BA flight attendant rude beyond belief
Oct 3, 2015, 3:18 pm
#16
Join Date: Jan 2014
Programs: EK - Silver; Accor - Silver; O6 - Gold; BAEC - Silver; Flying Blue; SPG; Krisflyer
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The blog plug just makes people a little more cynical about the story.
Basically, it sounds like the FA felt the OP was being rude by ignoring him, and mildly overreacted. Should he have been more professional? Yes, probably, but this is one of those very small things that hardly seems worth thinking twice about, much less starting a thread about or making a blog post about.
Life goes on.
Basically, it sounds like the FA felt the OP was being rude by ignoring him, and mildly overreacted. Should he have been more professional? Yes, probably, but this is one of those very small things that hardly seems worth thinking twice about, much less starting a thread about or making a blog post about.
Life goes on.
Oct 3, 2015, 3:30 pm
#18
Join Date: Nov 2009
Location: BOS
Programs: BA Silver, Mucci
Posts: 5,289
Man you are way too demanding. Do you expect a full lunch on a 45 minute flight?(even less).
I live in California and fly to Los Angles which is 45 minutes once we are in the air. I am lucky to get a soda and am happy. On Delta in Economy Comfort I ask for a double of my favorite alcoholic beverage as its included in the fare and am happy. I am always ready with my order and if I should be asleep and miss the drink service its not the end of the world.
I live in California and fly to Los Angles which is 45 minutes once we are in the air. I am lucky to get a soda and am happy. On Delta in Economy Comfort I ask for a double of my favorite alcoholic beverage as its included in the fare and am happy. I am always ready with my order and if I should be asleep and miss the drink service its not the end of the world.
It sounds like the OP awoke as the drinks and snacks were being served, asked for a drink, and received a very rude response. The cabin crew offer baskets of various snacks, from which passengers take their snack of choice. It is definitely not rude to take a snack from the basket!!
FYI, the call button is not just for emergencies - it is perfectly OK to press it to request service.
I think the OP should definitely report this episode to BA.
Oct 3, 2015, 4:09 pm
#20
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
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[mod hat]Per FT rules, blog links are permissible providing the post contains sufficient stand alone content and full disclosure is made.[/mod hat]
Prospero
Moderator: BA forum
Prospero
Moderator: BA forum
Oct 3, 2015, 6:30 pm
#21
Join Date: Jul 2011
Location: North America
Posts: 2,265
Check out the full story of my highly unsatisfactory BA experience on my blog" --- Yet, he had already posted the entire story here ... there are zero extra details on his blog. It's up to FT if they wish to turn the forum into an advertisement platform for blogs, I just called it the way I saw it. Cheers.
Oct 3, 2015, 7:02 pm
#22
Join Date: May 2010
Location: UK
Posts: 5,380
All well and good, though it is still a shameless plug. OP wrote in his post ..."
Check out the full story of my highly unsatisfactory BA experience on my blog" --- Yet, he had already posted the entire story here ... there are zero extra details on his blog. It's up to FT if they wish to turn the forum into an advertisement platform for blogs, I just called it the way I saw it. Cheers.
Check out the full story of my highly unsatisfactory BA experience on my blog" --- Yet, he had already posted the entire story here ... there are zero extra details on his blog. It's up to FT if they wish to turn the forum into an advertisement platform for blogs, I just called it the way I saw it. Cheers.
Oct 3, 2015, 7:21 pm
#23
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,211
This reminds me of a BD GLA-LHR flight I once took. When I took my aisle seat there was already a bloke in the window seat, head bowed reading a magazine while listening to Bowie on his Sony Walkman.
He continued this behaviour all through the safety briefing and beyond. When the inflight service started he was asked if he wanted anything. As he was in a world of his own the cabin crew got no response so quite rightly they just carried on.
All of a sudden somewhere over Cumbria he came back to life and noticed me enjoying my G&T.He asked me when the service had passed by and I said about ten minutes ago. I told him the crew had asked him if he wanted anything and when he hadn't replied they moved on. A tirade of foul mouthed language followed which I just ignored. A tosser if ever there was.
Anyway back to the OP....not much you can do apart from send in a complaint. Which will most likely to fall on deaf ears as they will only have your side of the story.
He continued this behaviour all through the safety briefing and beyond. When the inflight service started he was asked if he wanted anything. As he was in a world of his own the cabin crew got no response so quite rightly they just carried on.
All of a sudden somewhere over Cumbria he came back to life and noticed me enjoying my G&T.He asked me when the service had passed by and I said about ten minutes ago. I told him the crew had asked him if he wanted anything and when he hadn't replied they moved on. A tirade of foul mouthed language followed which I just ignored. A tosser if ever there was.
Anyway back to the OP....not much you can do apart from send in a complaint. Which will most likely to fall on deaf ears as they will only have your side of the story.
Oct 3, 2015, 7:36 pm
#24
Join Date: Oct 2011
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Posts: 1,655
LOL +1 ... Not that I ever fly BA anyway 
"Oh the humanity!" of it all! A billion air miles for your pain, suffering, and indignation. How dare the untouchable talk to you like that! Did he try to serve you Macadamia nuts in a bag instead of on a platter too?
The humane thing to do would be to put this thread out of it's misery.
"Oh the humanity!" of it all! A billion air miles for your pain, suffering, and indignation. How dare the untouchable talk to you like that! Did he try to serve you Macadamia nuts in a bag instead of on a platter too?
The humane thing to do would be to put this thread out of it's misery.
Oct 3, 2015, 8:41 pm
#26
Join Date: Jun 2015
Location: Brisbane, Australia
Programs: QFF Gold
Posts: 23
I was flying on BA from Paris to London the other day and encountered the rudest flight attendant I have ever seen.
I boarded the plane pretty tired. Before we even took off, I had fallen asleep while also listening to music from my iPhone with noise cancelling headphones on. Sometime later I woke up – just at the time when a flight attendant was passing small bags of potato chips (crisps) as snacks. I picked up one and as I noticed that my seat mates had drinks on their seat tables – I asked for a glass of sparkling water.
What happened next was unbelievable – to me, and to my seatmates… The flight attendant – male, his name tag read ‘****’ – stared at me and uttered “Well, I asked you what would you like to drink several times a moment ago and you just ignored me…”
After he berated me with words – **** (the flight attendant) just walked away…
I waited for a minute or two and I pressed the call button. To my second surprise, nothing happened again!
All in all I was very surprised by this experience with BA.
Check out the full story of my highly unsatisfactory BA experience on my blog:
http://www.china-finds.com/travel/
I boarded the plane pretty tired. Before we even took off, I had fallen asleep while also listening to music from my iPhone with noise cancelling headphones on. Sometime later I woke up – just at the time when a flight attendant was passing small bags of potato chips (crisps) as snacks. I picked up one and as I noticed that my seat mates had drinks on their seat tables – I asked for a glass of sparkling water.
What happened next was unbelievable – to me, and to my seatmates… The flight attendant – male, his name tag read ‘****’ – stared at me and uttered “Well, I asked you what would you like to drink several times a moment ago and you just ignored me…”
After he berated me with words – **** (the flight attendant) just walked away…
I waited for a minute or two and I pressed the call button. To my second surprise, nothing happened again!
All in all I was very surprised by this experience with BA.
Check out the full story of my highly unsatisfactory BA experience on my blog:
http://www.china-finds.com/travel/
Oct 4, 2015, 3:31 am
#28
Join Date: Sep 2012
Location: Balham - Gateway to The South
Programs: BA Bronze
Posts: 2,020
To put another viewpoint on it.....
I was on a longhaul flight and was soundly asleep after the meal and missed the tea/coffee round. I woke up shortly after and made my way to the galley to ask for a cuppa. The crew member was a little defensive when saying that she had noticed I was asleep and 'let me be', my response was no problem, thank you for not waking me up (it's hard enough to sleep in Y) - but could I please have a cup of tea ?
I am glad to report that I got my tea.
My conclusion is that the mildly defensive response was due to anticipating some sort of complaint, perhaps it is a common experience that those that don't get served on a trolley round for whatever reason are likely to complain ??
I was on a longhaul flight and was soundly asleep after the meal and missed the tea/coffee round. I woke up shortly after and made my way to the galley to ask for a cuppa. The crew member was a little defensive when saying that she had noticed I was asleep and 'let me be', my response was no problem, thank you for not waking me up (it's hard enough to sleep in Y) - but could I please have a cup of tea ?
I am glad to report that I got my tea.
My conclusion is that the mildly defensive response was due to anticipating some sort of complaint, perhaps it is a common experience that those that don't get served on a trolley round for whatever reason are likely to complain ??
Oct 4, 2015, 3:49 am
#30
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