Last edit by: CKDGM
Passport Agency Appointments (same day expedited service)
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.
You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
Credit: chgoeditor
Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).
10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online
A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."
H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesnt match the list above, please add or correct.
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.
You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
- 14 days before your trip, you need to schedule an appointment with the passport agency.
- At 7:55 am call the passport number 877-487-2778 (This have to be exactly 14 days before your plane ticket or less. If less, it will get harder to find an appointment)
- Click 1 (For English)
- Click 2 (New Passport)
- Continue to Click 7 to repeat, and keep doing this while watching your watch or using Time.gov to get the exact time down to the second.
- When your it hits exactly 8:00 am Click 2 (for traveling within 14 days option)
- There will be a delay of 3-4 second and you will wait for the next available agent. If you are very lucky, you will be put straight through to an agent. You may be waiting few minutes or maybe as long as 15-20 minutes.
- If you did not click 1 exactly at 8 am, you may have to wait for more than an hour and half
Credit: chgoeditor
Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).
10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online
A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."
H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesnt match the list above, please add or correct.
Current US passport wait? (Merged Threads)
#736




Join Date: Oct 2013
Location: Singapore
Programs: OZ Diamond, BAEC Silver, Marriott Platinum, HH Gold
Posts: 587
I applied for my daughter's on Aug 13th, and on Monday I received a letter from the NY Passport Agency requesting me to do the application again as the post office clerk where I submitted it apparently forgot to sign and/or stamp the form (!). Anyway, had to do it all again -- no payment of fees again, but still pretty annoying.
#738




Join Date: May 2018
Location: Colorado (anywhere between DEN DMM BAH)
Programs: United MileagePlus, SkyMiles, AAdvantage, NEXUS
Posts: 3,595
One friend received her first passport a few days ago after applying in late July (non-expedited, non-urgent). She said it took exactly two months. Don't know where it was processed, but she lives in Northern Virginia.
#739


Join Date: May 2002
Location: seattle, wa.
Posts: 927
Tomorrow, the 22nd of Sept., is exactly one month to the dot since I mailed in the passport for renewal. Other than my personal check getting cashed in, the status is still showing "In Process"...not so sure how much longer it'll take for them to even touch the application to further process it....
#741




Join Date: Mar 2008
Posts: 2,023
Wife got hers last Friday. Husband should get his hopefully sometime this week.
#743


Join Date: Oct 2005
Location: BUR
Programs: in C/C++, Python, SQL
Posts: 346
Renewal application mailed 7/17, "in process" on 7/23.
Status "shipped" morning of 9/18, "approved" that afternoon (does seem like they've gotten that backwards for a few people in this thread).
Received new passport card 9/21, received new passport book 9/22. Still waiting on the old passport--hopefully tomorrow.
The thing that has been a mess for me is the mail. The USPS tracking number that was emailed to me doesn't match either the book (different number) or the card (no tracking), so I'm guessing it's the old passport, although if you're only going to send one bit of tracking info, that seems the least important. Also, that tracking number supposedly had a delivery attempt 9/19, and is now in some sort of re-attempt state, where they were supposed to deliver the next business day. I was about to head to the local post office to try to figure that out, when the book came today. It had a different tracking number, and when I looked it up, it was also in that same re-attempt state, even though it's been successfully delivered. I'll give the old passport another day or two before I go fight with the USPS, I guess.
#744


Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 5,116
Are people who are submitting new renewal requests now doing regular or expedited? Would it make a difference for recently submitted applications? My passport expires next month, trying to decide if i should send it in now or just wait a month or two and do an expedited renewal (no immediate international travel planned)
#745



Join Date: Nov 2009
Programs: DL DM 1MM
Posts: 3,561
Are people who are submitting new renewal requests now doing regular or expedited? Would it make a difference for recently submitted applications? My passport expires next month, trying to decide if i should send it in now or just wait a month or two and do an expedited renewal (no immediate international travel planned)
#746


Join Date: Oct 2005
Location: BUR
Programs: in C/C++, Python, SQL
Posts: 346
Are people who are submitting new renewal requests now doing regular or expedited? Would it make a difference for recently submitted applications? My passport expires next month, trying to decide if i should send it in now or just wait a month or two and do an expedited renewal (no immediate international travel planned)
#747



Join Date: Dec 2004
Posts: 5,818
They received my passport 8/4. On 8/5, they reported 1.06 million passports awaiting issuance. The total number of passports issued in the seven subsequent weeks (i.e. the sum of the number of issued passports reported for each of those seven weeks) is 1.2 million. So my passport should have been issued already, right? Right?
No.
Also today's weekly report shows them falling behind---more applications received than passports issued. And far fewer passports being issued in recent weeks than were issued in July through mid-August.
No.
Also today's weekly report shows them falling behind---more applications received than passports issued. And far fewer passports being issued in recent weeks than were issued in July through mid-August.
Last edited by SeeBuyFly; Sep 24, 2020 at 3:25 pm
#748
FlyerTalk Evangelist


Join Date: Dec 2003
Location: LAX
Posts: 11,580
They received my passport 8/4. On 8/5, they reported 1.06 million passports awaiting issuance. The total number of passports issued in the seven subsequent weeks (i.e. the sum of the number of issued passports reported for each of those seven weeks) is 1.2 million. So my passport should have been issued already, right? Right?
No.
Also today's weekly report shows them falling behind---more applications received than passports issued. And far fewer passports being issued in recent weeks than were issued in July through mid-August.
No.
Also today's weekly report shows them falling behind---more applications received than passports issued. And far fewer passports being issued in recent weeks than were issued in July through mid-August.
as a reference my kids' global entry renewal submitted iirc in february is nowhere to be found...
#749
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,077
For an adult renewal application sent on or about August 4th or 5th, I would expect that it would most commonly be back by at least the end of this coming week if not even before. But that is based on applications that get to State for processing. With mail in the US being way messed up, such renewal application by mail is at the mercy not just of what State does but also with all that is going on with the USPS as of late.
Is that really what travel.state.gov said? Whatever language has been put up now, it should be way more nuanced than simply saying expedited service is not currently available. Expedited processing service is restricted; it is not entirely unavailable to all.
Is that really what travel.state.gov said? Whatever language has been put up now, it should be way more nuanced than simply saying expedited service is not currently available. Expedited processing service is restricted; it is not entirely unavailable to all.
#750



Join Date: Nov 2009
Programs: DL DM 1MM
Posts: 3,561
We have temporarily suspended expedited passport processing for customers applying at an acceptance facility or renewing by mail. At our passport agencies and centers, we have restricted in person service and expedited passport processing to cases involving life-or-death emergencies. As global conditions evolve and U.S. states begin to reopen, we are resuming operations in phases. We ask for your patience as we safely work on your application.



