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Citi Hilton Honors Reserve Card [Ends Dec 2017]

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Old Oct 6, 2013, 12:04 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Citi's contract to issue Hilton co-branded cards ends in December 2017. Citi will sell most accounts to American Express. The criteria for determining which accounts are eligible to be sold are unpublished. Read Hilton FAQ: http://hiltonhonors3.hilton.com/en/e...-card-faq.html


ALL known links for ALL Citi Hilton Honors cards appear to be dead now.
-----------------------------

This thread is a continuation of: Citi Hilton HHonors Reserve Card (2012 - 2015)


Link no longer working: https://www.citicards.com/cards/cred...7A711D5L00101W

Link no longer working: https://www.citi.com/credit-cards/cr...s-reserve-card

- Earn two weekend night certificates - at select hotels and resorts - after making $2,500 in purchases.

- Enjoy Hilton HHonors Gold Status as long as you are a Citi Hilton Reserve cardmember

- Annual Fee: $95,
not waived


From the app page:
"Weekend Night Certificates offer is not available if you have had any Citi®Hilton HHonorsTM card opened or closed in the past 24 months"."Weekend Night Certificates offer is not available if you have had a Citi Hilton HHonors Reserve Card account that was opened or closed in the past 24 months." (Language change to "any" dates back to August 2016.)


When will I receive my free nights?
Some datapoints indicate that the certificates are emailed ~7 days after the statement in which the spend is met, but others datapoints indicate that it may take 1-2 additional statement cycles before they're actually sent.

How long do I have to use the free nights?
The certificates expire 12 months from the date that they're emailed to you. Your stay must be completed on or before this expiration date.

Do I need to print the certificates and take them with me?
Yes. Some people say they haven't been asked for them, but it's much better to have them and not need them than to need them and not have them.

Can the free weekend certs be redeemed online?
No, you have to call the HHonors department to book them. Even regular Hilton reservations cannot book them, although they can transfer you to the right department.


so the 2-browser trick is dead. can we still apply two HH Reserve card every 65 days, with same HH #, and get four certificates?
Several people have reported successfully churning this card, and receiving the certificates for both cards. Closing one card before applying for another doesn't appear to be required.

You can still get as many as you want of the Citi Hilton 50k cards (except that CITI only allows two cards of any type every 60-65 days).all 50k card offers without 18 month language dead as of 7/5/15

Can you get the anniversary free night bonus without paying the annual fee, or do you get the free night bonus only if you hit $10,000 in charges AND renew?
This seems to be YMMV. Some people have reported not getting it until well after their AF payment is due, while others have reported getting it in time to cancel and have their AF refunded. More data points on this are needed.

Terms and conditions for the free nights
Friday, Saturday & Sunday night, and I don't think there are any blackout nights (beyond the normal HHonors program rules). Here is the description from the Cert as well as the T&C's:

Description: You've received this reward certificate because you've met the purchase requirements with your Citi Hilton HHonors Reserve card. This reward is valid for one complimentary weekend night for a standard room at participating hotels worldwide, subject to availability. This reward is not valid at All-Inclusive or Distinctive properties and cannot be combined with the 5th Night Free benefit or other promotions. Please visit HHonors.com/weekendcertificate to see a list of excluded properties.

GENERAL TERMS AND CONDITIONS
As with any HHonors Reward, this Reward Certificate is subject to all HHonors Terms & Conditions on participation, use, and redemption, posted at http://hhonors1.hilton.com/en_US/hh/terms.do. The hotel stay received with this Hotel Reward Certificate shall be treated as a Hotel Reward Stay, as defined in the Terms & Conditions, except Points & Money, Premium Room and Room Upgrade Rewards cannot be used with this Certificate.

HOTEL REWARD TERMS AND CONDITIONS
1. Reward Certificate is not transferable after issued and may be redeemed only by the individual named thereon, consistent with HHonors Terms & Conditions. If a person other than the individual named on the Reward Certificate attempts to redeem it, the Certificate will be deemed void and accommodations will be denied.
2. Reward Certificate may not be sold, auctioned, bartered, brokered or purchased except with the express written consent of Hilton HHonors. Any Reward Certificate obtained in this manner by any person or entity will be considered to be fraudulently obtained and will be deemed void if transferred for cash or other consideration. Altered Reward Certificates are void and will not be honored.
3. Reward Certificate may not be combined with other certificates, discounts, packages or promotional offers, or Hotel Reward stays beyond Standard Room Rewards, unless otherwise specified in writing by Hilton HHonors.
4. Reward Certificate cannot be redeemed for cash, prizes or credit. Reward Certificate is not exchangeable.
5. Reward Certificate will not be replaced, reissued or credited if lost, stolen or otherwise destroyed.
6. Reward Certificate is void if copied, prohibited or restricted by law.
7. HHonors members will not earn points or miles for Hotel Reward stays, unless otherwise stated on the Reward Certificate.
8. Reward Certificate expires on the date noted on the face of the Reward Certificate.
9. Reward Certificate must be redeemed in strict accordance with the procedures specified on the certificate.
10. For the purpose of Certificate redemption, a weekend night is defined as a Friday, Saturday or Sunday night, unless specified otherwise on the Reward Certificate.
11. Reward Certificate applies to the room rate and tax of one standard room at a participating hotel and as further provided on the Certificate. A "Standard room" is as defined by the hotel. Any tax liability incurred in connection with the receipt and/or use of this Certificate, including, but not limited to, local or city occupancy taxes, or individual income tax is the sole responsibility of the user. Incidental charges are the responsibility of the user.
12. Reward Certificate usage is limited to Double Occupancy. Additional occupants, age 19 and above, are subject to the standard extra person charges.
13. Reward Certificate reservations must be guaranteed with a credit card. Some hotels may require a deposit in lieu of a credit card guarantee. Deposits cannot be waived for Reward Certificate reservations. Reward Certificate reservations that are cancelled outside of the time frame set by the hotel's individual cancellation policy will be charged one night's room and tax at the hotel's minimum rate for that date.
14. Reward Certificate is valid for the number of nights noted under the description on the face of the Certificate. If the Certificate is valid for more than one night, all nights must be used and the Certificate redeemed for a single stay that includes up to all Certificate nights. The Certificate cannot be broken down and/or redeemed for more than one stay. Any unused nights will be forfeited and will not be replaced or credited.
15. No credit or substitutions will be given for any Reward Certificate including those that are only partially used.
16. Promotional Rewards are for Standard Rooms only.
17. Hotel stays resulting from Reward Certificate are non-commissionable to travel agents.
18. Recipients of Reward Certificate may be required to sign a release of liability and a statement permitting the use of their name and/or photo for promotional purposes without additional compensation.
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Citi Hilton Honors Reserve Card [Ends Dec 2017]

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Old Apr 3, 2017, 9:55 am
  #346  
 
Join Date: Jul 2013
Posts: 1,784
Originally Posted by farnorthtrader
It is kind of a good news, bad news scenario. The bad news is, you need $40,000 in spend to get to diamond. The good news is, although the $10,000 is over the card account year, the $40,000 is over the calendar year, so you have 9 months to get the $30-40,000 you need to spend in 2017!
There is more "bad news" than that. The OP needs to spend $30K more this year, which will require paying the AF.

On top of which, from what I've read, Diamond Status is of questionable value, except perhaps in a couple of Asian properties. Two major travel bloggers, (OMAAT and VFTW), who could easily re-qualify for Diamond, have said they don't see the point in it, and that when they dropped back to Gold saw no real difference.
RobertHanson is offline  
Old Apr 3, 2017, 10:40 am
  #347  
 
Join Date: Jul 2005
Location: BOS
Programs: BA GLD for LIfe, AA PLT 2 MM miler, B6 Mosaic, Star GLD; HH Diamond; Marriott PLT, IHG Plat
Posts: 1,368
Originally Posted by RobertHanson
There is more "bad news" than that. The OP needs to spend $30K more this year, which will require paying the AF.

On top of which, from what I've read, Diamond Status is of questionable value, except perhaps in a couple of Asian properties. Two major travel bloggers, (OMAAT and VFTW), who could easily re-qualify for Diamond, have said they don't see the point in it, and that when they dropped back to Gold saw no real difference.
I don't place a lot of value on Hilton points, but Diamond status is useful as it gets me into the executive lounges at some of the hotels I go to frequently. Clients probably wouldn't pay for the higher level of room (although they save the cost of breakfast), but I care about this when I am seeing several clients in the same city and have free blocks of time over a few days (or if I stay the weekend). I can use the exec lounge for business breakfasts and save time getting to places.

I don't know if Diamond status does anything else at this point.
shawbridge is offline  
Old Apr 3, 2017, 6:24 pm
  #348  
 
Join Date: Apr 2016
Programs: aadvantage, BA
Posts: 3
Originally Posted by farnorthtrader
It is kind of a good news, bad news scenario. The bad news is, you need $40,000 in spend to get to diamond. The good news is, although the $10,000 is over the card account year, the $40,000 is over the calendar year, so you have 9 months to get the $30-40,000 you need to spend in 2017!
Lol. Thanks for the clarification. I confused the status upgrade with the HH signature.
juanig007 is offline  
Old Apr 13, 2017, 12:15 pm
  #349  
 
Join Date: Nov 2015
Posts: 2
The standard "24 months" restriction is missing from the application!

Hello, folks:

Your link for the Citi® Hilton HHonors™ Reserve Card currently leads to an application page at Citicards without the standard “24 months” restriction. Instead, this language is posted: “This offer is valid for new accounts only. You must be at least 18 years of age. If you're married, you may apply for a separate account. Citibank, N.A., Sioux Falls, SD, (‘Citi,’ ‘we’ or ‘us’) is the issuer of your account. Please allow 4 weeks from date of submission to process your Card Account application.”

Can you provide any enlightenment on this issue? Thanks!

(For whatever it may be worth to know this, the “24 months” language has apparently been removed from the “Terms and Conditions” for all applications through links on the Citicards “Travel Rewards Credit Cards” page. But the “24 months” language remains for applications through links on the Hilton and American Airlines Web sites.)
Peter A is offline  
Old Apr 13, 2017, 2:00 pm
  #350  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by Peter A

Your link for the Citi® Hilton HHonors™ Reserve Card currently leads to an application page at Citicards without the standard “24 months” restriction.
When I click the link in the Wikipost I see:

Weekend Night Certificates offer associated with a new card opening is not available if you have opened or closed any Citi Hilton HHonors cards in the past 24 months.
mia is offline  
Old Apr 13, 2017, 4:23 pm
  #351  
 
Join Date: Nov 2015
Posts: 2
Whew! I missed that! Thanks for your follow-up!
Peter A is offline  
Old Apr 18, 2017, 8:01 am
  #352  
 
Join Date: Apr 2007
Posts: 1,857
Originally Posted by Peter A
(For whatever it may be worth to know this, the “24 months” language has apparently been removed from the “Terms and Conditions” for all applications through links on the Citicards “Travel Rewards Credit Cards” page. But the “24 months” language remains for applications through links on the Hilton and American Airlines Web sites.)
It's worth a whole lot, but I'm thinking you may have missed where that language is. Can you check and see if you're seeing it on their website now? I am, for both Hilton and AA cards. If you do see a card without it, please post the link(s).
bobert24 is offline  
Old May 15, 2017, 1:39 pm
  #353  
 
Join Date: Jan 2013
Posts: 1,438
Retention and benefits question

So my AF just posted, and I am debating if I want to cancel this card and save the $95 or keep it going.
Are the 2 free weekend nights an Annual reward, or a one-time benefit?
cheaptom is offline  
Old May 15, 2017, 3:09 pm
  #354  
 
Join Date: Feb 2009
Posts: 6,606
Originally Posted by cheaptom
So my AF just posted, and I am debating if I want to cancel this card and save the $95 or keep it going.
Are the 2 free weekend nights an Annual reward, or a one-time benefit?

One time credit, you can get another free night by spending $10K on the card
flyer4512 is offline  
Old May 16, 2017, 7:35 am
  #355  
 
Join Date: Mar 2014
Location: San Francisco
Posts: 1,352
Originally Posted by flyer4512
One time credit, you can get another free night by spending $10K on the card
To be precise, if you have spent $10k during your first year and pay the fee for the second one, you will get a certificate in a few weeks.
Yllanes is offline  
Old May 16, 2017, 10:20 am
  #356  
 
Join Date: Oct 2011
Posts: 4,166
Originally Posted by Yllanes
To be precise, if you have spent $10k during your first year and pay the fee for the second one, you will get a certificate in a few weeks.
In my wife's case a few was 4 weeks after paying the AF.
Superorb is offline  
Old May 16, 2017, 11:54 am
  #357  
 
Join Date: Feb 2009
Posts: 6,606
Originally Posted by Yllanes
To be precise, if you have spent $10k during your first year and pay the fee for the second one, you will get a certificate in a few weeks.
Or any year thereafter.


Earn an anniversary bonus of one weekend night certificate good for one weekend night (Friday, Saturday, Sunday, standard room, double occupancy), at select hotels and resorts within the Hilton Portfolio after you spend $10,000 on purchases each year (starting from your Annual Fee Date) and remain a cardmember.
flyer4512 is offline  
Old Jun 1, 2017, 6:39 am
  #358  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Note that Citi's contract to issue Hilton co-branded cards ends in December, and they reportedly will migrate existing cards to another Citi product rather than sell the accounts to American Express.

http://www.flyertalk.com/forum/ameri...ds-2018-a.html
mia is offline  
Old Jun 1, 2017, 6:47 am
  #359  
 
Join Date: Mar 2013
Posts: 299
I've been spending $10k yearly on the Reserve to receive the weekend free night cert-- safe to say this benefit is at risk.
coffee18 is offline  
Old Jun 1, 2017, 9:00 am
  #360  
 
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,623
Originally Posted by coffee18
I've been spending $10k yearly on the Reserve to receive the weekend free night cert-- safe to say this benefit is at risk.
Yes, my anniversary date was in March. I have spent $1,800 since then towards reaching the $10,000 threshold by March 2018 for a free night.

If this card goes away on December 31, 2017, what happens?

1. If I have met the $10,000 spend by then, will I get the free night?
2. What if I have spent a lot towards earning $10,000 by March 2018 but haven't met the spend yet by December 31, 2017?
jphripjah is offline  


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