Hilton New York JFK Airport {US-NY} — CLOSING as of October 1 2023
#16
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,090
There is a shuttle.
Get on the train to Federal Circle and then call the hotel. There are phones just inside the train station on the ground floor - hence it is a free call.
They send the shuttle.
On the way back from the hotel, they run every 30 mins and get very busy in the early am. BUT they drop you off at your terminal rather than at Federal Circle.
I liked my recent stays there - one in an excellent room - end of corridor. Other was much smaller.
Rates fairly high, but cheaper than going in to NYC. Staff friendly and helpful. One stay gave proper Diamond benefits, other stay gave me nothing. They handled my FedEx delivery perfectly.
Self service check-in terminal in reception if queue is long.
When I was there the internet was not working in any of the rooms - it is normally free.
Get on the train to Federal Circle and then call the hotel. There are phones just inside the train station on the ground floor - hence it is a free call.
They send the shuttle.
On the way back from the hotel, they run every 30 mins and get very busy in the early am. BUT they drop you off at your terminal rather than at Federal Circle.
I liked my recent stays there - one in an excellent room - end of corridor. Other was much smaller.
Rates fairly high, but cheaper than going in to NYC. Staff friendly and helpful. One stay gave proper Diamond benefits, other stay gave me nothing. They handled my FedEx delivery perfectly.
Self service check-in terminal in reception if queue is long.
When I was there the internet was not working in any of the rooms - it is normally free.
#17
Join Date: Dec 2004
Location: DEN
Programs: UA member..., Marriott Platinum, Avis President's Club
Posts: 171
Hilton Garden Inn Queens/JFK Airport Trip Reports and Reviews
On a recent stop over I chose the JFK HGI based on the limited information found on FT. I was caught by surprise by the outstanding level of service found at the property. When I cleared immigration I called the hotel on my cell to ask about the shuttle pickup point, clear directions were given and the shuttle was standing by for us when we arrived at station C on the Airtrain. The check in process was outstanding with little delay and water bottle and pantry coupons given without any prompts. When I responded to the wake up call question the agent immediately recognized that I would not be dining at breakfast and gave me a second $5 pantry coupon! She also made complete arrangements for my van service to LGA the next morning (New Years Morning) at 5:15 am.
I found the staff to be excellent including great recommendations for local food delivery options, as we were not going to be dining in the restaurant. The room was clean and correctly prepared, the wake up call was executed on time. Check out was smooth and the supervisor made several calls to the van service company and kept me updated on the expected arrival of the driver.
Overall the stay was great. I was happy to have this experience because of the concerns about the other Hilton properties in the area. The JFK HGI was perfect ^ for my one night stop over on New Years Eve, 2005.
I found the staff to be excellent including great recommendations for local food delivery options, as we were not going to be dining in the restaurant. The room was clean and correctly prepared, the wake up call was executed on time. Check out was smooth and the supervisor made several calls to the van service company and kept me updated on the expected arrival of the driver.
Overall the stay was great. I was happy to have this experience because of the concerns about the other Hilton properties in the area. The JFK HGI was perfect ^ for my one night stop over on New Years Eve, 2005.
#20
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,311
Thanks for the review. Considering using points to stay there in Sept, since it seems like it's the only decent JFK option for a 7AM flight.
I noticed it's changing from cat 4 to cat 3 on June 1, so I guess I'll wait to make the reward rez.
-David
I noticed it's changing from cat 4 to cat 3 on June 1, so I guess I'll wait to make the reward rez.
-David
#21
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,454
Is $180 for one nite at HGI at JFK a good rate?
Hi. I (plus wife & 2 kids) will be arriving from an international flight in the evening at JFK and have a 9 am connection the next morning. We need to overnight at one of the hotels near JFK.
From what I've found on FlyerTalk, the JFK HGI supposedly has the most frequent/reliable shuttle service - this is important as I don't want to spend time after a long flight waiting around for the shuttle. Likewise, I don't want to risk missing my flight in the morning. From what I've read, other hotels (e.g. Holiday Inn) may have spotty shuttle service. The room itself is not important, as long as there are 2 beds and there aren't roaches crawling about
The best rate I can find online for the HGI is the AAA rate of about $180. Other JFK hotels price out around $150-160 so it's not that much more, relatively speaking, but still seems like a steep price for a not particularly noteworthy hotel.
Are there any other discount avenues I may be missing? I have no HH status or points to use. Priceline is not an option, since I can't guarantee I'd get the HGI. Any help would be appreciated. Thanks.
From what I've found on FlyerTalk, the JFK HGI supposedly has the most frequent/reliable shuttle service - this is important as I don't want to spend time after a long flight waiting around for the shuttle. Likewise, I don't want to risk missing my flight in the morning. From what I've read, other hotels (e.g. Holiday Inn) may have spotty shuttle service. The room itself is not important, as long as there are 2 beds and there aren't roaches crawling about
The best rate I can find online for the HGI is the AAA rate of about $180. Other JFK hotels price out around $150-160 so it's not that much more, relatively speaking, but still seems like a steep price for a not particularly noteworthy hotel.
Are there any other discount avenues I may be missing? I have no HH status or points to use. Priceline is not an option, since I can't guarantee I'd get the HGI. Any help would be appreciated. Thanks.
#23
Moderator: Hilton Honors, Practical Travel Safety Issues & San Francisco
Join Date: Jan 2001
Location: San Francisco CA
Programs: UA, Hilton, Priceline, AirBnB
Posts: 11,005
I always Priceline JFK
and forget the shuttles - I have never had good luck with them at any JFK hotel. I always just spring for a cab - tell the front desk or concierge you'd like to order a cab for a particulatr time (and remind hem that morning) For !10-12 it's worth the piece of mind, plus I save on the hotel....
that said the HGI is really nice....
that said the HGI is really nice....
#25
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,454
and forget the shuttles - I have never had good luck with them at any JFK hotel. I always just spring for a cab - tell the front desk or concierge you'd like to order a cab for a particulatr time (and remind hem that morning) For !10-12 it's worth the piece of mind, plus I save on the hotel....
that said the HGI is really nice....
that said the HGI is really nice....
Squeaker, regarding Priceline: what kind of prices have you been getting in the 3 star category (which seems to be the highest available).
#26
Join Date: Jun 2003
Location: Denver CO
Programs: HHonors Gold, National Emerald Club, no airline affinity status
Posts: 3,349
JFK Hilton Garden Inn worth it?
I have an opportunity to spend 1 night in NYC on my way back from Europe. I roughly have 26 hours in NYC from the time that I land until I fly back out. I automatically thought of a hotel close to JFK. Is the Hilton Garden Inn worth 30K HH points? Or I could splurge and go into Manhattan and stay there. Is 50,000 worth for the Times Square Hilton? What about 60,000 HH points for the Waldorf Astoria? What kind of room can I expect if I book any of the Manhattan choices? Thanks for any thoughts.
#27
Join Date: Aug 2005
Programs: AA Plt 3MM; UA 1K 2 MM; MR Lifetime Plat; HH Lifetime Diamond; HH Diamond; IGH Spire Ambas; SPG Gold
Posts: 2,149
I have an opportunity to spend 1 night in NYC on my way back from Europe. I roughly have 26 hours in NYC from the time that I land until I fly back out. I automatically thought of a hotel close to JFK. Is the Hilton Garden Inn worth 30K HH points? Or I could splurge and go into Manhattan and stay there. Is 50,000 worth for the Times Square Hilton? What about 60,000 HH points for the Waldorf Astoria? What kind of room can I expect if I book any of the Manhattan choices? Thanks for any thoughts.
You do not mention your HH status, which will impact upgrade possibilities.....
HGI at JFK is bland--just a typical HGI with nothing to do anywhere close.
Given 26 hours--I would go into Manhattan.
Got a two-room suite upgarde at WA--but it's not my style. Very old world, conservative decor.
Hilton TS is hip. Got a standard room--but it was larger than an average FS Hilton room.
I would go with the Hilton TS.
#29
Join Date: Jul 2005
Programs: DL Diamond, TK Elite+, HHonors Gold, FB, UA, AA
Posts: 230
I would go with the WA. The decor is a little old-fashioned, but I think the elegance, experience and the history behind the property are well worth the extra 10,000 miles.