Please post your Ambassador experiences (Archive Thread 2014)

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Apr 11, 2008, 1:26 pm

tomoto

Original Poster

Join Date: Apr 2008

Posts: 3

Please post your Ambassador experiences (Archive Thread 2014)

I've read a lot experence on RA benifit

but seldom on Ambassador experiences.

So I'm thinking to start a thread to post Ambassador experiences:

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
- Which room did you book and which upgrade did you receive?
- How are the rooms?
- How is the exec. lounge?
- What was good and what was bad?
- Value for $ or Priority Club Points? Would you return?

Apr 11, 2008, 4:57 pm

FLYGVA

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,552

How to post

1. Put the name of the hotel in the title of the post

2. Use the following format by extracting it, ie by using "reply quoting", copying the content into memory, then backing out of "reply quoting" and then pasting the copied content into a new post. I've formatted each line so that you can paste in between them having deleted these opening comments:

----

Which room did you book and which upgrade did you receive?

How are the rooms?

How is the exec. lounge?

What was good and what was bad?

Value for $ or Priority Club Points? Would you return?

Apr 11, 2008, 4:57 pm

FLYGVA

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,552

Moderators Notice:
Older Posts for the years
April 2008 - December 2013 could be found in this thread: http://www.flyertalk.com/forum/inter...08-2013-a.html

FLYGVA
co-moderator IHG Forum

Apr 11, 2008, 4:57 pm

FLYGVA

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,552

List of Hotels with Experiences Reports of Royal Ambassadors from 2012 on:

Americas
Asia
Europe
Middle East / Africa
Oceania

Apr 11, 2008, 4:57 pm

FLYGVA

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,552

Americas

Last edited by FLYGVA; Jan 1, 2016 at 7:48 am

Apr 11, 2008, 4:57 pm

FLYGVA

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,552

Asia

Last edited by FLYGVA; Jan 1, 2016 at 7:49 am

Apr 11, 2008, 4:57 pm

FLYGVA

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,552

Europe (including Turkey and Russia)

Last edited by FLYGVA; Jan 1, 2016 at 7:50 am

Apr 11, 2008, 4:57 pm

FLYGVA

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,552

Middle East / Africa

Middle East / Africa

IC Dubai Festival City
http://www.flyertalk.com/forum/22573327-post39.html March 2014

IC Dubai Residential Suites Festival City
http://www.flyertalk.com/forum/23301684-post71.html August 2014

Last edited by FLYGVA; Jan 1, 2016 at 7:50 am

Apr 11, 2008, 4:57 pm

FLYGVA

Moderator: InterContinental Hotels and Germany

Join Date: Oct 2002

Posts: 6,552

Oceania

Oceania

IC Le Moana Bora Bora
http://www.flyertalk.com/forum/22673581-post55.html April 2014

IC Melbourne
http://www.flyertalk.com/forum/23145894-post67.html July 2014

IC Sydney
http://www.flyertalk.com/forum/23582592-post83.html September 2014

IC Tahiti
http://www.flyertalk.com/forum/22991701-post62.html June 2014

IC Wellington
http://www.flyertalk.com/forum/22661209-post53.html April 2014
http://www.flyertalk.com/forum/24060104-post94.html December 2014

Last edited by FLYGVA; Jan 1, 2016 at 7:51 am

Jan 3, 2014, 11:09 am

#10

BRAISKI

Join Date: Feb 2010

Location: YYZ / FRA

Programs: IHG RA; Avis First

Posts: 1,444

IC Toronto Centre

IC Toronto Centre

What is your IHG Rewards Club status?
Plat Ambassador

Were you happy with the hotel?
Yes

Which room did you book and what upgrade did you receive?
2 DOUBLE BDS CLUB INTERCONTINENTAL LEVEL
upgraded to... Premier Suite - 1 KING BED 2 ROOM SUITE

How are the rooms?
Great! View was facing the CN Tower & spacious. Nice floors!

How is the exec. lounge?
Excellent the Club Concierge folks were great and very helpful!
Food was good and as well as the view, pretty much the same view as my room.

What was your welcome gift?
A small box of cup cakes (3 cup cakes were too small for the box and it was mushed)

Did you receive fruit and water in the room?
Yes, with apple, orange and grapes.

What was good?
Service in the lounge and room, view and location!
Recognized my status.

What was bad?
Since it was NYE it got very loud and "random" people around.
Went to check out the spa floor and since its at the lower/cheaper floor lots of ghetto groups in one room, not to mention it smells pot and the hallways were very dirty, bottles and papers everywhere.
Also I notice some mold in the vents!

Value for the money? Would you return?
Since I booked the Club Room it was slightly expensive but it was worth it.
Yes I would return, this is my hotel of choice if I visit Toronto, but if I go on a budget I would take one of the Holiday Inns.

Jan 3, 2014, 11:09 am

#11

BRAISKI

Join Date: Feb 2010

Location: YYZ / FRA

Programs: IHG RA; Avis First

Posts: 1,444

IC Toronto Centre

Jan 13, 2014, 5:41 am

#12

Marco159

Join Date: Jun 2011

Programs: TK Elite, BA Gold, Skyteam Elite Plus, IHG Spire AMB, HHonors Diamond

Posts: 162

IC Berchtesgaden

IC Berchtesgaden

What is your IHG Rewards Club status?
Platinum Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.

Which room did you book and which upgrade did you receive?
booked Executive Studio, received Executive Panorama Studio (rate Christmas 125€)

How are the rooms?
stunning!

What was good and what was bad?
great property, nice staff, good food. unfortunately we had two old panties from the predecessor in our bathroom

Value for $ or Priority Club Points?
great, would book it again for €125,-

Would you return?
yes, going back in two weeks

Jan 16, 2014, 3:10 pm

#13

IMH

Join Date: Jul 2007

Location: Berlin

Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold

Posts: 5,450

The Venetian, Las Vegas, Nevada, USA (IC Alliance)

The Venetian, Las Vegas, Nevada, USA (IC Alliance)

What is your IHG Rewards Club status?
Platinum Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Not really.

Which room did you book and which upgrade did you receive?
Booked "Luxury Suite" on points. Received "Luxury Suite" on a high floor (32), which is fair enough given that it was a points booking. The floor plan gave me the impression that our "Luxury Suite" may have been a little larger than some others nearby.

How are the rooms?
Very tired. It's clear that this hotel is now 15 years old (and wouldn't have seemed even vaguely modern, stylistically, when it was new.) There are not enough lights to illuminate the room.

What was good and what was bad?
Nothing was especially good, although we did get a decent bowl of fruit.

The bathroom TV didn't work. They had the smallest bath towels I've ever seen in a property categorised above 2* level. No slippers. No turndown service. There were crumbs and oatmeal on the carpet when we checked in and one of the bins hadn't been emptied. There was a visible layer of dust on the desk.

There was no remote control for the DVD player and it took over 24 hours to get one, by which time five (!) different people from "Facilities" had been to take a look and three different people had called to tell us we didn't need one.

Value for $ or Priority Club Points?
It was reasonable value during a busy week in Las Vegas (CES). We were not charged a resort fee but staff at both check-in and check-out seemed to find it strange that it wasn't on our bill. My best guess is that our booking predated their most recent policy change, which (as far as we could tell) seems to be that the fee is no longer optional.

Would you return?
No. There's a lot of choice in LV and this property did nothing to make us feel welcome or wanted.

Last edited by IMH; Jan 19, 2014 at 2:47 pm Reason: typo

Jan 19, 2014, 2:04 pm

#14

DrTom

Join Date: Jun 2013

Location: United Kingdom

Posts: 70

IC London Park Lane, UK

What is your IHG Rewards Club status?
Platinum Ambassador

Were you happy with the hotel?
Yes.

Which room did you book and what upgrade did you receive?
Stayed for a Saturday night on the Christmas special £125 rate.
Booked a classic room, received a one-level upgrade

How are the rooms?
Comfortable room with good bed. Well equipped with things that might be needed during the stay, including an umbrella in the wardrobe

How is the exec. lounge?
I didn't have access and didn't ask

What was your welcome gift?
A box Deans Shortbread biscuits

Did you receive fruit and water in the room?
4 apples and large bottle of water

What was good?
Good location
Quickly checked in with no fuss
Seemed to be a good selection of eating places on site, although I didn't use them
Granted 4pm checkout with no issues

What was bad?
Could have done with a hotel information book in the room, as is common in many hotels
Wasn't given an Internet access code when checking in, although when I asked this was given without fuss (good speed of Internet)

Value for the money? Would you return?
Would stay again, but would depend on the rates or strategic use of the Ambassador weekend voucher, as London is full of options

Jan 19, 2014, 9:50 pm

#15

mediator

Join Date: Jan 2011

Location: New England

Programs: UA 1P, Hyatt Diamond, HH Diamond, Marriott Gold

Posts: 1,502

IC Vienna

What is your IHG Rewards Club status?
Plat Ambassador

Were you happy with the hotel?
Nop, very weak Ambassador recognition. The doorman is virtually non-exist.

Which room did you book and what upgrade did you receive?
Lowest room category, BFR with breakfast

How are the rooms?
Appears to be a corner room. Spacious.

How is the exec. lounge?
Did not receive access

What was your welcome gift?
Some cookies and a bottle of water

Did you receive fruit and water in the room?
NONE.

What was good?
Location. There is a subway station right across the street.

What was bad?
No lounge access, no room upgrade.

Value for the money? Would you return?
Maybe.

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