Jul 16, 2015, 2:58 pm
Last edit by: JDiver
This is the archived thread of older posts. The current thread is:
Post by brc757rr, July 2015:
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
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So there you have it.
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So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
ARCHIVE: Predeparture Drinks/Beverage (PDB) - When, What and Why Not?
May 5, 2017, 3:24 pm
#3676
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
5/4 AA0061 MIA-DFW 763 refurbed: tray of juice and water (6:30 am - didn't ask for anything else)
5/5 AA1435 DFW-MIA 772 refurbed: tray of juice and water (4:20 pm, departure at 4:45 pm) "Oh honey we just don't have time for more!"
5/5 AA1435 DFW-MIA 772 refurbed: tray of juice and water (4:20 pm, departure at 4:45 pm) "Oh honey we just don't have time for more!"
May 5, 2017, 4:25 pm
#3677
Join Date: Sep 2011
Location: LGA, JFK, LAX, SFO
Programs: AA EXP
Posts: 303
lAAzy! I don't know why they don't do a red or white wine on the tray at that time in addition to the water and OJ. Some people, like myself, like a drink on an afternoon or evening flight.
May 5, 2017, 6:40 pm
#3678
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
On my JFK-MIA 772 refurb we got nothing....the cabin is seemingly "too big" for FAs to do their job but DL and UA FAs seem to have the smarts to figure it out.
May 6, 2017, 7:01 am
#3679
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
May 6, 2017, 12:23 pm
#3680
Join Date: Sep 2014
Location: Nashville,TN
Programs: AA Gold Elite
Posts: 601
No PDB DFW to BNA
Flight 2501 on May 2-DFW to BNA.
No PDB offered. No snack basket passed either. Really?
FA got pissed off at the overhead baggage in First and I had to "shuffle things around" as she was too lazy or stupid to figure out a very simple solution.
What a total disappointment after flying on Qatar all the way to the US from Beirut to encounter this total lack of any kind of service on a US carrier. Guess that is the new normal.
No PDB offered. No snack basket passed either. Really?
FA got pissed off at the overhead baggage in First and I had to "shuffle things around" as she was too lazy or stupid to figure out a very simple solution.
What a total disappointment after flying on Qatar all the way to the US from Beirut to encounter this total lack of any kind of service on a US carrier. Guess that is the new normal.
May 6, 2017, 12:26 pm
#3681
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Flight 2501 on May 2-DFW to BNA.
No PDB offered. No snack basket passed either. Really?
FA got pissed off at the overhead baggage in First and I had to "shuffle things around" as she was too lazy or stupid to figure out a very simple solution.
What a total disappointment after flying on Qatar all the way to the US from Beirut to encounter this total lack of any kind of service on a US carrier. Guess that is the new normal.
No PDB offered. No snack basket passed either. Really?
FA got pissed off at the overhead baggage in First and I had to "shuffle things around" as she was too lazy or stupid to figure out a very simple solution.
What a total disappointment after flying on Qatar all the way to the US from Beirut to encounter this total lack of any kind of service on a US carrier. Guess that is the new normal.
May 6, 2017, 1:54 pm
#3682
Join Date: Jan 2006
Location: lax
Posts: 3,888
May 6, 2017, 2:33 pm
#3683
Join Date: Feb 2012
Programs: DL GM, AA PLAT, Hilton Gold, AMEX Plat
Posts: 256
And yet it happens all the time. It's an extremely efficient and effective method for serving drinks. Pax clog the aisle in F going nowhere, FAs stop boarding for a moment, serve PDBs, and FA's allow pax to resume clogging the aisle.
May 6, 2017, 2:47 pm
#3684
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Hmmmmmm. We could make a really, really long list of airline procedures that are "not followed", and an equally long list of behavior that takes place which is "not allowed".
May 6, 2017, 3:15 pm
#3685
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
May 6, 2017, 5:35 pm
#3686
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
But yes, the FAs will routinely hold passengers at the door so that another can run back with drinks. In fact I've seen the pilot out there controlling the boarding flow to allow the FAs to do their job as well.
May 6, 2017, 7:06 pm
#3687
Suspended
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Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
May 8, 2017, 9:48 am
#3688
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
5/6 AA2424 MIA-DEN 738 Full PDB
May 8, 2017, 2:26 pm
#3689
Join Date: Sep 2014
Posts: 361
I dare someone to reprimand me for holding boarding for a minuscule amount of time. The day that happens is the day I stop serving PDBs. ¯\_(ツ)_/¯
May 8, 2017, 2:40 pm
#3690
Join Date: Feb 2013
Location: Beantown! (BOS)
Programs: AA PtPro (2 MM); Hilton Diamond; Hertz President Cr; DL SkyMiles; UA MileagePlus
Posts: 3,438
What choice will you have if you were reprimanded? 
This is my generalization, but looks like LUS FAs tend to do PDB that way by asking boarding passengers to wait at the front. Do LAA FAs do that, because never remember seeing LAA FAs doing that before the merger? Did not know that it is against AA’s company policy.
This is my generalization, but looks like LUS FAs tend to do PDB that way by asking boarding passengers to wait at the front. Do LAA FAs do that, because never remember seeing LAA FAs doing that before the merger? Did not know that it is against AA’s company policy.