Free drinks for AY Plats [and other experience reports of Plat recognition]
Aug 20, 2016, 12:45 pm
#91
Join Date: Mar 2016
Location: HEL
Programs: AY Platinum, Hilton Gold, Marriott Gold, GC Jade
Posts: 102
Flew HKG-HEL last night. No recognition of status whatsoever, neither for me or the other Plat sitting in my row in Y comfort. My experience is that it's still a complete crap shoot.
Aug 22, 2016, 2:38 am
#92
Join Date: Jan 2010
Location: Switzerland
Programs: AY Platinum Lumo, LX Senator, SK Life-time Gold, Marriott Titanium, Hilton Diamond
Posts: 282
During the past two weeks I traveled 4 times in economy between Arlanda and Helsinki. Every single time they greeted with the same wording "Welcome to the flight" in a very nice manner while providing a newspaper (before take-off). One time I was even greeted when leaving the plane ("See you again soon"). This worked really well I think and at least made my flight a little nicer. I wonder if this is a new instruction greeting because they repeated it in the same way every time.
Aug 22, 2016, 11:25 am
#93
Join Date: Aug 2016
Programs: AY Plat (OWE)
Posts: 177
Today OUL-HEL in A321 (AY370) with no recognition. No words, no smile. No newspaper offerred. For the drinks, after giving me my coffee, "Anything else?", took Fanta, with no comment but not asking for payment... Airplane very empty.
Aug 22, 2016, 11:53 am
#94
Join Date: Jul 2012
Location: Helsinki
Programs: A3 Gold, BA Silver
Posts: 1,014
Newspapers are offered only on international flights.
Aug 23, 2016, 5:01 am
#96
Join Date: Mar 2015
Location: HEL
Programs: AY+ Plat and several other cards
Posts: 645
On none of my recent Finnair LH flights, nor have they noted Plats or OWEs in any other way, either! I have already been wondering that have they changed the policy to ask Plats first. Obviously some of the FAs just don't follow the procedures. Very inconsistent.
Aug 23, 2016, 10:37 am
#97
Join Date: Sep 2013
Location: HEL
Programs: AY Plat Lumo
Posts: 1,519
Aug 23, 2016, 10:53 am
#98
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,276
OSL-HEL today. Perfect! Choice of newspapers offered, with a greeting by name and a "welcome aboard". Drink service was for plats "could I offer you some champagne". Very good Finnair! It's not harder than that.
Aug 23, 2016, 11:02 am
#99
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Yes, I am sure they track us 'never-y's and punish us if we ever leave the true path! I dread my november inaugural y flight ...
Aug 23, 2016, 1:56 pm
#100
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,268
Aug 24, 2016, 9:38 am
#104
Join Date: Jul 2014
Programs: AY Platinum
Posts: 287
Just had my first trip with the free drink in Y. On the first flight I made it a bit awkward myself when I asked about it and the flight attendant misheard me.
On the flight back, I just placed my card on the table and neither of us mentioned it, but she never asked for payment. That was kinda slick. I had been moved around the cabin twice (ATR...) so I didn't expect them to know based on my seat.
On the flight back, I just placed my card on the table and neither of us mentioned it, but she never asked for payment. That was kinda slick. I had been moved around the cabin twice (ATR...) so I didn't expect them to know based on my seat.
Aug 30, 2016, 5:29 am
#105
Join Date: Dec 2006
Location: WC1
Programs: BAEC Gold, SK *G, Hertz President's Circle
Posts: 660
LHR-HEL last week. The purser had made a note of all the OWEs in the Y cabin and went around asking if any of us wanted newspapers. At the drinks run, I asked him for two mini-champagnes (for OH and myself) and tried paying. He said that they were complimentary as a Platinum (no mention of OW status), and said that I should have been aware of that as they had sent an e-mail around. He added that if there is any confusion in the future, I should tell the cabin crew that it is going to be free.