VA ceases international ops, 90% dom reduction
Mar 17, 2020, 3:43 pm
#1
Original Poster
Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
VA ceases international ops, 90% dom reduction
Temporary suspension of all international services from 30 March to 14 June 2020 inclusive.
• Melbourne to Los Angeles services suspended from 20 March.
• Inaugural Brisbane to Haneda service, postponed from 29 March.
• Inaugural Melbourne to Denpasar service, postponed from 29 March.
Virgin Australia will operate a reduced international schedule between now and 29 March 2020 “
Domestic changes
In response to weakened demand, the Group will reduce domestic capacity by around 50 per cent until 14 June 2020. This includes the grounding of twenty Boeing 737, six A320, two ATR and five Airbus A330 aircraft from the Group’s domestic fleet.
The route and schedule detail of these changes across Virgin Australia and Tigerair Australia is currently being worked through and will be published over the next week.
• Melbourne to Los Angeles services suspended from 20 March.
• Inaugural Brisbane to Haneda service, postponed from 29 March.
• Inaugural Melbourne to Denpasar service, postponed from 29 March.
Virgin Australia will operate a reduced international schedule between now and 29 March 2020 “
Domestic changes
In response to weakened demand, the Group will reduce domestic capacity by around 50 per cent until 14 June 2020. This includes the grounding of twenty Boeing 737, six A320, two ATR and five Airbus A330 aircraft from the Group’s domestic fleet.
The route and schedule detail of these changes across Virgin Australia and Tigerair Australia is currently being worked through and will be published over the next week.
Mar 17, 2020, 5:19 pm
#3
FlyerTalk Evangelist
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Mar 18, 2020, 7:49 pm
#5
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Is there any service at all operating between the USA and Australia? DL LAX-SYD at least a few times a week? QF? UA?
Mar 18, 2020, 8:30 pm
#6
Original Poster
Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
- Suspension of service from Los Angeles to Sydney starting March 18 through April 11.
Mar 19, 2020, 2:06 pm
#7
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Join Date: Apr 2001
Location: MEL CHC
Posts: 21,035
United is the latest airline to suspend flights to Los Angeles, although San Francisco remains on the network map.
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United has now joined American Airlines, Delta Air Lines and Virgin Australia in axing direct flights between Australia and Los Angeles.
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United has now joined American Airlines, Delta Air Lines and Virgin Australia in axing direct flights between Australia and Los Angeles.
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Mar 19, 2020, 9:03 pm
#8
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
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If you booked $A10,000 of flights Jan 1 on Virgin Australia site that converted to $US7000 exactly.
A $A10,000 credit today is 20% less in USD - about $US5600 or so.
Mar 20, 2020, 9:26 am
#10
Join Date: Oct 2009
Location: New York City
Programs: DL DM & 2MM; Marriott Titanium
Posts: 664
My June 7th flight from LAX-BNE with VA was canceled. I got an email to fill out a "Travel Credit" form: Virgin Australia: Travel Bank Credit Request Form. It says that instead of issuing a full refund to my credit card originally used for booking, the funds will be credited to VA's Travel Bank (https://www.virginaustralia.com/au/e...s/travel-bank/) account.
Any idea what this account is? I just want my $ back into the credit card....and not deal with VA anymore.
Any idea what this account is? I just want my $ back into the credit card....and not deal with VA anymore.
Mar 20, 2020, 7:53 pm
#11
Suspended
Join Date: Nov 2018
Posts: 457
no airline should be refunding any fares right now. If they do, they will certainly close down.
As long as airlines get rid of most of their costs, they will survive.
This means reducing staff, with no redundancy payments, reducing aircraft & only giving credits not refunds.
If an airline goes in administration/chapter 11, I don't think they have to pay any debts due, until later, whatever later means.
If some airlines don't survive, that will mean massive average price increases & therefore reduced tourism, which is no good for any economy.
As long as airlines get rid of most of their costs, they will survive.
This means reducing staff, with no redundancy payments, reducing aircraft & only giving credits not refunds.
If an airline goes in administration/chapter 11, I don't think they have to pay any debts due, until later, whatever later means.
If some airlines don't survive, that will mean massive average price increases & therefore reduced tourism, which is no good for any economy.
Mar 21, 2020, 2:39 am
#12
Join Date: May 2006
Location: GA
Programs: VA-PLT, QF-GLD, DL-GM, UA-ex1K, AA-exPLT, HH-DM, IHG-PLT, MR-GLD
Posts: 8,242
My June 7th flight from LAX-BNE with VA was canceled. I got an email to fill out a "Travel Credit" form: Virgin Australia: Travel Bank Credit Request Form. It says that instead of issuing a full refund to my credit card originally used for booking, the funds will be credited to VA's Travel Bank (https://www.virginaustralia.com/au/e...s/travel-bank/) account.
Any idea what this account is? I just want my $ back into the credit card....and not deal with VA anymore.
Any idea what this account is? I just want my $ back into the credit card....and not deal with VA anymore.
Unfortunately the airlines don't have enough cash to refund 3 full months of tickets for everyone. Travel insurance is your only option.
Mar 21, 2020, 5:45 am
#13
Join Date: Jun 2016
Posts: 233
I have travel insurance for my upcoming flights with VA, amongst other things. The insurance carrier has completely washed their hands of this situation and will provide no coverage whatsoever, unless we actually contract Coronavirus.
Mar 21, 2020, 12:43 pm
#15
Join Date: May 2003
Programs: QF WP; VA Gold
Posts: 1,007
For tickets purchased in Australia they are covered by Australian Consumer Law. If your flight is cancelled and no reasonable substitute available you are entitled to a full refund.