NEW: KLM Economy Comfort!
May 5, 2012, 5:07 am
#316
Moderator: Flying Blue (Air France & KLM)
Original Poster
Join Date: Dec 2004
Location: Rotterdam, NL
Programs: Flying Blue (AF/KL)
Posts: 4,711
May 6, 2012, 12:49 am
#317
Join Date: Jan 2010
Location: Rotterdam
Programs: AMEX Platinum, BA Gold, Flying Blue Platinum, Marriott Platinum Elite, Hertz President's Circle
Posts: 1,280
May 6, 2012, 2:17 am
#318
Join Date: Dec 2009
Programs: FB-LTPE
Posts: 506
On two recent flights when there were a lot of empty seats, the purser announced that people could only move to EC if they paid an extra amount (which both times was the amount when booked online ahead of time). FAs were also sending a person back when he still tried move up without paying."
So the divider together with FAs monitoring does seem to do the trick.
May 6, 2012, 3:12 am
#319
Join Date: Aug 2008
Location: Geneva
Programs: LX SEN, AFKL Platinum, BA Bronze,
Posts: 5,641
Not sure why you would need a more private feel - EC is about seats (more legspace, more pitch) - not about creating a separate cabin.
On two recent flights when there were a lot of empty seats, the purser announced that people could only move to EC if they paid an extra amount (which both times was the amount when booked online ahead of time). FAs were also sending a person back when he still tried move up without paying."
So the divider together with FAs monitoring does seem to do the trick.
On two recent flights when there were a lot of empty seats, the purser announced that people could only move to EC if they paid an extra amount (which both times was the amount when booked online ahead of time). FAs were also sending a person back when he still tried move up without paying."
So the divider together with FAs monitoring does seem to do the trick.
May 6, 2012, 3:25 am
#320
Moderator: Flying Blue (Air France & KLM)
Original Poster
Join Date: Dec 2004
Location: Rotterdam, NL
Programs: Flying Blue (AF/KL)
Posts: 4,711
Feb 28, 2013, 10:14 am
#321
Moderator: Flying Blue (Air France & KLM)
Original Poster
Join Date: Dec 2004
Location: Rotterdam, NL
Programs: Flying Blue (AF/KL)
Posts: 4,711
From the TA website:
Only free for Platinum elite members from 4 March 2013; full-fare passengers are no longer exempted.
Aanpassing beleid Economy comfort
Met ingang van 4 maart 2013 past KLM haar beleid aan ten aanzien van Economy Comfort voor passagiers reizend in de Y, B of M boekingsklasse. Voor passagiers reizend met een ticket in deze boekingsklassen biedt KLM de Economy Comfort stoel niet langer kosteloos aan.
KLM wil met deze aanpassing de privileges van Economy Comfort uitsluitend aanbieden aan Elitedeelnemers van het Flying Blue programma. Klanten die al een boeking hebben gemaakt vóór 4 maart 2013 en reizen op of na deze datum behouden het recht op een gratis Economy Comfort stoel.
De verandering in beleid geldt voor verkoop vanaf 4 maart 2013.
Een Economy Comfort stoel kan gekocht worden met Flying Blue Miles (alleen via KLM.NL en het persoonlijke FB-account van uw klant) of tegen betaling in euro's. De volgende tarieven worden gehanteerd:
• Intercontinentale vluchten: 15,000 tot 25,000 Flying Blue Miles of 60 tot 160 euro
• Europese vluchten: 5,000 tot 7,500 Flying Blue Miles of 20 tot 30 euro
Voordelen van het Flying Blue programma:
Met ingang van 4 maart 2013 past KLM haar beleid aan ten aanzien van Economy Comfort voor passagiers reizend in de Y, B of M boekingsklasse. Voor passagiers reizend met een ticket in deze boekingsklassen biedt KLM de Economy Comfort stoel niet langer kosteloos aan.
KLM wil met deze aanpassing de privileges van Economy Comfort uitsluitend aanbieden aan Elitedeelnemers van het Flying Blue programma. Klanten die al een boeking hebben gemaakt vóór 4 maart 2013 en reizen op of na deze datum behouden het recht op een gratis Economy Comfort stoel.
De verandering in beleid geldt voor verkoop vanaf 4 maart 2013.
Een Economy Comfort stoel kan gekocht worden met Flying Blue Miles (alleen via KLM.NL en het persoonlijke FB-account van uw klant) of tegen betaling in euro's. De volgende tarieven worden gehanteerd:
• Intercontinentale vluchten: 15,000 tot 25,000 Flying Blue Miles of 60 tot 160 euro
• Europese vluchten: 5,000 tot 7,500 Flying Blue Miles of 20 tot 30 euro
Voordelen van het Flying Blue programma:
- Platinum-deelnemers kunnen kosteloos een zitplaats reserveren in de Economy Comfort-zone.
- Gold-deelnemers ontvangen 50% korting op de prijs van een zitplaats in de Economy Comfortzone.
- Silver-deelnemers ontvangen 25% korting.
Feb 28, 2013, 10:34 am
#323
Moderator: Flying Blue (Air France & KLM)
Original Poster
Join Date: Dec 2004
Location: Rotterdam, NL
Programs: Flying Blue (AF/KL)
Posts: 4,711
Feb 28, 2013, 12:24 pm
#324
Join Date: Sep 2012
Programs: Flying Blue Gold STE+
Posts: 51
Feb 28, 2013, 4:32 pm
#325
Join Date: Mar 2010
Location: FRA
Programs: FB Plat & DL KM, Le Club Plat, GHA Plat, HHonors Diamond
Posts: 1,591
I do not think the rationale behind this change is to improve the situation of FB elites. Rather, it's a cold blooded move to raise ancillary revenue. I guess that anyone who buys Y, B, and M fares on KL might be also be willing to pay for EC, or at least KL believes so...
To large extent this move also falls in line with the choice and control strategy of unbundling and pricing everything.
To large extent this move also falls in line with the choice and control strategy of unbundling and pricing everything.
Feb 28, 2013, 4:40 pm
#326
Join Date: Jul 2000
Posts: 3,746
It has always been spotty - sometimes free, sometimes not.
I just made a booking to test and the website wanted to sell me the EC seats for half off. It didn't tell me it was half off, but I opened another browser without my Skymiles number and the price was twice as high. So, it recognized my Skymiles number, but gave me half off instead of 100% off.
The Delta website still claims it is free on KLM for Delta Platinums and Diamonds: http://bit.ly/XJFq3b
I just made a booking to test and the website wanted to sell me the EC seats for half off. It didn't tell me it was half off, but I opened another browser without my Skymiles number and the price was twice as high. So, it recognized my Skymiles number, but gave me half off instead of 100% off.
The Delta website still claims it is free on KLM for Delta Platinums and Diamonds: http://bit.ly/XJFq3b
Mar 2, 2013, 2:39 pm
#327
Join Date: Sep 2012
Location: Pagus Bracbatensis, Kingdom of the Netherlands
Programs: DL SPlat, KLM Bump, Privium Plus, GOES
Posts: 2,066
KLM system doesn't seem to recognize us as DL Plat or higher (probally sees us as general Skyteam Elite+).
As a DL SM PM/DM you have to call KLM, explain the situation and ask if they place you manually in a EC seat or pay and ask for your money back after the flight(s)
As a DL SM PM/DM you have to call KLM, explain the situation and ask if they place you manually in a EC seat or pay and ask for your money back after the flight(s)
Last edited by Grouchy; Mar 2, 2013 at 2:48 pm
Mar 8, 2013, 3:51 pm
#328
Join Date: Jul 2000
Posts: 3,746
Is anyone aware of a situation where a DL Plat or Diamond paid KLM money for an Economy Comfort seat and received a refund?
Mar 9, 2013, 5:42 am
#329
Join Date: Sep 2012
Location: Pagus Bracbatensis, Kingdom of the Netherlands
Programs: DL SPlat, KLM Bump, Privium Plus, GOES
Posts: 2,066