activated.
You can only suspend service for three months at a time, though I cannot seem to find a limit on total suspension during a year.
You can only suspend service for three months at a time, though I cannot seem to find a limit on total suspension during a year.
So the "official" word is that the account can be suspended for 3 months.
At the end of the 3 months, it will automatically become active again.
The $20 months fee will be charged and not refunded, but the $10 1gb
will be refunded, if the customer suspends the account again.
Basically, it is possible to suspend the account 4 times each year. At
each automatically resumption, it costs $20. So that's $80 for a whole
year. (less if the customer only plans to use the Project Fi one month
ouf of the year... for example, only during international travel).
Oh, the rep also told me that I can use whatever GSM phone that I want.
#236
FlyerTalk Evangelist
Join Date: Jun 2002
Location: n.y.c.
Posts: 13,988
#237
Join Date: Nov 2006
Location: Bahamas
Programs: AA Plat
Posts: 958
There is a google fi forum which is helpful. I like my 5x but the battery is too small. I have had good luck in my travels. They also have a facebook page. It has been a bit of a learning experience but I am pretty happy with Fi.
Great customer service as well.
Great customer service as well.
#238
Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,966
#239
Join Date: Jul 2015
Posts: 380
what kind of battery do you usually after the 5X is fully charged?
thanks!
#240
Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,966
I can't speak to the battery in the 5x, but I've had the 6P on Fi for a week and it is comparable to my iPhone 6sPlus on T-Mo.
That said, battery when traveling is less important for me since I disovered the RavPower portable powerbank with USB-C. The Nexus charges SUPER fast off that badboy, so I'm not really worried about running out of juice.
That said, battery when traveling is less important for me since I disovered the RavPower portable powerbank with USB-C. The Nexus charges SUPER fast off that badboy, so I'm not really worried about running out of juice.