Hilton Bournemouth {GBR}
#91
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,397
Staying here tonight, upgraded to one bed suite ^
Was showing at online check-in this morning so did check in online.
Have a sea view suite (x01 room numbers) which has a. Ice wrap around balcony and two chairs, shame the weather is not better! (Thunderstorm this afternoon with hail and lightning/thunder).
Some very posh cars out front this afternoon but imagine they are in the sky bar, likely footballers.
Hoping breakfast will be great tomorrow, will report back as a flash car driver I know says!
Was showing at online check-in this morning so did check in online.
Have a sea view suite (x01 room numbers) which has a. Ice wrap around balcony and two chairs, shame the weather is not better! (Thunderstorm this afternoon with hail and lightning/thunder).
Some very posh cars out front this afternoon but imagine they are in the sky bar, likely footballers.
Hoping breakfast will be great tomorrow, will report back as a flash car driver I know says!
#92
Original Poster
Join Date: Nov 2010
Location: Bristol, UK
Programs: HH D, Rad VIP, Marriott G
Posts: 5,359
Hilton Bournemouth | R8 Lambo Merc Range Rover by BA_pics, on Flickr
Hope you're well, safe travels, I'll catch up with you sometime when I can get someone to put wheel clamps on your ride...
After a nice meal nearby, I went for a short walk along the beach, very serene and beautiful (when not rammed with people!)
A taster for those that have not yet been here to sample the great hotel and area:
Hilton Bournemouth | Beach Promenade by BA_pics, on Flickr
Hilton Bournemouth | Reflected rainbow by BA_pics, on Flickr
And my favourite from this evening:
Hilton Bournemouth | Seagull Beach by BA_pics, on Flickr
Last edited by BotB; May 1, 2017 at 1:56 pm Reason: thought I best remove the reg numbers
#93
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,397
Thought as much! Must have just missed you as I heard the black Lamborghini drive away and by the time I was up there you were gone with only the empty champagne bottles left as evidence of your visit:
Hilton Bournemouth | R8 Lambo Merc Range Rover by BA_pics, on Flickr
Hope you're well, safe travels, I'll catch up with you sometime when I can get someone to put wheel clamps on your ride...
After a nice meal nearby, I went for a short walk along the beach, very serene and beautiful (when not rammed with people!)
A taster for those that have not yet been here to sample the great hotel and area:
Hilton Bournemouth | Beach Promenade by BA_pics, on Flickr
Hilton Bournemouth | Reflected rainbow by BA_pics, on Flickr
And my favourite from this evening:
Hilton Bournemouth | Seagull Beach by BA_pics, on Flickr
Hilton Bournemouth | R8 Lambo Merc Range Rover by BA_pics, on Flickr
Hope you're well, safe travels, I'll catch up with you sometime when I can get someone to put wheel clamps on your ride...
After a nice meal nearby, I went for a short walk along the beach, very serene and beautiful (when not rammed with people!)
A taster for those that have not yet been here to sample the great hotel and area:
Hilton Bournemouth | Beach Promenade by BA_pics, on Flickr
Hilton Bournemouth | Reflected rainbow by BA_pics, on Flickr
And my favourite from this evening:
Hilton Bournemouth | Seagull Beach by BA_pics, on Flickr
I stayed at Hilton Watford early March this year and same happened there , not quite as spectacular but in March!! .....wasn't expecting that?........may take my mother Bournemouth later in the year for a treat , she would love it!......glad you had a good stay and thanks for the report, hope to hook up one day soon for real!.....regards.
#94
Join Date: Mar 2016
Location: UK
Programs: SPG Platinum, Hilton Diamond, IHG Platinum
Posts: 172
Be warned. This hotel is currently operating a 7-day cancellation policy on flexible bookings.
I just made a booking (at Friday 10:30am) for Sunday night and was surprised when my email confirmation indicated that I already had passed the cancellation deadline. I hadn't spotted that in the rules when booking. I like flexibility and don't appreciate things like this, so I called the Diamond team and they cancelled immediately. If I still need the room on Sunday then I'll re-book on the day or stay somewhere else (because they have now pissed me off)
I just made a booking (at Friday 10:30am) for Sunday night and was surprised when my email confirmation indicated that I already had passed the cancellation deadline. I hadn't spotted that in the rules when booking. I like flexibility and don't appreciate things like this, so I called the Diamond team and they cancelled immediately. If I still need the room on Sunday then I'll re-book on the day or stay somewhere else (because they have now pissed me off)
#95
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,397
Be warned. This hotel is currently operating a 7-day cancellation policy on flexible bookings.
I just made a booking (at Friday 10:30am) for Sunday night and was surprised when my email confirmation indicated that I already had passed the cancellation deadline. I hadn't spotted that in the rules when booking. I like flexibility and don't appreciate things like this, so I called the Diamond team and they cancelled immediately. If I still need the room on Sunday then I'll re-book on the day or stay somewhere else (because they have now pissed me off)
I just made a booking (at Friday 10:30am) for Sunday night and was surprised when my email confirmation indicated that I already had passed the cancellation deadline. I hadn't spotted that in the rules when booking. I like flexibility and don't appreciate things like this, so I called the Diamond team and they cancelled immediately. If I still need the room on Sunday then I'll re-book on the day or stay somewhere else (because they have now pissed me off)
#96
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
A friend I know who used to be a GM at an IHG property in Edinburgh used to do something similar during July and August for the festivals. He said it was the best way to manage demand as it deterred people holding numerous rooms over several properties the cancelling them all but one at the last minute leaving them with inventory that could have been sold several times over.
#97
Original Poster
Join Date: Nov 2010
Location: Bristol, UK
Programs: HH D, Rad VIP, Marriott G
Posts: 5,359
Peak summer period at a holiday resort in the middle of the best summer we have had for a couple of years so it doesn't surprise me tbh.
A friend I know who used to be a GM at an IHG property in Edinburgh used to do something similar during July and August for the festivals. He said it was the best way to manage demand as it deterred people holding numerous rooms over several properties the cancelling them all but one at the last minute leaving them with inventory that could have been sold several times over.
A friend I know who used to be a GM at an IHG property in Edinburgh used to do something similar during July and August for the festivals. He said it was the best way to manage demand as it deterred people holding numerous rooms over several properties the cancelling them all but one at the last minute leaving them with inventory that could have been sold several times over.
It is unfortunate in cases such as yours but I have seen the 'normal' cancellation policy on bookings for later in the year so assume it is just the peak season.
The hotel is very nice so hoping you'll give it a try, appreciate you need the flexibility and maybe you can find a good rate on the day to avoid the issues.
Safe travels ^
#98
Join Date: Mar 2016
Location: UK
Programs: SPG Platinum, Hilton Diamond, IHG Platinum
Posts: 172
#99
Original Poster
Join Date: Nov 2010
Location: Bristol, UK
Programs: HH D, Rad VIP, Marriott G
Posts: 5,359
Stayed two nights this bank holiday and surprise, surprise...it was busy!
To give an idea of how busy...this is a picture of Bournemouth beach on Saturday, it was heaving, however, about a mile down the beach there was some quiet space and fewer people.
The stay was two separate bookings, one on points and one with cash. One booking was upgraded (^ thanks to the great staff), the other couldn't be as it was booked solid and I had booked the highest room available that night.
We were only in the lounge briefly (not during alcohol hours) and just grabbed a drink or two, only a few people using it so plenty of seating still at non peak times.
Breakfast was very busy and we went down each day at around 09:30 which was peak times for them and although busy, it was still quite good and always a table could be found quite quickly.
Definitely still a favourite for me on the South coast when pricing allows (or enough points). I do love the Jnr. Suites here and they are just as good as the suites (excepting the balcony of a suite).
Parking was chargeable and busy but we could still find a space. You can extend the parking if needed by asking the front desk for a few hours or tailored to your needs. (parking each day is valid until 3 PM the following day as standard. 3 additional hours was 4 GBP on top).
Safe travels. ^
To give an idea of how busy...this is a picture of Bournemouth beach on Saturday, it was heaving, however, about a mile down the beach there was some quiet space and fewer people.
The stay was two separate bookings, one on points and one with cash. One booking was upgraded (^ thanks to the great staff), the other couldn't be as it was booked solid and I had booked the highest room available that night.
We were only in the lounge briefly (not during alcohol hours) and just grabbed a drink or two, only a few people using it so plenty of seating still at non peak times.
Breakfast was very busy and we went down each day at around 09:30 which was peak times for them and although busy, it was still quite good and always a table could be found quite quickly.
Definitely still a favourite for me on the South coast when pricing allows (or enough points). I do love the Jnr. Suites here and they are just as good as the suites (excepting the balcony of a suite).
Parking was chargeable and busy but we could still find a space. You can extend the parking if needed by asking the front desk for a few hours or tailored to your needs. (parking each day is valid until 3 PM the following day as standard. 3 additional hours was 4 GBP on top).
Safe travels. ^
#100
Join Date: Sep 2007
Programs: AA, BA, Accor, Honors Diamond, IHG Diamond Elite and lots more....
Posts: 2,971
Stayed here last night. A couple of changes.
However got chocolates by the bed last night.
Currently two course dinner for £20 in the restaurant with a beer or glass of wine Monday to Thursday. Just be aware that the leaflet says 10% service charge, but they add 12%. The leaflet is not given at the table, so you need to be aware. Or two can eat for 39.99. Saving a penny on that offer, but just wine and no beer with that one.
Breakfast is until 10am still, so going down shortly.
However got chocolates by the bed last night.
Currently two course dinner for £20 in the restaurant with a beer or glass of wine Monday to Thursday. Just be aware that the leaflet says 10% service charge, but they add 12%. The leaflet is not given at the table, so you need to be aware. Or two can eat for 39.99. Saving a penny on that offer, but just wine and no beer with that one.
Breakfast is until 10am still, so going down shortly.
Last edited by GentleGiant; Sep 20, 2017 at 11:54 am
#101
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,584
Stayed here last night. A couple of changes.
Until a month ago the hotel was owned by Hilton. It is now a franchise. When I joked about does that mean cost cutting, she laughed and nodded.
Gone are previous diamond welcome notes with sweets in the room. Upgrades are currently to junior suite level with one bedroom suites left empty.
However got chocolates by the bed last night.
Currently two course dinner for £20 in the restaurant with a beer or glass of wine Monday to Thursday. Just be aware that the leaflet says 10% service charge, but they add 12%. The leaflet is not given at the table, so you need to be aware. Or two can eat for 39.99. Saving a penny on that offer, but just wine and no beer with that one.
Breakfast is until 10am still, so going down shortly.
Until a month ago the hotel was owned by Hilton. It is now a franchise. When I joked about does that mean cost cutting, she laughed and nodded.
Gone are previous diamond welcome notes with sweets in the room. Upgrades are currently to junior suite level with one bedroom suites left empty.
However got chocolates by the bed last night.
Currently two course dinner for £20 in the restaurant with a beer or glass of wine Monday to Thursday. Just be aware that the leaflet says 10% service charge, but they add 12%. The leaflet is not given at the table, so you need to be aware. Or two can eat for 39.99. Saving a penny on that offer, but just wine and no beer with that one.
Breakfast is until 10am still, so going down shortly.
#102
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,397
#103
#104
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
It's never been hilton owned although Hilton managed it on behalf of the owners and builders - That Group. It's possible that the management has now transferred to a management company although I've had a quick look at the most of the big ones and none mention it.
http://news.hilton.com/index.cfm/new...rnemouth?tl=fr
Park Lane was sold to London & Regional in 2002 and is still with them today.
AFAIK Blackpool is still company owned.
http://news.hilton.com/index.cfm/new...rnemouth?tl=fr
Park Lane was sold to London & Regional in 2002 and is still with them today.
AFAIK Blackpool is still company owned.
#105
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,584
It's never been hilton owned although Hilton managed it on behalf of the owners and builders - That Group. It's possible that the management has now transferred to a management company although I've had a quick look at the most of the big ones and none mention it.
http://news.hilton.com/index.cfm/new...rnemouth?tl=fr
Park Lane was sold to London & Regional in 2002 and is still with them today.
AFAIK Blackpool is still company owned.
http://news.hilton.com/index.cfm/new...rnemouth?tl=fr
Park Lane was sold to London & Regional in 2002 and is still with them today.
AFAIK Blackpool is still company owned.