canolakid

What is your IHG Rewards Club status?
Platinum Ambassador

Were you happy with the hotel?


Which room did you book and which upgrade did you receive?
Booked deluxe, upgraded to club

How are the rooms?
a bit dated but clean. air con loud, very loud. walk in shower and separate tub.

How is the exec. lounge?
fine- tea and coffee all day; breakfast with assorted cold meats, premade omelets. lots of fruit. evening snacks and bar. staff very friendly

r welcome gift?
red wine

Did you receive fruit and water in the room?
yes- water replaced daily
fruit bowl with approx 8 pieces fresh local fruit (apple, pear, etc)

What was good?
Great location for evening walk to restaurants; concierge staff outstanding. hotel uses a private car service that was very reliable.

What was bad?
air con- really folks, it is very very loud.

Value for the money? Would you return
average price for business trip; would return as location is central to all I need in Santiago