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Current US passport wait? (Merged Threads)

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Old Mar 1, 2022, 6:35 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: CKDGM
Passport Agency Appointments (same day expedited service)
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.

You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
  1. 14 days before your trip, you need to schedule an appointment with the passport agency.
  2. At 7:55 am call the passport number 877-487-2778 (This have to be exactly 14 days before your plane ticket or less. If less, it will get harder to find an appointment)
  3. Click 1 (For English)
  4. Click 2 (New Passport)
  5. Continue to Click 7 to repeat, and keep doing this while watching your watch or using Time.gov to get the exact time down to the second.
  6. When your it hits exactly 8:00 am Click 2 (for traveling within 14 days option)
  7. There will be a delay of 3-4 second and you will wait for the next available agent. If you are very lucky, you will be put straight through to an agent. You may be waiting few minutes or maybe as long as 15-20 minutes.
  8. If you did not click 1 exactly at 8 am, you may have to wait for more than an hour and half
After the appointment slot has been reserved you will be provided with a unique identifier code and reservation number. These details will also be emailed to you.

Credit: chgoeditor

Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).

10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online

A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."

H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesn’t match the list above, please add or correct.
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Current US passport wait? (Merged Threads)

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Old Apr 21, 2021, 11:28 am
  #1171  
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Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,640
Originally Posted by Section 107
Another touchpoint: renewing for 2 children under 16.

Since the kids are under 16 renewal must be in-person with both parents. Our appt was at the local post office. Took about 30 minutes to process, including taking two photos. In addition to the standard passbook & card fees with regular delivery service (not expedited), we were charged USPS processing fee for both, fees for two photographs, fees for photocopies of 7 pages of forms and documents (I think that should have come out of the USPS processing fee!) and, since paying electronically by credit/debit card - two fees to convert the electronic payment to two money orders. Will provide processing details as available:

3/15 Renewal Applications submitted
3/30 Status on Passport Application Status Page: Application Not Found (both applications).
Web page says if online status is "not found" after 2 weeks to call the center. Called around 3:50pm; 42 minutes on hold before speaking to service agent. Agent also did not find either application. Agent stated applications for minors are processed in Philadelphia after going through a postal security screening center which is very backed up; said check in another week and call back if still "not found."
4/15 Status on Passport Application Status Page: Application Not Found (both applications).
4/20 Received email notification applications received. Status webpage states: "The U.S. Department of State has received your application for your passport book and card on 04/20/2021. We're now reviewing your application and supporting documents. You requested routine service when you applied, which we are currently processing in 10-12 weeks. Your application locator number is xxx"
Did you pay by check? If so, have they cashed it? I haven't bother looking online until I see the check is paid for a minor application submitted last week of March.
seawolf is offline  
Old Apr 21, 2021, 11:33 am
  #1172  
 
Join Date: Mar 2009
Posts: 280
Wink

Originally Posted by Section 107
Agent stated applications for minors are processed in Philadelphia after going through a postal security screening center which is very backed up; said check in another week and call back if still "not found."
Quarantining all mail for about a month is one way of doing "security"... I remember a time when I was pitying my Russian friends who told me it could take several months to renew a passport. We're all equal now, except for those who manage to reach their nomenklatura senators.
crescatfloreat is offline  
Old Apr 21, 2021, 11:52 am
  #1173  
 
Join Date: Jan 2011
Programs: UA GS, Bonvoy Plat, Hyatt Silver, Hilton Gld
Posts: 17
Update on our expedited adult renewal, sent to Philly:
Applied 3/31/21
"Delivered" by USPS 4/10/21
In Process 4/20/21
Rest TBD

Anxiously waiting as we need the passport in hand by 5/20 latest. We got expedited with overnight shipping on the return.

Last edited by b787bydesign; Apr 21, 2021 at 11:59 am
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Old Apr 21, 2021, 12:47 pm
  #1174  
 
Join Date: Jan 2017
Posts: 81
Originally Posted by b787bydesign
Update on our expedited adult renewal, sent to Philly:
Applied 3/31/21
"Delivered" by USPS 4/10/21
In Process 4/20/21
Rest TBD

Anxiously waiting as we need the passport in hand by 5/20 latest. We got expedited with overnight shipping on the return.
You'll be fine since you paid for the expedited extortion.
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dvpatel is offline  
Old Apr 21, 2021, 1:04 pm
  #1175  
 
Join Date: Jan 2017
Posts: 81
Originally Posted by crescatfloreat
Quarantining all mail for about a month is one way of doing "security"... I remember a time when I was pitying my Russian friends who told me it could take several months to renew a passport. We're all equal now, except for those who manage to reach their nomenklatura senators.
While we did call our senator, there are more than a couple cases of people who did not expedite and did not call their senator and my timeline matches theirs so I am not even sure if us calling the senator helped our cause.
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Old Apr 22, 2021, 11:26 am
  #1176  
 
Join Date: Nov 2007
Location: WAS
Programs: enjoyed being warm spit for a few years on CO/UA but now nothing :(
Posts: 2,507
Originally Posted by seawolf
Did you pay by check? If so, have they cashed it? I haven't bother looking online until I see the check is paid for a minor application submitted last week of March.
No, we paid by debit card at the post office at the time of submitting the application so unfortunately that's not a tell for us.
Section 107 is offline  
Old Apr 22, 2021, 3:57 pm
  #1177  
 
Join Date: Apr 2021
Posts: 4
Pleasantly surprised at how quick this appears to be moving:

adult passport renewal. Paid for expedited all around.

- 4/3: shipped USPS priority to Philadelphia
- 4/5: delivered to Philadelphia
- 4/7: status shows “in process”
- 4/22: status changed to “approved”
- 4/25: expected passport arrival date

if it does arrive on 4/25 that’s 22 days door to door.
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Witwiyl is offline  
Old Apr 22, 2021, 9:35 pm
  #1178  
 
Join Date: Apr 2021
Posts: 4
Originally Posted by Witwiyl
Pleasantly surprised at how quick this appears to be moving:

adult passport renewal. Paid for expedited all around.

- 4/3: shipped USPS priority to Philadelphia
- 4/5: delivered to Philadelphia
- 4/7: status shows “in process”
- 4/22: status changed to “approved”
- 4/25: expected passport arrival date

if it does arrive on 4/25 that’s 22 days door to door.
update: received my tracking and it now says delivery on 4/24. Looks like it’s coming from Tucson. I’m in NYC.
Witwiyl is offline  
Old Apr 23, 2021, 6:47 am
  #1179  
 
Join Date: Mar 2009
Posts: 280
Originally Posted by crescatfloreat
Yet another minor passport application from me. This time I'd like speed so I requested all the possible improvements, speed-ups initially. We shall see how it fares.

April 17th.
Deposited expedited US passport application at USPS for a child with priority express mailing back and forth. The child doesn't have its federal name, i.e. SS identifier, so an additional paper attesting to this was also added. It was sent to Philadelphia.

I should add that it was not as straightforward as I thought to schedule a passport application appointment at a local post office for the next day. The local ones I checked were booked until Thursday next week at the earliest and I eventually, luckily found a slot in the suburbs not too far away. Unexpected obstacles all along the way!

I shall provide updates.
April 17th - deposited expedited US passport application at USPS for a child with priority express mailing.
April 21st - application delivered in Philadelphia (one day late).
April 23rd - application appears as "in process" online. "
The U.S. Department of State has received your application for your passportbook on 04/22/2021, etc."
Encouraged by Witwiyl's experience I decided to check online. I can confirm it seems to work even if you set 0000 for the Social Security number when there isn't one. I have not received an email however.
crescatfloreat is offline  
Old Apr 23, 2021, 7:37 am
  #1180  
 
Join Date: Apr 2021
Posts: 5
Wife sent in old passport and required information on 3/14 to have name changed. Check was cashed days later. We paid to have expedited, so should be 4-6 weeks.

3/17 - Shows in process and has been in process ever since with no other contact. Found out it’s at their Virginia office, but they have no contact to give us.

We’re passed 5 weeks now and I’m starting to worry since I’m seeing others have gotten theirs in less time. We leave on our trip 5/23, but I have to fill out a form with the country’s government website a week before we leave and I need the passport info. Anyone else waiting this long on expedited passport?
Iamwesanderson is offline  
Old Apr 23, 2021, 6:06 pm
  #1181  
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Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by Iamwesanderson
Wife sent in old passport and required information on 3/14 to have name changed. Check was cashed days later. We paid to have expedited, so should be 4-6 weeks.

3/17 - Shows in process and has been in process ever since with no other contact. Found out it’s at their Virginia office, but they have no contact to give us.

We’re passed 5 weeks now and I’m starting to worry since I’m seeing others have gotten theirs in less time. We leave on our trip 5/23, but I have to fill out a form with the country’s government website a week before we leave and I need the passport info. Anyone else waiting this long on expedited passport?
Does her Social Security Administration card have her new name on it?
GUWonder is offline  
Old Apr 23, 2021, 6:13 pm
  #1182  
 
Join Date: Apr 2021
Posts: 5
Originally Posted by GUWonder
Does her Social Security Administration card have her new name on it?
Yes her new social security card has her new name. She sent both her old one and new one.
Iamwesanderson is offline  
Old Apr 23, 2021, 6:25 pm
  #1183  
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Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by Iamwesanderson
Yes her new social security card has her new name. She sent both her old one and new one.
Then your wife's application should probably be fine if the other documents supplied for the DS-11 application are accepted as appropriate for the application.

If I were in this kind of situation and needing to fly out on the 23rd of May, I would probably give it two more weeks before I would even start to get concerned. But I also would tend to keep at hand enough documents to do the DS-11 again in-person and done on an expedited basis at a passport agency office after that.
GUWonder is offline  
Old Apr 23, 2021, 8:35 pm
  #1184  
 
Join Date: Apr 2021
Posts: 5
Originally Posted by GUWonder
Then your wife's application should probably be fine if the other documents supplied for the DS-11 application are accepted as appropriate for the application.

If I were in this kind of situation and needing to fly out on the 23rd of May, I would probably give it two more weeks before I would even start to get concerned. But I also would tend to keep at hand enough documents to do the DS-11 again in-person and done on an expedited basis at a passport agency office after that.
Hopefully we’ll get an update soon.

Couldn’t keep documents to go in-person because she had to send in her actual birth certificate and our marriage license. As well as a few other things. But we called the Senators office today and they sent her a form to fill out and said they could help. Hopefully that does something.
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Iamwesanderson is offline  
Old Apr 23, 2021, 8:43 pm
  #1185  
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Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by Iamwesanderson
Hopefully we’ll get an update soon.

Couldn’t keep documents to go in-person because she had to send in her actual birth certificate and our marriage license. As well as a few other things. But we called the Senators office today and they sent her a form to fill out and said they could help. Hopefully that does something.
I always suggest getting at least two certified copies of the birth certificate for keeping when possible, for moments such as this too. Just something to keep in mind for the future. [I have at least three raised-seal certified copies of my state birth certificate.]
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