NEW: KLM Economy Comfort!
#362
Suspended
Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
#363
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,342
The EC fee is definitely not based on length of the flight. I was just offered AMS-ATH, one of the longest routes within Europe, for 5 euro.
Actually took it as well - the first 10 'normal' rows were totally full and I'll need to exit the aircraft quickly to catch my connection. So being more to the front will be of advantage.
[edit]
Actually this is the first time I could say that an EC upgrade was worth it. Low fee and in this case:
- Economy was 100% full, yet all of EC had the middle seats empty
- Seating in row 4 instead of ~10, while allowed me to catch my connecting bus. I arrived at the bus stop the moment the bus was leaving - so being more to the front of the cabin saved me.
Actually took it as well - the first 10 'normal' rows were totally full and I'll need to exit the aircraft quickly to catch my connection. So being more to the front will be of advantage.
[edit]
Actually this is the first time I could say that an EC upgrade was worth it. Low fee and in this case:
- Economy was 100% full, yet all of EC had the middle seats empty
- Seating in row 4 instead of ~10, while allowed me to catch my connecting bus. I arrived at the bus stop the moment the bus was leaving - so being more to the front of the cabin saved me.
Last edited by Xandrios; Mar 21, 2014 at 6:26 am
#365
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
In the March issue of Zakenreis, KL COO Pieter Elbers describes shorthaul EC as a "resounding success". In the same issue, Camiel Eurlings says that longhaul EC revenue was €65m last year, whereas shorthaul EC revenue was €4m.
€4m is about €11,000 per day. Let's assume, for the sake of argument, that KL flogs the seats for an average of €15. That would equal 730 pax buying shorthaul EC every day. Ripping off 730 suckers day in day out is no mean feat, but a resounding success? Does anybody know how many shorthaul seats KL offers on an average day?
Eurlings also says that KL is actively looking for more ways to extort ancillary fees from its pax, but refuses to confirm that Ivory FB members will soon have to pay for the 1st checked bag. He does admit that this is being considered, adding that "perhaps they won't have to pay as long as they fly KL every now and then".
Johan
€4m is about €11,000 per day. Let's assume, for the sake of argument, that KL flogs the seats for an average of €15. That would equal 730 pax buying shorthaul EC every day. Ripping off 730 suckers day in day out is no mean feat, but a resounding success? Does anybody know how many shorthaul seats KL offers on an average day?
Eurlings also says that KL is actively looking for more ways to extort ancillary fees from its pax, but refuses to confirm that Ivory FB members will soon have to pay for the 1st checked bag. He does admit that this is being considered, adding that "perhaps they won't have to pay as long as they fly KL every now and then".
Johan
#366
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,342
KLM and Cityhopper operate about 100 short haul aircraft. Assuming the average flight and turnaround within Europe is 3 hours - that means about 5 flights per day per aircraft. Which is in total 500 flights per day.
So, continuing on your number of 750: each flight would have on average 1 to 2 sold EC seats. Which is less than a single percent of the short haul economy pax.
So, continuing on your number of 750: each flight would have on average 1 to 2 sold EC seats. Which is less than a single percent of the short haul economy pax.
#367
Join Date: Jul 2009
Location: mostly not far from AMS, otherwise NUE
Programs: FB Silver, Hilton Diamond
Posts: 2,381
While checking in for my AMS-NUE flight tomorrow afternoon I was offered an EC seat (as FB Gold) for 2.10 GBP. I'm not sure whether to cry or laugh. KLM seem to think that they need to earn some money, but 2.10 GBP? Why not ask for 10 GBP, that'd be more honest.
#369
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,342
On the other hand, we have been complaining (pretty much from the start) that this short haul EC concept does not work. Now that some time has passed it seems that KLM has realised the same. I do not find it strange that they are experimenting with different prices to see if this would yield better results.
#370
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Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
On the other hand, we have been complaining (pretty much from the start) that this short haul EC concept does not work. Now that some time has passed it seems that KLM has realised the same. I do not find it strange that they are experimenting with different prices to see if this would yield better results.
#371
Join Date: Jan 2010
Location: Rotterdam
Programs: AMEX Platinum, BA Gold, Flying Blue Platinum, Marriott Platinum Elite, Hertz President's Circle
Posts: 1,280
#372
Join Date: Sep 2012
Location: Pagus Bracbatensis, Kingdom of the Netherlands
Programs: DL SPlat, KLM Bump, Privium Plus, GOES
Posts: 2,066
Got the same message when i book a KLM flight and call KLM & ask to put me into a EC/EER seat for free (since I'm a Delta DM).
For the last 10 months (as long as there isn't an equipment change ) the seats did stick.
For the last 10 months (as long as there isn't an equipment change ) the seats did stick.
#373
Join Date: Apr 2014
Location: NL
Programs: KLM, UA, Emirates, Marriotts
Posts: 166
They seem to have stuck in my reservation - without the extra comment. Will have to wait 6 weeks to see what happens when I actually fly. Thanks for sharing, wish I had known before my flights to South America
#374
Suspended
Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
Please report back after you trip whether the EC seats sticked all the way
#375
Join Date: Dec 2012
Programs: AY Plat, AA ExP, NH Gold, AMEX PLAT
Posts: 312
Flew KLM Economy Comfort NRT-AMS-NRT.
NOT impressed. 32" waist and still felt so cramped.
Dreadful seating, service same as Y class and no extras.
REAL Economy Comfort I have flown have been TK and AF.
NO more KLM for me -- not worth it and told my company based in AMS that I would even pay that little extra to fly on non-KLM. Felt the economy part but not the comfort!
NOT impressed. 32" waist and still felt so cramped.
Dreadful seating, service same as Y class and no extras.
REAL Economy Comfort I have flown have been TK and AF.
NO more KLM for me -- not worth it and told my company based in AMS that I would even pay that little extra to fly on non-KLM. Felt the economy part but not the comfort!