The event will be at least four complete days this year from Thursday through Sunday, unlike last year when the event was technically fewer than three days. We say “at least four complete days” because we may add additional days to either end of this event as needed.
Dates and times of the venues are still yet to be determined and will be announced soon, but the confirmed venues as of now are:
Thursday, October 21, 2010
Delta Heritage Museum
8:30 - 10:30 in the morning
LunchSponsored by Delta Air Lines
11:00 in the morning - 12:45 in the afternoon
Executive Question and Answer SessionDetails soon to come
12:45 - 5:30 in the afternoon
DinnerSponsored by Delta Air Lines
6:00 in the evening
Friday, October 22, 2010Operations Day — Still unconfirmed at this time
Technical Operations Center
8:50 - 11:50 in the morning for one group of 60, including the volunteers
1:50 - 4:50 in the afternoon for the other group of 60, including the volunteers
Operations Control Center
8:50 - 9:50 in the morning for one group of 25
9:50 - 10:50 in the morning for a second group of 25
2:50 - 3:50 in the afternoon for a third group of 25
3:50 - 4:50 in the afternoon for the last group of 25
Flight Simulators
10:50 - 11:50 in the morning for one group of 20
11:50 in the morning - 12:50 in the afternoon for a second group of 20
12:50 - 1:50 in the afternoon for a third group of 20
1:50 - 2:50 in the afternoon for the last group of 20
DinnerLocation known but not yet confirmed with a sponsor
6:00 in the evening
Saturday, October 23, 2010
Road Warrior Training IBasic 7:30 AM – 4:30 PM
Walk a Mile with Atlanta Airport Customer Service for those attendees not attending the Road Warrior Training venue
DinnerLocation known but not yet confirmed with a sponsor
5:00 in the evening
Sunday, October 24, 2010
Road Warrior Training IIAdvanced 7:30 AM – 3:30 PM
Walk a Mile with Atlanta Airport Customer Service for those attendees not attending the Road Warrior Training venue
As of this time, we are still working on the details of which remaining venues and activities will occur and on specifically which days, but although no one is required to attend all four days and can pick and choose the events they wish to attend, plan for a full four days of activity if you want to take full and complete advantage of this event, meaning starting in the morning on Thursday, October 21.
These dates were chosen for a variety of reasons, mostly based on constructive input from potential attendees for the event this year. As much as we would like to do so, we know we cannot please everybody, but these dates should work for the majority of FlyerTalk members interested in attending this event.
This date and time was chosen because it gave at least two weeks for FlyerTalk members to prepare in advance to register to attend the desired venues at the event. To be as fair as we can to everyone, previous lists were not be taken into consideration regarding priority to those who want to attend. We started fresh and clean with a brand-new list at www.atldo.com where — unlike last year — registrations and payments will be made electronically.
Just to be sure we can properly set the expectations of everyone, here are some key points to review prior to beginning the registration process:
Agenda and Schedule
Please note all the agenda items that you are shown are simply placeholders at this point. The actual time and dates are subject to change and additional venues/events will be added as they are confirmed. Please make note of the password you choose for your account so that you can quickly log back in at a later time to add these other events.
Wait List
Once the event or a venue is full, the waitlist function will close registration and start taking e-mail addresses for notification of when a slot opens in the full event or venue. The system keeps an exact time stamp to the second of when a person joins a waitlist. Once a slot opens up, the system will send you an e-mail message and will hold your spot for 48 hours after the e-mail message is sent. You will need to follow the instructions in the e-mail message to complete your registration.
Have a Question or Concern?
If you have problems with your registration you can e-mail register@atldo.com, use Yahoo Instant Messenger to chat with ATLDO_Wes or call our ATLDO hotline at (404) 910-3595. Please note that the registration hotline will only be turned on Saturday and then will be turned off until the event starts in October. If you call, please leave a voice mail message and someone will call you back as soon as possible. If you have any questions or concerns with the overall event, send a message to the following e-mail address: questions@atldo.com
E-Mail Filters
Due to issues outside of our control, please check your spam box if you do not get an e-mail message confirmation within 30 minutes of completing your registration. We have noticed this problem on Yahoo accounts including BellSouth webmail. Your best bet is to add register@atldo.com to your safe senders list.
US$95.00 is the registration fee for the event this year, which is non-refundable.
This fee is necessary to cover costs associated with this event, including but not limited to:
Badges
Printing
Transportation
T-shirts
Information technology such as the maintenance of www.atldo.com, the official Internet web site of the 2010 Second Annual Delta Air Lines FlyerTalk Event in Atlanta, Georgia
VISA, MasterCard, American Express and Discover, as well as PayPal, are acceptable forms of payment for the event this year.
If you wish to book multiple people, please use the add a person feature after you have completed your registration.
Unfortunately, we have no choice but to implement a non-refundable registration fee. There were a number of costs and outstanding expenses that were not covered last year due to a variety of reasons, including last-minute changes by a minimum of four FlyerTalk members who promised to attend but simply did not show up even though their slots were already covered financially, resulting in an out-of-pocket net loss of almost a thousand dollars.
The registration fee is indeed transferable. All transfers or substitutions must be requested via e-mail at register@atldo.com. Transfer of the registration fee may be subject to a $5 fee that is out of our hands. We plan to announce a cut-off date in the future.
All venues of the event last year will be repeated this year, plus a few additional venues which we are not yet prepared to reveal and some surprises we are in the process of concocting.
Each venue will have a limit of 100 FlyerTalk members, not including any volunteers or special guests, although we are currently working with the different departments of Delta Air Lines on increasing the limit while still keeping their respective venue manageable. This means that, with 145 FlyerTalk members announcing their intent to attend the event this year and not everyone attending every venue, there is a good chance that each person will be able to attend the venues of their choice. For some venues, the group of 100 FlyerTalk members will be split into smaller groups to attend at different times and perhaps even on different days to maintain the intimate experience of the venues as experienced last year.
Dates and times of the venues are still yet to be determined and will be announced soon, but the confirmed venues as of now are:
Thursday, October 21, 2010
Executive Question and Answer Session Jeff Robertson Vice President of Loyalty Programs
Delta Heritage Museum Greg Romanoski Development Manager
The Delta Heritage Museum is housed on the Delta Air Lines world headquarters campus in historic hangers 1 and 2. We will visit the Museum for approximately two hours, starting with a tour of The Spirit of Delta Boeing 767 jet exhibit.
The History of The Spirit of Delta, Hangar Two — This exhibit tells the story of why The Spirit of Delta was such a special aircraft to Delta Air Lines. It also highlights why the Boeing 767 was an important milestone in Delta’s fleet. Photographs, memorabilia, airplane models, and aircraft parts are on view.
Red Tail Flying: Voices and Images of Northwest Airlines, Hangar Two — Northwest Airlines began with mail service in 1926 and grew to become an important part of the history of aviation. This exhibit shares 82 years of Northwest Airlines’ pioneering history using employee and customer stories, photographs, advertising, objects, and videos. Visitors will see the development of Northwest Airlines’ famous red tail livery, learn about Northwest Airlines industry firsts, and hear stories from long-term Northwest Airlines Chief Executive Officer Don Nyrop.
A new exhibit focused on Delta’s history from crop dusting to jets (1920s-1950s) is now open. This permanent exhibit opened on June 17, 2009 in celebration of Delta’s 80th anniversary of passenger service.
“Ship 41” — The first DC-3 to carry Delta passengers was immaculately and painstakingly restored from 1993 through 1999 by volunteers and a core mechanic team, some of whom you will meet and hear about the restoration first-hand. You will have the opportunity to board this aircraft and actually sit down inside of it! Winner in 2001 of the first National Trust for Historic Preservation award presented to an aircraft.
1931 Travel Air — Symbolizing the first passenger aircraft of Delta Air Lines.
1936 Stinson Reliant SE — Nicknamed the “Gull Wing,” this unique aircraft served as an instrument trainer for Northeast Airlines pilots in 1941-1942.
Archives — Professionally managed archives of artifacts related to Delta Air Lines and its ancestor airlines. The Archives maintains over 200,000 images, 1,000 films, and one of the world's largest airline uniform collections in a museum.
Aviation reference library.
Replica of the first Delta station in Monroe, Louisiana.
An 800-square-foot museum shop, housed in a redesigned section of the hull of the first Lockheed L-1011 ever built — and yes, you can sit in the cockpit and take photographs!
As a nonprofit 501(c)(3) organization, the Delta Air Transport Heritage Museum depends on generosity and support. Donations to the Museum go toward preserving and presenting the history and heritage of Delta Air Lines. Please consider making the Delta Heritage Museum a part of your charitable contributions so that they can continue current programs and plan for the future.
Friday, October 22, 2010Operations Day
Operations Control Center Gary Edwards Director of Flight Control
The Delta Operations Control Center, or OCC, is the “heart” of the day-to-day operations at Delta Air Lines. In preparation of the integration of Northwest Airlines with Delta Air Lines, this facility was completely gutted and re-built from the floor up in April of 2009 to accommodate the significant increase in the staff and the number of daily operations that became part of the new Delta Air Lines. We will assemble in the briefing room at the OCC which has large picture windows to see the atmosphere that resembles “mission control.” The overview of the OCC includes but is not limited to:
Equipment control
Flight control
Maintenance control
Meteorology
Radio
Security command center
System reroute
Technical Operations Center
The Delta Air Lines Technical Operations Center, also known as the TOC or Delta Tech Ops, as it is often called, located at Atlanta Hartsfield-Jackson International Airport, is among the largest and most modern aircraft restoration facilities in the world. With greater than 63 acres of hangar, shop and office space, this huge operation is dedicated to its main goal — maintaining the fleet of Delta Air Lines aircraft in top condition. Tech Ops performs maintenance for Delta-owned engines and components; and aircraft hangar visits including the painting of aircraft. You will get see aircraft in the bays for routine maintenance checks. You may even get to see the interiors of some aircraft getting a facelift.
An important part of maintenance work happens in the shops. More than 60 shops at the Technical Operations Center, each specializing in a particular type of work, repair the parts removed from the aircraft. Engines are repaired in the Power Plant Shop; radios and radar are repaired in the Electronics Department; and landing gears, wheels, brakes, seats and many other components are maintained by their particular shops. You will have an opportunity to visit many shops and the parts department known as Stores.
Delta Tech Ops is also a Maintenance – Repair – Overhaul, or MRO, provider for greater than 100 customers, including several air carriers.
Included on the tour will be the following:
Engine shop
Test cells, and if you are lucky, as some of us were last year, you may actually see the testing of an engine in real time
Hangar Bays
Aircraft in for Heavy Maintenance Visit (HMV)
Stores
Composite Shop
Paint Hangars
Electronics
Avionics Shops
We will begin by assembling as group in a large classroom to get an overview of the Delta Tech Ops, and then break into the smaller groups for the actual tour of the facility. Each group will have 3 Delta Tech Ops escorts who can give you highlights throughout the tour and answer any questions that you may have.
Flight Simulators Keith Fenimore
80 lucky attendees will have the opportunity and chance to pilot a flight simulator at Delta Air Lines for 15 minutes, including the newest state-of-the-art Boeing 777-200LR flight simulator with high-resolution graphics.
In-Flight Services Training, which includes but is not limited to:
Review of the in-flight aircraft safety announcement, although finger-wagging is optional
Primary responsibilities of the crew on-board the aircraft
Equipment and procedures
Overview of the six-week in-flight training courses and topics
Proper procedure for Business Elite and beverage services
Meteorology — This is an overview of the industry-leading and technically proficient meteorology department at Delta Air Lines. If you like weather maps, this portion is especially for you!
Emergency Procedures — Using the full-motion cabin simulator at the state-of-the-art training facility at Delta Air Lines, this portion of the Road Warrior Training includes but is not limited to the following:
Hands-on training operating emergency aircraft equipment such as aircraft doors and emergency exit windows
Emergency exit operating procedures and nomenclature
Emergency evacuation preparedness
Dry ditching, including using the inflatable slide for access to safety
Aircraft decompression, including oxygen mask deployment
Other activities for those attendees not attending the Road Warrior Training venue
Sunday, October 24, 2010
Road Warrior Training IIAdvanced 7:30 AM – 3:00 PM
This advanced training will concentrate on preparedness for in-flight emergency situations and will require the experience offered in Road Warrior Training I. Some of the items under consideration for this venue include but are not limited to:
Hazardous Materials — What is allowed on-board Delta Air Lines aircraft, and what is not allowed
Smoke and Fire — Learn about:
Fire physiology
Types of fires and how to extinguish them
How to prevent fires from happening in the first place
Procedures for fighting a fire in the aircraft cabin
First Aid and Medical
Emergency action principles
Choking
Cardiopulmonary resuscitation, or CPR
Automated external defibrillator, or AED
Basic first aid
Other related modules
Security Issues and Procedures — This may include the review of case studies and role-play activities based on the most current information from the Federal Aviation Administration, Transportation Security Administration, and United States Department of Transportation
Emergency Procedures Refresher — Using the full-motion cabin simulator at the state-of-the-art training facility at Delta Air Lines, this portion of the Road Warrior Training includes but is not limited to the following:
Hands-on training operating emergency aircraft equipment such as aircraft doors and emergency exit windows
Emergency exit operating procedures and nomenclature
Emergency evacuation preparedness
Water ditching
Dry ditching, including using the inflatable slide for access to safety
Aircraft decompression, including oxygen mask deployment
Other activities for those attendees not attending the Road Warrior Training venue
Not scheduled as of yet Atlanta Airport Fire Stations — We will get to a chance to visit with the on-site emergency crews at Atlanta Hartsfield-Jackson International Airport and see how they are prepared to handle emergency situations. Because we have a large group, we will be splitting up into smaller groups visiting either Fire Station #33 or Fire Station #40.
Other surprises atldlff and Canarsie are busy cooking up and hoping to come to fruition
Lunch and dinner on Thursday, October 21 will both be sponsored by Delta Air Lines.
Additionally, we are hoping to have at least two sponsored dinners occur on Friday and Saturday evening, October 22 and 23, at no cost to registered attendees whose account is in good standing, with the possibility of additional sponsored meals to be added. Please click here on registering for the complementary dinner events.
We expect one dinner to be at Prime at Lenox Mall again this year, and the other dinner may be at a swimmingly but rather fishy place to eat — hint, hint…
It is now official as of September 29, 2010:
Thursday, October 21, 2010 The Piedmont Room
At Park Tavern in Piedmont Park
500 10th Street Northeast
Atlanta, Georgia 30309
404-249-0001
Cocktails and Appetizers 6:00 — 7:00 in the evening
Dinner 7:00 — 10:00 in the evening
Sponsor: Delta Air Lines.
It is now official as of September 24, 2010:
Friday, October 22, 2010 Prime
3393 Peachtree Road Northeast
Atlanta, Georgia 30326
404-812-0555
Cocktails and Appetizers 6:00 — 7:00 in the evening
Dinner 7:00 — 10:00 in the evening
Sponsor: Delta Air Lines, on behalf of American Express.
Prime, located in Lenox Mall, is a steakhouse which also offers such items seafood, salads and sushi — and one cannot go wrong with the menu choices. In recent years, Prime has grown to become a favorite amongst FlyerTalk members, and its popularity continues to grow. Due to the number of attendees dining at Prime, the restaurant will be closed for our event.
The menu this year will be similar to the one last year, except that there is expected to be a dessert table filled with assorted desserts to which you may help yourself, rather than a choice of three desserts which were served the wait staff at your table.
We hope nobody is disappointed about the part of having more choices for dessert...
Saturday, October 23, 2010 Georgia Aquarium
225 Baker Street
Atlanta, Georgia 30313
404-581-4126
Aquarium Admission 5:00 — 7:00 in the evening
Dinner Reception with Reception Stations 6:00 — 10:00 in the evening
Sponsor: Delta Air Lines, on behalf of SunTrust.
The Georgia Aquarium is the “swimmingly but rather fishy place to eat” with which we hinted, and will be closed for our event as a private party, although there will be another private party simultaneously occurring. Attendees will have two hours to roam and explore the entire aquarium, abounding with marine life with which you just might be making new friends. Afterwards, dinner by Wolfgang Puck catering will be available at the reception stations with a variety of food, including beef, chicken, vegetables and assorted pastas — not just seafood.
In addition, a light continental breakfast and a buffet deli lunch are included in the cost of each Road Warrior Training event.
US$150.00 for each of the two Road Warrior Training venues, with no increase in cost from last year. This is a 50% discount off of the full price of Road Warrior Training, and the training was customized for FlyerTalk members for the event last year.
All other venues are complimentary to every registered attendee whose account is in good standing.
In addition to the already mentioned non-refundable registration fee of $95.00 per person, and the Delta Air Lines Road Warrior Training (Level 1 or Level 2) of $150.00, there are some service fees asssociated with using an automated event registration system that is handling event and venue scheduling as well as credit card processing. The service charge for using this service will vary depending on which paid events you take part in.
The service fees will be as follows:
$16.08 for a total of $261.08 ($95.00 + $150.00 + $16.08) if you are attending this event and include either one of the Road Warrior Training venues
$8.65 for a total of $103.65 ($95.00 + $8.65) if you wish to just attend the event without any other paid events
While donations to the Delta Heritage Museum and a charity of the choice of Delta Air Lines are recommended, you are not required to make a donation to attend this event.
A special room rate of US$79.00 is being offered to attendees of the event and — unlike last year, when the cost of Internet access was 50% off — this year, Internet access is complimentary. For those attendees who are Hilton HHonors members, you may choose a free MyWay benefit other than Internet access, which you will receive.
For those of you who are Diamond and Gold Hilton HHonors VIP members:
Quote:
Originally Posted by DiverDave
The Hilton confirms they will give lounge access to their registered guests who are HHonors Gold members. (That's actually the normal policy at this Hilton.) I will ask HHonors Gold members staying at the Atlanta Airport Hilton to PM me a week or so before the event, and I will provide that list to the Hilton. That will make doubly sure you get lounge access as an HH Gold member.
I have confirmed that their lounge is now open regular hours over the weekend. Last year it was closed over the weekend with changed hours due to the economy. This year it is back to regular hours.
Where you have questions/concerns about the Hilton, I'll help. My first priority request was to get free Internet, which they graciously agreed to. Our contract is signed, but I can still follow up on questions/concerns.
The Hilton is doing a lot to help us out, so we ask that you give consideration to staying with them for this event.
Thank you,
David H.
Additionally, Hilton Atlanta Airport is generous in their support of this event as all attendees, whether or not they are guests of the Hilton Atlanta Airport, will be able to park free of charge during the days of the event, as happened last year.
A block of rooms have been reserved for October 20, 2010 - October 25, 2010.
Please note that the special room rate for this event will be available until September 29 or until the group block is sold-out, whichever comes first.
You will be pleased to know that your volunteer team from the 2009 event remains intact for the 2010 event, with the addition of at least ten more volunteers.
Event Organization
atldlff*Event Organizer Canarsie*Event Organizer
Leader of Volunteers
atl runner*Chief of Volunteer Staff
Technology and Registration
WesNSpace*Technology Leader scoow*Registration Planning and On-site Registration Flyin'Mom*On-site Registration
WesNSpace*Delta Heritage Museum VuelosOperations Control Center thezipperTechnical Operations Center MM/PM widgetRoad Warrior Training I and Road Warrior Training II mersk862Atlanta Airport Fire Station Tours atldlff*Delta Air Lines Executive Engagement Canarsie*Delta Air Lines Executive Engagement
At the event last year, not everybody attended all of the venues on all three days. For example, there were some FlyerTalk members who only wanted to attend the Road Warrior Training. Other FlyerTalk members only showed up for the first day or the first couple of days.
If you are registered but did not submit your FlyerTalk name, please let me know and I will add you to this list. In fact, please alert me of any corrections which need to be made to this list.
First, a big thank you to Canarsie for his hard work in putting together the format and announcement for this year’s event.
We have assembled together an incredible team of FlyerTalk volunteers to help plan and manage this year’s event. One of the big changes you will notice is the utilization of new technology lead by WesNSpace. He along with several volunteers have been working for weeks behind the scenes planning, implementing and testing the web-site, registration tool and some technologies that will help us provide an even better experience for those that will be attending this year.
The great staff at Delta that provided the support to our event last year has mentioned several times how much they are anxiously looking forward to having us back again this year.
For those that attended this event last year, we are making some changes to the format and content of many of the venues that we think you will find interesting. For those of you who will be attending this event for the first time, I believe that you will find this to be a very unique, informative and fun experience with an incredible “behind-the-scenes” look at Delta that is not available anywhere else.
On behalf of the entire planning team, we look forward to welcoming you on-board for this year’s event. As always, more details to come… Stay tuned!
Programs: DL PM, RW, SC. Coffee isn't a drug, it's a vitamin.
Posts: 12,671
Hope you have enough server capacity at http://www.atldo.com/ to prepare for the rush. At the moment I suspect a couple hundred FT'ers are sitting and hitting the reload button on their browsers, waiting for it to go live.
Hope you have enough server capacity at http://www.atldo.com/ to prepare for the rush. At the moment I suspect a couple hundred FT'ers are sitting and hitting the reload button on their browsers, waiting for it to go live.
LOL I've got it under control. I put another 256 mb of ram in the netbook running the site.
Dates and Times
