ACCOUNT MANAGEMENT CLOSED 20-24 NOV for systems upgrade (now BACK)
 

http://en.aegeanair.com/milesandbonu...nid=138&f=2014

Kalós orísate, kallisthenis. Welcome to FlyerTalk.

I've moved this from the original thread it was posted in and "stuck" it in the Forum so members can see it prominently.

It sounds like functions not possible during the upgrade period include:

1. Enrollment in the Miles+Bonus program.

2. Account and possibly site login.

3. Account management.

Efharistó polí / Thanks much for sharing this important news with us.

JDiver
Senior Moderator

I quote also a second relevant announcement...

http://en.aegeanair.com/milesandbonu...nid=139&f=2014

What if I'm only 2000 miles away from gold and need retro-claiming during this period? I flew a UA segment on Nov.8 which should get me to gold tier but the miles has never been credited to my account. What if I retro-claim after Nov.24? Will I be granted gold status?

Yes, of course you will. A3 will almost certainly do a second sweep to catch all members who qualified for Gold late, and then rely on manual adjustments if there's a lengthy retro-claim period.

If you need to retroactively claim miles in the period of 20-24 November 2014, then it can only be because you took flights between 20-24 November 2013 for which you have not received any credit, as the "last chance" to claim these miles falls within the "down" time (flights on A3 and most *A partners can be retroactively claimed up to 12 months from the date of the flight).

If you did make flights between 20-24 November 2013 that have not posted, then you should apply for the retroactive credit today - but could have done so at any time in the past 12 months.

If you made flights on or after 25 November 2013 that have not posted, then you do not need to retro-claim during this period. You say your flight was on 8 November - presumably of this year - so you can retroclaim next week when the new system is up and running if the miles do not automatically post, which they may very well yet do without requiring any intervention.

..........

Greek time? (UTC+2)

Just in time for the North American morning so that we can luckily avoid the "OMG its still not up, do I still have LIFETIME GOLD status?!" posts :)

So let's do a load test at 1600z, 1600CET and 1600 Greek to see how the system can bear so many lifetime gold logins!

After some guessing I tried some subdomains, and... TaDa!!!

Tax'te mou! (<- for the Greeks)

The new website is hiding here:

https://en.aegeanair.com/milesandbonus/
(EDIT: A pre-release version was here: https://en.aegeanair.com/new-milesandbonus/)


Enjoy :-) !!!

The page is up in English as well, but not all the links (eg Together Account) seem to quite work properly yet. Looks like the 3pm time is for everything to feed through.

Wow! They have issued a whole load of coupons (all expiring on 24/11/2015)!!

4 "Gold Seat Upgrade" coupons - as expected.

But I wasn't expecting the 2 "Gold Companion tickets"!!! (Though they were mentioned in the new programme details)

The 2 "Gold Free Parking" and 1 "Gold Valet Parking" airport coupons won't be of any use to me though!!!

I'll gladly take that weight off your shoulders ;-)

Are they actually transferable? If so I suspect quite some exchanges to take place the first year as many of the current Gold members do not actually visit Athens, or do not have their vehicle there..

I think I may be able to put the parking vouchers to good use as well, driving to ATH beats the hell out of KTEL any day! ;)