NEW: KLM Economy Comfort!
Mar 10, 2013, 7:47 am
#331
Join Date: Sep 2012
Location: Pagus Bracbatensis, Kingdom of the Netherlands
Programs: DL SPlat, KLM Bump, Privium Plus, GOES
Posts: 2,066
I call KLM Customer Care after the trip(s):
+ 31 (0)20 5459780 (For passengers residing in The Netherlands only)
If you live in a different country you might need to dial a different number.
+ 31 (0)20 5459780 (For passengers residing in The Netherlands only)
If you live in a different country you might need to dial a different number.
Apr 2, 2013, 9:04 am
#333
Join Date: Apr 2007
Location: AMS
Programs: A number, but no status no more
Posts: 3,049
Cheers,
GenevaFlyer
Apr 2, 2013, 9:06 am
#334
Join Date: Apr 2010
Location: LAX
Programs: AA EP, MUCCI, Proudly BA Blue,.
Posts: 887
Apr 2, 2013, 9:30 am
#335
Join Date: Apr 2007
Location: AMS
Programs: A number, but no status no more
Posts: 3,049
Cheers,
GenevaFlyer
Apr 2, 2013, 9:33 am
#336
Join Date: Apr 2010
Location: LAX
Programs: AA EP, MUCCI, Proudly BA Blue,.
Posts: 887
thanks Geneva!
Apr 12, 2013, 11:34 am
#337
formerly ThePinkUnicornShirtGuy
Join Date: Mar 2009
Location: Franklin, TN
Programs: Delta Diamond
Posts: 418
I've called Delta, KLM and confirmed with both of them about these seats. I have print outs from KLM, AF, Delta that I have these assignments and I will be on a call with KLM service right at the 24-hour mark.
Am I good? lol
Apr 17, 2013, 3:17 pm
#338
Join Date: Dec 2007
Location: PDX|AKL|AMS|GVA|AGP|CPT - or somewhere in between
Programs: DL DM; 2MM
Posts: 2,418
Confusion Galore
I happen to have the screenshots from my initial EC seats confirmation at the time of booking, but now apparently my EC seats were pulled from under me and the system has kicked me all the way back in random seats - ohh horror - even in middle seats on 12+ hr flights 
Finally, after 2½ hrs and various agents, a KLM web-support agent was able to painstakingly put me back in EC seats - for as long as it will last.
So much for Skyteam where:
Finally, after 2½ hrs and various agents, a KLM web-support agent was able to painstakingly put me back in EC seats - for as long as it will last.
So much for Skyteam where:
we aim to provide you with seamless connections and a hassle-free travel experience – before, during and after your flights
Apr 19, 2013, 2:14 pm
#339
formerly ThePinkUnicornShirtGuy
Join Date: Mar 2009
Location: Franklin, TN
Programs: Delta Diamond
Posts: 418
I happen to have the screenshots from my initial EC seats confirmation at the time of booking, but now apparently my EC seats were pulled from under me and the system has kicked me all the way back in random seats - ohh horror - even in middle seats on 12+ hr flights
Finally, after 2½ hrs and various agents, a KLM web-support agent was able to painstakingly put me back in EC seats - for as long as it will last.
So much for Skyteam where:
Finally, after 2½ hrs and various agents, a KLM web-support agent was able to painstakingly put me back in EC seats - for as long as it will last.
So much for Skyteam where:
Apr 19, 2013, 2:28 pm
#340
Join Date: Apr 2010
Location: LAX
Programs: AA EP, MUCCI, Proudly BA Blue,.
Posts: 887
Has anyone had problems with seat changes made online in EC not sticking? KLm changed metal and moved my family and my seats, and actually separated us by a couple of rows. I would never had known if I hadn't randomly checked my reservation the other day. So I moved my seats online so we're sitting together again... But nervous it didn't propagate somehow thru system...
Apr 20, 2013, 1:03 pm
#341
Join Date: Sep 2006
Location: Berkeley, CA
Programs: UA Silver, Southwest A-List, Hilton Diamond
Posts: 818
I am a Delta Gold Medallion on a flight from VCE-AMS-LAX. I am trying to book Economy Comfort seats on the VCE-AMS for myself and my companion. It's shows as $25USD for both of us on the website.
Question is, should I get a 50% discount for my seat as a Delta GM/Skyteam Elite+? I thought that was the case, but calling web support suggested otherwise.
Question is, should I get a 50% discount for my seat as a Delta GM/Skyteam Elite+? I thought that was the case, but calling web support suggested otherwise.
Apr 20, 2013, 1:27 pm
#342
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,737
I am a Delta Gold Medallion on a flight from VCE-AMS-LAX. I am trying to book Economy Comfort seats on the VCE-AMS for myself and my companion. It's shows as $25USD for both of us on the website.
Question is, should I get a 50% discount for my seat as a Delta GM/Skyteam Elite+? I thought that was the case, but calling web support suggested otherwise.
Question is, should I get a 50% discount for my seat as a Delta GM/Skyteam Elite+? I thought that was the case, but calling web support suggested otherwise.
http://www.klm.com/travel/nl_en/prep..._choice.htm#p5
Apr 20, 2013, 1:41 pm
#343
Join Date: Sep 2006
Location: Berkeley, CA
Programs: UA Silver, Southwest A-List, Hilton Diamond
Posts: 818
Apr 20, 2013, 1:52 pm
#344
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,737
By the way - most people would not consider it worth paying extra for these seats.
Apr 20, 2013, 2:45 pm
#345
Join Date: Sep 2006
Location: Berkeley, CA
Programs: UA Silver, Southwest A-List, Hilton Diamond
Posts: 818
You should do this online via www.klm.com. Make sure your Delta number is in the booking and that it therefore correctly recognises your status.
By the way - most people would not consider it worth paying extra for these seats.
By the way - most people would not consider it worth paying extra for these seats.
Normally, I would agree, but I have a 1 hour connection in AMS for the flight to LAX. Originally I was booked in row 9 when it was not EC, but was rebooked to the back of the plane when the seat map changed. I figured it would be worth $30 or so to get to row 6 to get off the plane faster.
I'd appreciate any thoughts on this and thanks irishguy for taking the time to answer my questions!
