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ACCOUNT MANAGEMENT CLOSED 20-24 NOV for systems upgrade (now BACK)

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ACCOUNT MANAGEMENT CLOSED 20-24 NOV for systems upgrade (now BACK)

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Old Nov 24, 2014, 10:04 am
  #31  
 
Join Date: Sep 2014
Programs: A3*G
Posts: 114
Originally Posted by Eric Yim
I used this link and tried to claims my miles however the results turned out to be "The company you have selected is not operating airline for this flight"
I'm quite sure that I filled in the right information and I double-checked all the numbers again and again. Has anyone succeeded in retroclaim the miles?
Today may not be the best day to try this. I have consistently had success on the rare occasions I had to try (although once it took an additional e-mail to customer support).
ObserverA3 is offline  
Old Nov 24, 2014, 10:04 am
  #32  
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
It's still 24 November- and I'm not sure I can recall any massive IT upgrades being flawless. Good luck to all, and be patient...
JDiver is offline  
Old Nov 24, 2014, 10:13 am
  #33  
Community Director
 
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,477
Originally Posted by ObserverA3
Today may not be the best day to try this. I have consistently had success on the rare occasions I had to try (although once it took an additional e-mail to customer support).
Not only that, the request could end up anywhere given you're using the web developer's site! Clearly, seeing how it looks up the data, some functions are reading M&B's 'live' database directly - but it's very likely that others are using a dummy version that will be deleted without the new data being transferred into the live version.
NWIFlyer is offline  
Old Nov 24, 2014, 12:16 pm
  #34  
 
Join Date: Aug 2006
Location: World
Programs: Hilton Dia, PC Plat, Accor Plat, Marriott Gold, LH Senator, FB Gold, Hertz 5*
Posts: 41
New website

Finally, new Miles and Bonus is up and running. Its not fast, but still ok, you can get there directly :
https://en.aegeanair.com/milesandbonus/

and even login works

Details about new program :
https://en.aegeanair.com/milesandbon...ms-conditions/

Have fun
honza is offline  
Old Nov 24, 2014, 12:25 pm
  #35  
Moderator: Aegean Miles+Bonus
 
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,339
Guys, do *not* expect any meaningful, correct, data on a development website that is not even hosted on the Aegean domain. In fact, how do you know this is actually a development website and not an imitation - to which you have now posted your login details?

Be careful. This is the kind of construction that allows accounts get 'hacked' and emptied! (Not saying that's actually the case here, but be very careful giving login details to a 3rd party!)
Xandrios is offline  
Old Nov 24, 2014, 12:55 pm
  #36  
 
Join Date: Sep 2014
Programs: A3*G
Posts: 114
Originally Posted by Xandrios
Guys, do *not* expect any meaningful, correct, data on a development website that is not even hosted on the Aegean domain. In fact, how do you know this is actually a development website and not an imitation - to which you have now posted your login details?

Be careful. This is the kind of construction that allows accounts get 'hacked' and emptied! (Not saying that's actually the case here, but be very careful giving login details to a 3rd party!)
Whilst I agree with your warning in general, I don't believe there is any reason for concern in this particular case. I provided my account no. and password to this site - in return, I received my name and M&B account details, all of them correct. So either my account or the website were hacked before, or the website is genuine.
ObserverA3 is offline  
Old Nov 24, 2014, 12:59 pm
  #37  
Moderator: Aegean Miles+Bonus
 
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,339
I agree, but you didn't know that before entering your number and password. In this case it's obvious fine, so no worries. Just a general warning after so many people seemingly without hesitation provide their password
Xandrios is offline  
Old Nov 24, 2014, 1:28 pm
  #38  
 
Join Date: Feb 2007
Location: TXL/LCA
Programs: A3*G, BAEC Gold
Posts: 63
Can anybody direct me to the login form? I can't see to find it!
Andem is offline  
Old Nov 24, 2014, 1:38 pm
  #39  
 
Join Date: Aug 2006
Location: World
Programs: Hilton Dia, PC Plat, Accor Plat, Marriott Gold, LH Senator, FB Gold, Hertz 5*
Posts: 41
Was on the top right corner of the main https://en.aegeanair.com/milesandbonus/, gone for now
honza is offline  
Old Nov 24, 2014, 1:43 pm
  #40  
 
Join Date: Feb 2007
Location: TXL/LCA
Programs: A3*G, BAEC Gold
Posts: 63
I see. It's an iFrame that wasn't loading. It's there now.
Andem is offline  
Old Nov 24, 2014, 1:52 pm
  #41  
 
Join Date: Feb 2007
Location: TXL/LCA
Programs: A3*G, BAEC Gold
Posts: 63
And now I'm getting error messages in Turkish! (Bu sayfaya sadece yetkili kullanicilar erisebilir)
Andem is offline  
Old Nov 24, 2014, 2:51 pm
  #42  
 
Join Date: Aug 2008
Location: YXY
Posts: 3,506
I can log in. But once I try to access anything in my account, I get logged out again.
sokolov is offline  
Old Nov 24, 2014, 3:41 pm
  #43  
 
Join Date: Oct 2011
Location: Alberta, Canada
Programs: Aegean Gold, United Silver, Hyatt Platinum, Fairmont Platinum
Posts: 17
Originally Posted by sokolov
I can log in. But once I try to access anything in my account, I get logged out again.
Same here. I just chalk it up to new system bugs.
Botts is offline  
Old Nov 24, 2014, 5:44 pm
  #44  
 
Join Date: Nov 2004
Location: YYZ, HKG, MFM
Programs: AC35K, AS MVP, WS Gold, ITA EP, Marriott Plat, Hyatt-Explorist, IHG Diamond
Posts: 2,019
hmmm I can not login either. There is no login on the top right corner.
Jma12 is offline  
Old Nov 24, 2014, 6:41 pm
  #45  
 
Join Date: Feb 2012
Location: Amsterdam
Programs: A3, BA, OZ,
Posts: 1,099
I find it funny that the page which shows their Star Alliance Partners shows the logo for 'Egyptair Maintenance and Engineering' as opposed to the normal Egyptair logo. Surely somebody could have double checked...?

And when I clicked on 'My Account', I get some 'HTTP Status 500' error message and then the ability to login was taken away.
AlwaysFlyStar is offline  


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