IC The Palazzo Master Thread
Apr 19, 2011, 2:58 pm
#62
Join Date: Sep 2009
Location: Berlin
Programs: SPG Platinum, IC Amb, PC Spire, Turkish Elite, Lufthansa FTL, Amex Plat
Posts: 53
Curious what points have posted for anyone who has stayed since 1 April - seems like they should post like an IC stay (so 4000 points for an RA plus any bonuses), but do the nights also show up as qualifying towards the Ambassador Accellerator 20k per 15 nights?
Also noticed that having a booking at the Palazzo has broken mobile.priorityclub.com - as soon as the stay had been booked, I got an error when trying to view forthcoming reservations. I've just cancelled the stay and it's working again. Someone needs to do a bit of coding to recognise the new "brand" I suspect...
Also noticed that having a booking at the Palazzo has broken mobile.priorityclub.com - as soon as the stay had been booked, I got an error when trying to view forthcoming reservations. I've just cancelled the stay and it's working again. Someone needs to do a bit of coding to recognise the new "brand" I suspect...
just made the experience with Venetian AND Palazzo.
By the way, I had to pay the resort fee...BUT didn't spend any money in their casino.
Apr 26, 2011, 10:04 pm
#63
Join Date: Sep 2007
Location: San Francisco & London
Programs: UA1k, Oneworld Sapphire, Hyatt Globalist, IHG DiamondAmb, Hilton Diamond, Marriott LTP,
Posts: 1,785
Can I Use the BOGOF weekend voucher at any of these hotels if booked online using the designated website.
I have not checked but was just wondering.
Prices are otherwise pretty high.
I have not checked but was just wondering.
Prices are otherwise pretty high.
Apr 27, 2011, 10:37 pm
#64
Join Date: Jan 2006
Posts: 241
I just booked 2 suites by calling them directly in order to check on the upgrades etc for Ambassadors. My entire reservation on an international call from Dubai to US took around 40 minutes! Primarily because the lady on the other end wasn't too sure of the benefits and had to keep me on hold until she checked with her supervisors. Eventually it ended up well enough and my two suites ( booked under myself and my wife an both of us are Ambassadors)were upgraded to the view suites. Interestingly I asked for connecting suites and she arranged that as well but there was a 10 dollar charge to open the connecting door!!!! I have NEVER ever heard of this in my life. I,ve booked suites on the Prestige floor and am looking forward to seeing if it would be worth the difference.
Apr 27, 2011, 11:26 pm
#65
Moderator: British Airways Executive Club
Join Date: Jul 2008
Location: Scotland & London
Programs: BA GGL, IHG Diamond Ambassador, Hilton Diamond, Hyatt Globalist, Mucci des Salons Ouvrants
Posts: 3,028
I booked a room for 1 night at the Palazzo. When I checked in, and when I checked out I gave them my priority club number but it never registered. After a few days I emailed Priority Club and then added 2000 points for my night - I replied saying that was great but it hadn't triggered my Ambassador accelerator nor any of the additional points I had registered for as she had put it as a service extra, not a night stay. This was quickly rectified and I got my additional points and it counted towards my accelerator.
I did not get any upgrades, in fact my Ambassador status was not recognized at all although I did get the resort fee waived as I spent a total of 10 hours in the hotel!
Great room - the most basic which was huge! I would stay here again, but just be prepared to check what points get added and chase up if you think they are incorrect. I could also 'double dip' on my Grazie points too.
Regards
AKS120
I did not get any upgrades, in fact my Ambassador status was not recognized at all although I did get the resort fee waived as I spent a total of 10 hours in the hotel!
Great room - the most basic which was huge! I would stay here again, but just be prepared to check what points get added and chase up if you think they are incorrect. I could also 'double dip' on my Grazie points too.
Regards
AKS120
Apr 28, 2011, 10:59 am
#68
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,909
I booked a room for 1 night at the Palazzo. When I checked in, and when I checked out I gave them my priority club number but it never registered. After a few days I emailed Priority Club and then added 2000 points for my night - I replied saying that was great but it hadn't triggered my Ambassador accelerator nor any of the additional points I had registered for as she had put it as a service extra, not a night stay. This was quickly rectified and I got my additional points and it counted towards my accelerator.
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Apr 28, 2011, 11:08 am
#69
Join Date: Mar 2010
Location: IAH
Programs: IHG Gold Ambassador
Posts: 321
I also tried to use my ambassador status at the Venetian and it was not recognized. I do think that if they market the fact that they are a partner of IHG they should honor IHG status. With that said, it is a great resort and I had no complaints otherwise.
Apr 28, 2011, 11:54 am
#70
Join Date: Sep 2005
Location: UK
Posts: 1,314
Wirelessly posted (BlackBerry8520/4.6.1.314 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/125)
This seems strange - did you book through an IHG website or direct with the hotel?
Originally Posted by iburkett
I also tried to use my ambassador status at the Venetian and it was not recognized. I do think that if they market the fact that they are a partner of IHG they should honor IHG status. With that said, it is a great resort and I had no complaints otherwise.
Apr 28, 2011, 11:58 am
#71
Join Date: Jun 2005
Location: Charlotte, NC, USA | CLT, formerly LHR & AMS (with just a bit of PSP)
Programs: BAEC Gold, Hilton Diamond, BonVoy Titanium, (soon former) Caesars7*, (former) Wynn Black, HR "Icon"
Posts: 8,172
Apr 28, 2011, 1:36 pm
#72
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
I tried to use invited guest checkin, but there was one person working who ignored me while dealing with a group of 6 guys who had many problems. With no line at the regular desk I went over which was likely my mistake.
I emailed both the hotel and Ambassador last night. Nothing yet from ambassador, but the Venetian guest services did call my room when I was out and left an apologetic message, but no offer to try to make up for it.
Canned response from ambassador. No real expression of concern. Just they've recorded my concern.
I emailed both the hotel and Ambassador last night. Nothing yet from ambassador, but the Venetian guest services did call my room when I was out and left an apologetic message, but no offer to try to make up for it.
Canned response from ambassador. No real expression of concern. Just they've recorded my concern.
Last edited by milepig; Apr 29, 2011 at 10:17 am
Apr 29, 2011, 11:14 am
#74
Join Date: Sep 2005
Location: UK
Posts: 1,314
There are also now more room types available (Prestige suites showing up in June, for example), and they seem to have made the room descriptions better.
Last edited by ag51; Apr 29, 2011 at 11:19 am
Apr 29, 2011, 3:26 pm
#75
Join Date: Dec 2005
Location: Japan
Posts: 5,577