Jun 22, 2013, 10:42 am
Last edit by: ChrisFlyer66
There is a new thread for 2017: http://www.flyertalk.com/forum/manufactured-spending/1819569-pin-available-now-visa-mc-prepaid-debit-cards-2017-a.html
Federal Reserve interpretation of Dodd-Frank financial reform regulations has resulted in Visa/MC gift cards getting PINs as of April 1, 2013.
Setting PINS
At Walmat, many MCs default to credit(and fail) and require pressing a button to change the payment type to debit. Here are the workarounds:
Old POS systems (monochrome black on green terminals and replacement color terminals):
1a. Screen shows "Insert or Swipe Card Quickly" with "Espanol" button in lower right (note if your screen blinks)
1b. Swipe card
1c. Screen shows "Waiting for cashier..." with with working animation in lower center and "Cancel" button in lower right
2. Press "Cancel" on the screen or red button on pad (if your screen blinks, do not hit button until after blink)
3. Press "ATM/DEBIT" from upper left
4. Press "No Cash Back"
5a. Enter PIN
5b. Screen shows "Waiting for cashier..."
6. Cashier hits blue (not green) Debit button on their side.
New POS systems (color terminal):
1. Swipe GC
2. Press "Change Payment" on screen (Yellow button on pad should also work, but screen works better for some. Timing is critical.)
3. Press "DEBIT"
4. Press "No Cash Back"
5. Enter PIN - Screen showing another 'Waiting for cashier...'.
6. Ask Cashier to hit blue color Debit button on the screen
When splitting transactions among multiple cards at a Walmart register, make sure to have the cashier hit the debit button on their physical keypad. If they hit the debit button on the touchscreen, it will not work. If your transaction got declined, try having the cashier hit 'Debit' using the physical keypad on the right of the screen.
As of 6/19/2014, Walmart rejects Debit attempts above $49.99 on all cards issued by InComm/ITC Financial Services, namely all Vanilla VISA and OneVanilla. There is no workaround.
Error Messages
DEBIT NOT AVAILABLE
Not enough funds available to cover whatever amount was typed in, or most likely NOT typed in.
DEBIT NOT APPROVED
Received when the card's monthly load limit had been reached.
HOST TIMEOUT
Connection problems. The GC may be drained but the transaction should reverse itself, and funds will become available again.
Federal Reserve interpretation of Dodd-Frank financial reform regulations has resulted in Visa/MC gift cards getting PINs as of April 1, 2013.
Setting PINS
- MetaBank VISA or Sunrise VISA -use the last four digits of the card number (or to set personal PIN call 888-524-1283)
- US Bank VISA and Mastercard - Newer cards come with a PIN printed on cardstock inside the package. To set/reset PIN, call 866-952-5653. One person reports: VISA that has pre-set PIN locks PIN on first use if not previously reset; always call to set PIN before use. If you forget to reset the pin and you can't unload the funds to your BB, call the toll free # and ask rep. to "reset" the card and they will do some magic and you should then be able to unload the funds at WM.
- Vanilla VISA and OneVanilla(not MyVanilla, etc) - selection of 4 digits on the first transaction becomes the PIN
At Walmat, many MCs default to credit(and fail) and require pressing a button to change the payment type to debit. Here are the workarounds:
Old POS systems (monochrome black on green terminals and replacement color terminals):
1a. Screen shows "Insert or Swipe Card Quickly" with "Espanol" button in lower right (note if your screen blinks)
1b. Swipe card
1c. Screen shows "Waiting for cashier..." with with working animation in lower center and "Cancel" button in lower right
2. Press "Cancel" on the screen or red button on pad (if your screen blinks, do not hit button until after blink)
3. Press "ATM/DEBIT" from upper left
4. Press "No Cash Back"
5a. Enter PIN
5b. Screen shows "Waiting for cashier..."
6. Cashier hits blue (not green) Debit button on their side.
New POS systems (color terminal):
1. Swipe GC
2. Press "Change Payment" on screen (Yellow button on pad should also work, but screen works better for some. Timing is critical.)
3. Press "DEBIT"
4. Press "No Cash Back"
5. Enter PIN - Screen showing another 'Waiting for cashier...'.
6. Ask Cashier to hit blue color Debit button on the screen
When splitting transactions among multiple cards at a Walmart register, make sure to have the cashier hit the debit button on their physical keypad. If they hit the debit button on the touchscreen, it will not work. If your transaction got declined, try having the cashier hit 'Debit' using the physical keypad on the right of the screen.
As of 6/19/2014, Walmart rejects Debit attempts above $49.99 on all cards issued by InComm/ITC Financial Services, namely all Vanilla VISA and OneVanilla. There is no workaround.
Error Messages
DEBIT NOT AVAILABLE
Not enough funds available to cover whatever amount was typed in, or most likely NOT typed in.
DEBIT NOT APPROVED
Received when the card's monthly load limit had been reached.
HOST TIMEOUT
Connection problems. The GC may be drained but the transaction should reverse itself, and funds will become available again.
PIN available now for Visa/MC prepaid debit cards(2013-2016).
Oct 5, 2015, 12:20 pm
#4246
Original Poster
Join Date: Dec 2010
Posts: 1,516
update: After waiting for 7 days for transaction to reverse on my AAA VGC (after 'host timeout' error), I called meta and was told that I have to go to WM and talked to them, since according to meta, WM took the money. Now, the fun part starts...
Did anybody else already go to WM and resolve such issue?
Did anybody else already go to WM and resolve such issue?
Oct 5, 2015, 12:29 pm
#4247
Join Date: Jul 2014
Posts: 3,688
update: After waiting for 7 days for transaction to reverse on my AAA VGC (after 'host timeout' error), I called meta and was told that I have to go to WM and talked to them, since according to meta, WM took the money. Now, the fun part starts...
Did anybody else already go to WM and resolve such issue?
Did anybody else already go to WM and resolve such issue?
Oct 5, 2015, 1:35 pm
#4248
Original Poster
Join Date: Dec 2010
Posts: 1,516
as long as you have a receipt, ask to see cash department for your refund. I don't think you'll have a hard time dealing with them (except if the personnel is having a bad hair day or just grumpy by nature). If you have no receipt, maybe giving the date/approx time of transaction will suffice for them to trace the transaction. Good luck!
Oct 5, 2015, 1:53 pm
#4249
Join Date: Dec 2001
Location: SEA
Programs: DL-PM
Posts: 170
update: After waiting for 7 days for transaction to reverse on my AAA VGC (after 'host timeout' error), I called meta and was told that I have to go to WM and talked to them, since according to meta, WM took the money. Now, the fun part starts...
Did anybody else already go to WM and resolve such issue?
Did anybody else already go to WM and resolve such issue?
Oct 5, 2015, 5:23 pm
#4254
Join Date: Feb 2003
Location: Khyber Pakhtunkhwa
Posts: 1,929
If fully and completely posted, it actually makes things easier for Walmart.
The lady at Walmart investigates that specific day/drawer/division and will find that they were "over" $500/$1000/$whatever on that day. And the electronic records will show them the history.
The lady at Walmart investigates that specific day/drawer/division and will find that they were "over" $500/$1000/$whatever on that day. And the electronic records will show them the history.
Oct 5, 2015, 6:03 pm
#4255
Join Date: Aug 2015
Location: Bay Area, CA
Programs: AS MVP GOLD, HH Diamond, Hyatt Globalist, Marriott Plat
Posts: 47
Moved to proper thread
Last edited by Kudu19; Oct 6, 2015 at 8:46 am Reason: Moving to proper thread
Oct 6, 2015, 12:04 pm
#4257
Join Date: Feb 2003
Location: Khyber Pakhtunkhwa
Posts: 1,929
Hmm, that is a bit weird.
Are you certain the charge actually POSTED with MetaBank ? sometimes reps just see an authorization and tell you "Walmart has the money, go talk to them" to get you off the phone.
Are you certain the charge actually POSTED with MetaBank ? sometimes reps just see an authorization and tell you "Walmart has the money, go talk to them" to get you off the phone.
Oct 6, 2015, 4:56 pm
#4258
Original Poster
Join Date: Dec 2010
Posts: 1,516
everything is possible, but reps sounded very knowledgeable. She even said if WM will create some problems, she advised to call them from WM and they will clarify things.
Oct 7, 2015, 2:33 pm
#4259
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
I don't use Metabank that often so my mind is foggy. Can you look at the transaction data online? If so, you can see if something is posted vs if it is pending. Pending things tend to fall off in 8-9 days. Posted would not. However, I agree with other suggestions here. The accounting dept can easily determine if a cash register is over by $XXX.
Oct 7, 2015, 5:33 pm
#4260
Join Date: Sep 2014
Posts: 1,837
how soon can I call incomm?
I purchased 3 VGCs from RA and it looks like 1 didn't activate correctly.
I checked the balance on the website and it says the info I entered isn't correct. I still have the container that has that matches the last 4 of the card and the last 4 of the container matches the last 4 on the receipt.
I purchased 3 VGCs from RA and it looks like 1 didn't activate correctly.
I checked the balance on the website and it says the info I entered isn't correct. I still have the container that has that matches the last 4 of the card and the last 4 of the container matches the last 4 on the receipt.