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Old Jul 29, 2013, 5:44 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: supine
Do I have entitlement to access the First Class Terminal (FCT) in FRA?
- Yes, if you are departing from FRA on a flight operated by LH/LX/OS, and at least one of the following is true:
  • The class of service on your departing flight from FRA is F.
  • You have arrived on a confirmed F segment on LH or LX metal, on the same day, even if the ticket of that F segment is different from the ticket of the segment from FRA.
  • You will be departing on a confirmed F segment on LH or LX metal, on the same day from a connecting station, and the ticket of that F segment is the same ticket as the segment from FRA. Separate tickets means you are not entitled to FCT access.
  • You hold HON status.
  • You are invited as a guest by someone who meets the above criteria, and you meet the requirements of a guest as discussed later in this FAQ.


But the LH website contradicts the above:"Access to the First Class Terminal at Frankfurt Airport is only possible with a confirmed same-day departing First Class flight on Lufthansa or SWISS. HON Circle Members may access the First Class Terminal with a same-day departing flight on Lufthansa, SWISS or Austrian Airlines. Access to the First Class Terminal is not permitted for arriving passengers."

- The above has been on the web site for some time, and does not appear to be the actual policy, as many here attest from personal experience.

What are the opening times of the FCT?
- 0530 to 2200 daily

Where is it located?
- About 200 metres to the west of Terminal 1

If arriving in FRA on a LH operated flight in F, will I get a car transfer from the arriving flight?
- Ordinarily, no. However, if you hold HON status, you're arriving / departing from an apron position and your onward flight is operated by LH / LX / OS, LH aims to send a car to meet you from your arriving aircraft. See for more info. NB If you do get the car service on arrival, you will be driven to the main arrivals area and not the FCT, as this does not offer immigration and customs facilities for inbound passengers.

How do I get to the FCT in FRA?
- The First Class Terminal at Frankfurt is located close to Terminal 1. You can reach it by car via the access road to Terminal 1: the entrance to the First Class Terminal is off this road, approximately 200 metres before you get to Terminal 1. When arriving on public transport, the First Class Terminal is only a few minutes walk from Terminal 1.

Locations of Lufthansa lounges at Frankfurt Airport

The FCT is a departure terminal/lounge and is not meant for transfer pax. Transfer pax can use the FCLs located in the main terminal building which offer the same amenities as the FCT. There is no transfer or shuttle to the FCT. You can walk to the FCT, though.

If on departure level take the escalator down to arrival, walk out of the terminal and turn left. You will pass the bus shuttles to the airport hotels and taxis. Cross the street - whilst waking under the access road above to departures - you will see taxi divers' coffee shop to the right - and more taxis parked to your left. You will see the First Class Terminal across the street. Cross the street in front of the coffee shop, turn right and the First Class Terminal is on your left. Go through the automatic doors and take the elevator to the main reception area.

Pictorial guide may be found here.

If the FCT is not meant to be a transfer lounge then why do some people use it as such?
- Aside from the experience, there are practical reasons for you to consider using the FCT for a connection:
  • If you have a long layover, the FCT will be less crowded than the FCL B (but more crowded than the even newer FCL A by A13).
  • If your connection requires clearing passport controls, it is faster to do it at the FCT where you will surrender your passport upon admittance and get it back moments before you are driven to your plane. Presumably if immigration has questions they will deal with it while you are lounging in the FCT versus waiting until you depart for your plane. Note that permanent residents of the USA who are heading back to the USA from FRA or a connecting airport should also surrender their green card, but gently but firmly request it be returned quickly. The German immigration people don't need your green card, and LH only needs it to enter into the passenger record, so there is no reason why your personal assistant cannot return it to you soon after.
  • You do not have to waste time walking from the FCL to a gate position that is potentially more distant from the lounge than your arriving gate, or worse yet, is actually a bus to a plane parked at an apron position in the middle of the tarmac. You will leave the FCT after boarding starts and a driver will take you to the plane wherever it is.
  • If your plane is parked at a jetway, you will be whisked to the front of the line of pax boarding in the jetway, saving even more time.
  • If your connection requires going through security, you are guaranteed to have a much faster and gentler screening at the FCT than going through security in the main terminals, and if you are carrying valuables, the FCT checkpoint eliminates all angst about theft or forgetting them.


How many guests am I permitted in the FCT?
- One, assuming a lower cabin class and that they will be travelling on the same flight as you. If they also are confirmed to travel in F, they too will be entitled to a guest, meeting the same criteria
- Anyone with a confirmed segment in F is also entitled to bring in their spouse/partner and/or children, provided they are departing on the same flight, irrespective of the cabin class they are travelling in

Im arriving on LH/LX/OS C and departing TG/SQ/etc. F, do I get in to the F terminal?
- No, but you will have access LH Senator (Star Alliance Gold) Lounges which are designated as First Class Lounges for Star Alliance carriers.

I'm arriving on TG/SQ/etc. F and departing on LH, Swiss, Austrian C do I get in to the FCT?
- Not unless you hold HON status, otherwise you will have access LH Business Lounges unlesss you hold Star Alliance Gold status and access to LH Senator (Star Alliance Gold) Lounges. Certain airlines (e.g. SQ) have arrangements for arriving F passengers to access LH Senator Lounges regardless of their status.

Im arriving on any carrier in any cabin class and departing same day on LH/LX F do I get in to the FCT?
- Yes.

I'm arriving on LH / LX F and departing same day on another carrier in any cabin class, will I have access to the FCT?
- Yes, if your onward flight is operated by LH, Swiss or Austrian Airlines Group. Otherwise, you will only have access to the LH First Class Lounges or (if eligible) the lounge of the airline operating your onward flight.

What is the minimum connect time between flights in order to use the FCT?
- 90 mins is recommended, however some have observed that 60 mins is acceptable, while others still have got away with just 20 mins. Bear in mind, if in transit, that you will need to factor in the time between arrival and departure

Do I need to tip the staff in the FCT?
- According to LH policy, FCT staff are not allowed to accept gratuities.

What's the food like in the FCT?
- Well above the standard of anything you might expect from any airline in the air, a cut above lounge food of any other airline and equivalent to a smart restaurant in any major city

VAT Refund
- Yes, but there is a $75 trip fee and CC refund only.

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Old Jul 29, 2016, 11:46 pm
  #3601  
 
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Originally Posted by San Gottardo
Bummer. Arrival changed to C13! Arriving from US, so I should in theory be able to connect without security controls, but I find the setup in C confusing so I hope I won't pick the wrong way and land somewhere that I'll need to go through security after all.

Distance-wise it's the same to walk/train to FCL A or to the FCT, don't care, it's just security I want to avoid
FCT security is a breeze (and an experience) so who cares if you go landslide and enter the FCT?
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Old Jul 30, 2016, 3:59 am
  #3602  
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Originally Posted by San Gottardo
My gates have moved from arrival at Z52 and departure from Z50 (I assume a bus gate). No need to go to FCT, FCL A will be just what I need.
Originally Posted by San Gottardo
You're right, it is A50, I mis-typed. I also expect that to be a bus gate as the 50+ gates are the stands used for Lufthansa heavies.

Trouble is that now the arrival is planned to be B28.
Originally Posted by San Gottardo
Bummer. Arrival changed to C13! Arriving from US, so I should in theory be able to connect without security controls, but I find the setup in C confusing so I hope I won't pick the wrong way and land somewhere that I'll need to go through security after all.
This is one of the most annoying things about LH at FRA. The arrival gate is determined by the aircraft's next destination and could change during the flight.

As far as I know there is no way to avoid security if arriving in C and connecting from A. In addition LH does not provide any First Class arrival service at their main hub airport.
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Old Jul 30, 2016, 6:37 am
  #3603  
 
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Originally Posted by NewbieRunner
This is one of the most annoying things about LH at FRA. The arrival gate is determined by the aircraft's next destination and could change during the flight.

As far as I know there is no way to avoid security if arriving in C and connecting from A. In addition LH does not provide any First Class arrival service at their main hub airport.
Unfortunately you are right. Experienced it this morning. But I was curious and there were long queues at immigration in C, so I took the train to the A/Z concourse - where I then had to go through security. Luckily there was only one person in front of me, so not a big deal. But I'll know for next time, and will go to the FCT. I like it less as a place compared to FCL A but it certainly beats the possibility of having to stand in line at security and immigration at the transfer centre in A/Z.

Originally Posted by weezl
FCT security is a breeze (and an experience) so who cares if you go landslide and enter the FCT?
Maybe I am a party pooper but I find all this hype about the FCT and it being "an experience" where many people even take extra time just to stay there longer a mystery. Relative to a normal airport experience it is of course a zillion times better and I am happy to use it every time I start my trip in Frankfurt. And I am happy to do the extra walking when that will allow me to avoid long lines at security in the terminal.

But other than that? The lounge is an "experience", and even security is "an experience"? Maybe I misunderstand the term experience, to me it sounds as if The lounge itself would be worth a detour or extra time, which personally I don't find. In the end it is an airport lounge with a design that could also be the lobby of a good hotel, the food is good but it's not as if it was a culinary experience, it has nice amenities but an airport shower is still an airport shower. And it is somewhat claustrophobic, with a view on the back of other ugly buildings (from the FCL one can at least see outside).

As a way to go through an airport it is absolutely fantastic and I am happy that I have the possibility to use it. But to change my travel plans (change routing, plan for longer connecting time) as some people do just to go to the FCT or to take more time to "experience" it or to walk longer just to get there instead of a more convenient FCL - thankfully I can get better food and nice interior design at home and in other places.
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Old Jul 30, 2016, 7:02 am
  #3604  
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Originally Posted by San Gottardo
As a way to go through an airport it is absolutely fantastic and I am happy that I have the possibility to use it. But to change my travel plans (change routing, plan for longer connecting time) as some people do just to go to the FCT or to take more time to "experience" it or to walk longer just to get there instead of a more convenient FCL - thankfully I can get better food and nice interior design at home and in other places.
Huh? My head is spinning. You hate the FCT and then you love the FCT. So which one is it? I find it a little odd that you berate those that might want to spend an hour more in the FCT yet you've apparently wasted more time than that worrying about how best to make your FRA connection.

Sure, most of us get better food and nice interior design at home, but you are transiting an airport and making a connection, for eff-sake. Except for the amazing Air France CDG experience where you are coddled during a connection and you get Alain Ducasse meals in the FCL, the FCT experience about as good as it gets in Europe.
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Old Jul 30, 2016, 7:56 am
  #3605  
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I find the drive to the lounge when I arrive from AMS for an F connection to be some added value. But I agree that in the end it's still a lounge, although a good one.

And sometimes the extra time spend there is nice when I'm off for a holiday and don't care to leave a few hours early and then have lunch in the FCT before the flight. But since food in F is also not that bad, no real need to spend much time in the lounge...
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Old Jul 30, 2016, 4:17 pm
  #3606  
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Originally Posted by San Gottardo



Maybe I am a party pooper but I find all this hype about the FCT and it being "an experience" where many people even take extra time just to stay there longer a mystery. Relative to a normal airport experience it is of course a zillion times better and I am happy to use it every time I start my trip in Frankfurt. And I am happy to do the extra walking when that will allow me to avoid long lines at security in the terminal.

But other than that? The lounge is an "experience", and even security is "an experience"? Maybe I misunderstand the term experience, to me it sounds as if The lounge itself would be worth a detour or extra time, which personally I don't find. ...
I think you are being disingenuous. For many, first-class travel is a rare treat, an occasional highlight in a year of humdrum travel. Others might only experience uber-premium travel as a component of a special trip: an anniversary or honeymoon.

Under those circumstances it's hardly surprising that passengers are determined to savour the trappings that go with the first-class experience. And the FCL's uniqueness puts it firmly at the top of the those trappings.

It seems just a tad graceless for one over-familiar with luxury travel to deprecate the aspirations and enthusiasms of less fortunate travellers.
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Old Jul 30, 2016, 4:21 pm
  #3607  
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Originally Posted by IAN-UK
I think you are being disingenuous. For many, first-class travel is a rare treat, an occasional highlight in a year of humdrum travel. Others might only experience uber-premium travel as a component of a special trip: an anniversary or honeymoon.

Under those circumstances it's hardly surprising that passengers are determined to savour the trappings that go with the first-class experience. And the FCL's uniqueness puts it firmly at the top of the those trappings.

It seems just a tad graceless for one over-familiar with luxury travel to deprecate the aspirations and enthusiasms of less fortunate travellers.
Judging by the listed programs and his other posts, I get the impression that the poster is based in France. You wouldn't expect such a poster to give a German airline too much credit, would you?
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Old Jul 30, 2016, 5:01 pm
  #3608  
 
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Originally Posted by SFO777
...odd that you berate those that might want to spend an hour more in the FCT yet you've apparently wasted more time than that worrying about how best to make your FRA connection.


He would do everything to avoid extra security, but wouldn't walk 5 minutes
to have the most "human" security available... Some deep logic involved here.
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Old Jul 30, 2016, 5:24 pm
  #3609  
 
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Originally Posted by SFO777
Huh? My head is spinning. You hate the FCT and then you love the FCT. So which one is it?
Apologies if I haven't been clear. Let me make another attemp to express the distinction.

  • For an airport lounge and a way to pass through an airport, as an alternative to using overcrowded terminals it is absolutely top notch and I appreciate being able to use it.
  • Compared to the FCLs in A and B and compared to other ways I could spend my time I fail to see what is so special about the FCT that it merits a longer walk or spending more time at the airport.

I also add that this is my personal preference and not a value judgement on those that think otherwise.

Originally Posted by SFO777
Sure, most of us get better food and nice interior design at home, but you are transiting an airport and making a connection, for eff-sake. Except for the amazing Air France CDG experience where you are coddled during a connection and you get Alain Ducasse meals in the FCL, the FCT experience about as good as it gets in Europe.
I never said it was not good (quite the opposite - see also above). I just said that I failed to see what is so special about it to systematically dismiss the FCLs in A and B, to possibly walk longer just to be in the FCT instead of the FCLs, or what would warrant why I should possibly abandon another activity I could spend my time on just to maximise my time in the FCT (see also above, my second point). Not sure what it was in my post that made you go off in the direction that you went. But again, apologies if I have expressed myself in an ambiguous way.

Originally Posted by IAN-UK
I think you are being disingenuous. For many, first-class travel is a rare treat, an occasional highlight in a year of humdrum travel. Others might only experience uber-premium travel as a component of a special trip: an anniversary or honeymoon.

Under those circumstances it's hardly surprising that passengers are determined to savour the trappings that go with the first-class experience. And the FCL's uniqueness puts it firmly at the top of the those trappings.

It seems just a tad graceless for one over-familiar with luxury travel to deprecate the aspirations and enthusiasms of less fortunate travellers.
That is a very fair comment. However, as I said,
  1. these are personal preferences, and obviously they are influenced by having been fortunate enough to have been through the FCT and FCLs many times, so I am fully aware that others who go there for the first time and for whom the trip is an event and "an experience" feel more elevated about it. I accept that and don't judge that. But I hope that I have the freedom to feel differently.
  2. my statement that I fail to see what is so extraordinary about it beyond being the most pleasant way to pass through an airport related to more than just the element of wanting to spend more time there. I also reacted to the systematic dismissal of the FCLs, which to me sounded as if the FCT was so far superior. For me it is not that far superior, the FCLs also are great, and for me they are absolutely good enough to not justify a sometimes longer walk to the FCT (depending on from where to where I need to go in FRA)

Originally Posted by UA1K_no_more
Judging by the listed programs and his other posts, I get the impression that the poster is based in France. You wouldn't expect such a poster to give a German airline too much credit, would you?
Oh my, do we need to descend to levels of airline xenophobia or national clichs? My post didn't say anything about the lounge being good or bad, so there is no question about giving credit to anyone. Second, your impression is wrong - I don't blame you for not knowing, but when one doesn't know it's somewhat courageous to go to the national fingerpointing territory.

Originally Posted by Big_Foot


He would do everything to avoid extra security, but wouldn't walk 5 minutes
to have the most "human" security available... Some deep logic involved here.
The logic obviously goes beyond that one aspect. But my question on the forum related to how certain transfer scenarios were handled from FCL A and FCL B, which is where I put the question marks. And I did get some very helpful hints.

Apologies if I didn't post my entire "algorithm", which involves -amongst others - things like where I spend least time in security or can even avoid it (ceteris paribus, no security is better than FCT, FCT is better than in-terminal security), how much walking is involved (ceteris paribus, for connections between Z/A and Z/A I see no point going to the FCT when the FCL is so close. But I would go to the FCT for instance when transferring from C to A), how long lines are at immigration, as well as other points. Again, I had a question about functioning of the FCLs in A and B, not about the entire logic.

------------

Thank you again for all the information regarding the various walk/limo scenarios for FCL A and FCL B. Very much appreciated.

Last edited by San Gottardo; Jul 30, 2016 at 5:34 pm
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Old Jul 30, 2016, 5:51 pm
  #3610  
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Oh, lack of humor; must be German.
(You may want to lighten up a bit and look into how the "" is used. @:-))
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Old Jul 31, 2016, 2:46 am
  #3611  
 
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A car transfer from/to airplane is the biggest advantage of FCT. Security screening there beats by time any other line in terminal and the passport control is in FCT if needed. About spending the time there, I am sure every person has his/her own reasons. My last time there was 1:30, next could be around 5:30 if I will not rent a Porsche for 3 hrs.
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Old Jul 31, 2016, 12:19 pm
  #3612  
 
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Originally Posted by UA1K_no_more
Oh, lack of humor; must be German.
(You may want to lighten up a bit and look into how the "" is used. @:-))
Don't worry, I didn't feel offended at all, as your "joke" missed the target since I am not a "French who doesn't give credit to Germans". I just found the post a cloddish attempt at poking fun at national characteristics (nothing wrong with that), when you didn't know what nationality was involved.

It's a bit as if I tried to poke fun of you as a Ukrainian because I see you have "UA" in your username. Smiley or not, it would just be silly.

If from my handle you had made a remark like "From his handle I guess he prefers railway company lounges to the FCT" that might have been a (lame) joke, but at least "the mechanics" would have worked (difficult to explain wit to someone whose level of humour centres around national stereotypes). And again I would not have feel offended, especially with the smiley that you added.

BTW, German wrong as well. Keep on guessing if you like

Originally Posted by Jaenks
A car transfer from/to airplane is the biggest advantage of FCT. Security screening there beats by time any other line in terminal and the passport control is in FCT if needed. About spending the time there, I am sure every person has his/her own reasons. My last time there was 1:30, next could be around 5:30 if I will not rent a Porsche for 3 hrs.
Hopefully there will be Olympic 2016 duck.Already starting to think that the LH duck is a status symbol
Fully agree. Limo transfer is great when it means avoiding taking the bus.

But let me ask it this way: when arriving in FRA and connecting to somewhere else, you never get dropped off at the FCT, only at the terminal building. So if you get picked up by limo from your apron posiiton of the incoming flight and dropped at transfer A, your connecting flight leaves from A28, will you walk all the way over to the FCT when you could easily go to the FCL in A, from where it would only be a short walk to A28 or in case this is a bus gate, you'd get a limo transfer? You may, I wouldn't, that's all I was saying. The bit of walking form the lounge to the gate does not justify the even longer walk and the security control - as relatively unobtrusive it may be - at the FCT.

Also: even though the FCT is a greater place to wait for a plane than the general departures hall of the airport or even the SEN lounges when connecting between two flights, would you take an earlier feeder flight to FRA only to spend more time in the FCT? All I was saying that I wouldn't. The FCT and the FCL are the least unpleasant way of something that I would like to minimize as much as possible, which is time spent at the airport waiting for a plane. For the time that I cannot avoid it, rather spend it in the FCL/FCT (either of which, depending on situation).

Or put differently: I can understand and share the feeling of relief when one can use the FCL/FCT relative to other places to wait for a plane. I can understand but personally do not share the hype of the FCT as a stand-alone experience which merits longer-than-necessary walks or longer-than-necessary time spent at the airport-

Last edited by San Gottardo; Jul 31, 2016 at 12:31 pm
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Old Jul 31, 2016, 12:24 pm
  #3613  
 
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Originally Posted by San Gottardo
...BTW, German wrong as well. Keep on guessing if you like
Italian or Swiss.
(based on your handle.)
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Old Jul 31, 2016, 4:30 pm
  #3614  
 
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Originally Posted by 110pgl
Italian or Swiss.
(based on your handle.)
Hehe, why not?

The Italian would explain why some readers' heads spin, the Swiss why I have no sense of humour?

Or maybe a Brit expatriated in Switzerland and hence the SBB and Eurostar cards?

Or a French working in banking in Germany since he often departs FRA as origin and apparently goes to London quite a bit from Paris on the Eurostar?

Or an American who transfers in FRA often from the US as indicated in the post because that gives him one-stop security, just as in Zurich, where he then transfers on to the train to Italy (over the Gottardo)?

My head is spinning, too, now

Whatever, this forum has been helpful in giving me the information that I needed, which I highly appreciate. ^ Let's leave it at that.
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Old Jul 31, 2016, 6:56 pm
  #3615  
 
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Originally Posted by San Gottardo


But let me ask it this way: when arriving in FRA and connecting to somewhere else, you never get dropped off at the FCT, only at the terminal building. So if you get picked up by limo from your apron posiiton of the incoming flight and dropped at transfer A, your connecting flight leaves from A28, will you walk all the way over to the FCT when you could easily go to the FCL in A, from where it would only be a short walk to A28 or in case this is a bus gate, you'd get a limo transfer? You may, I wouldn't, that's all I was saying. The bit of walking form the lounge to the gate does not justify the even longer walk and the security control - as relatively unobtrusive it may be - at the FCT.

Also: even though the FCT is a greater place to wait for a plane than the general departures hall of the airport or even the SEN lounges when connecting between two flights, would you take an earlier feeder flight to FRA only to spend more time in the FCT? All I was saying that I wouldn't. The FCT and the FCL are the least unpleasant way of something that I would like to minimize as much as possible, which is time spent at the airport waiting for a plane. For the time that I cannot avoid it, rather spend it in the FCL/FCT (either of which, depending on situation).

Or put differently: I can understand and share the feeling of relief when one can use the FCL/FCT relative to other places to wait for a plane. I can understand but personally do not share the hype of the FCT as a stand-alone experience which merits longer-than-necessary walks or longer-than-necessary time spent at the airport-
As I wrote it is always personal. I quite often buy a Duty Free items and pre-order them to collect. From FCT it is always faster to collect them that from store in any terminal and you get the bags straight to the car and from there to plane. Nobody walks more than necessary or spend time in lounge than necessary,everybody choosing their own preferences. FCT is one of the best lounges in the world, so the hype is understandable. Btw. I like to walk,on daily basis
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