Originally Posted by aks120

I booked a room for 1 night at the Palazzo. When I checked in, and when I checked out I gave them my priority club number but it never registered. After a few days I emailed Priority Club and then added 2000 points for my night - I replied saying that was great but it hadn't triggered my Ambassador accelerator nor any of the additional points I had registered for as she had put it as a service extra, not a night stay. This was quickly rectified and I got my additional points and it counted towards my accelerator.

..