Last edit by: CKDGM
Passport Agency Appointments (same day expedited service)
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.
You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
Credit: chgoeditor
Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).
10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online
A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."
H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesnt match the list above, please add or correct.
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.
You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
- 14 days before your trip, you need to schedule an appointment with the passport agency.
- At 7:55 am call the passport number 877-487-2778 (This have to be exactly 14 days before your plane ticket or less. If less, it will get harder to find an appointment)
- Click 1 (For English)
- Click 2 (New Passport)
- Continue to Click 7 to repeat, and keep doing this while watching your watch or using Time.gov to get the exact time down to the second.
- When your it hits exactly 8:00 am Click 2 (for traveling within 14 days option)
- There will be a delay of 3-4 second and you will wait for the next available agent. If you are very lucky, you will be put straight through to an agent. You may be waiting few minutes or maybe as long as 15-20 minutes.
- If you did not click 1 exactly at 8 am, you may have to wait for more than an hour and half
Credit: chgoeditor
Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).
10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online
A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."
H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesnt match the list above, please add or correct.
Current US passport wait? (Merged Threads)
#271
FlyerTalk Evangelist




Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 18,077
Good to hear the passport office is apparently still open. Was planning to wait to renew my child's passport (expires May) but maybe better to do it now as hard to predict what will happen if the shutdown continues.
#272
formerly dave h.
Join Date: Jul 2015
Location: Seattle - it's not Hell, but you can SEA it from here!
Programs: SkyMiles, IHG nobody, HH nobody
Posts: 192
this is the link for the Dept of State Passport Office status during the shutdown:
Passport Services During Lapse in Appropriations
mailed mine today USPS express delivery, big book, expedited service, 2-day return.
Passport Services During Lapse in Appropriations
mailed mine today USPS express delivery, big book, expedited service, 2-day return.
#273


Join Date: Feb 2007
Location: SFO/STS
Programs: UA Gold-1MM, Hhonors Diamond, Marriott/SPG Gold
Posts: 1,094
I was also surprisingly pleased with the speed of my new passport. I also signed up for on-line updates, after the check cleared. FYI
12/19/18 Mailed out regular mail
12/28 check cleared
1/11/19 new 52 page passport arrived
1/14 old canceled passport arrived.
12/19/18 Mailed out regular mail
12/28 check cleared
1/11/19 new 52 page passport arrived
1/14 old canceled passport arrived.
#274
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist




Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 24,770
My daughter's recent experience.
Standard processing time.
December 26, 2018, passport renewal application filled up online, printed and mailed via Priority Mail.
January 18, 2019, new passport received (date of issue - January 15, 2019). She's still waiting for the return of her old passport.
Standard processing time.
December 26, 2018, passport renewal application filled up online, printed and mailed via Priority Mail.
January 18, 2019, new passport received (date of issue - January 15, 2019). She's still waiting for the return of her old passport.
#275

Join Date: Jan 2004
Posts: 359
USA passport renewal during partial government shutdown?
https://travel.state.gov/content/tra...-shutdown.html
#276
FlyerTalk Evangelist


Join Date: Jul 2003
Location: Florida
Posts: 30,343
Passport renewal processing is open. I sent mine in after the shutdown began after Christmas and received my new renewal back just last week. I didn't pay for expedite and I think the turnaround time was excellent.
https://travel.state.gov/content/tra...-shutdown.html
https://travel.state.gov/content/tra...-shutdown.html
The best news I have gotten from the government front recently!

Indeed, the turnaround is excellent. May be many people like us have been waiting, thereby there is not much backlog in the system. Will proceed accordingly.
Did you use the form filling function online? I assume once the form is filled, it would still be printed then be sent in together with the photo, old passport and of course the payment. We specifically took our passport photos on our last visit to Hong Kong in November as there are ID photo services with much better quality and much cheaper. 6 photos for HKD80. Still debate whether we should get the 52 pages book or not..
Last edited by Happy; Jan 22, 2019 at 9:28 am
#277
Join Date: Aug 2014
Posts: 305
THANK YOU for the info!
The best news I have gotten from the government front recently!
Indeed, the turnaround is excellent. May be many people like us have been waiting, thereby there is not much backlog in the system. Will proceed accordingly.
Did you use the form filling function online? I assume once the form is filled, it would still be printed then be sent in together with the photo, old passport and of course the payment. We specifically took our passport photos on our last visit to Hong Kong in November as there are ID photo services with much better quality and much cheaper. 6 photos for HKD80. Still debate whether we should get the 52 pages book or not..
The best news I have gotten from the government front recently!

Indeed, the turnaround is excellent. May be many people like us have been waiting, thereby there is not much backlog in the system. Will proceed accordingly.
Did you use the form filling function online? I assume once the form is filled, it would still be printed then be sent in together with the photo, old passport and of course the payment. We specifically took our passport photos on our last visit to Hong Kong in November as there are ID photo services with much better quality and much cheaper. 6 photos for HKD80. Still debate whether we should get the 52 pages book or not..
#278
FlyerTalk Evangelist


Join Date: Jul 2003
Location: Florida
Posts: 30,343
I just did the same with a name change and an expired passport for my daughter. We took it to the post office after Christmas and received it within 2 weeks, and our documents (marriage license, etc) received within 3. We did use the form filling function, printed it and brought it with us.
#279

Join Date: Jan 2004
Posts: 359
Did you use the form filling function online? I assume once the form is filled, it would still be printed then be sent in together with the photo, old passport and of course the payment. We specifically took our passport photos on our last visit to Hong Kong in November as there are ID photo services with much better quality and much cheaper. 6 photos for HKD80. Still debate whether we should get the 52 pages book or not..
#280
Join Date: Jan 2019
Posts: 2
UPDATE:
1/7 Mailed overnight
1/8 Delivered
1/9 Locator number assigned online and check deposited.
1/11 Two E-Mails that passport is completed and printed with tracking number.
1/14 Passort shipped
1/15 Passport in my hand
1/18 Old passport returned
I paid for expedited service and express return shipping.
very happy with my experience as I was leaving for Germany on 1/19!
1/8 Delivered
1/9 Locator number assigned online and check deposited.
1/11 Two E-Mails that passport is completed and printed with tracking number.
1/14 Passort shipped
1/15 Passport in my hand
1/18 Old passport returned
I paid for expedited service and express return shipping.
very happy with my experience as I was leaving for Germany on 1/19!
#281
formerly dave h.
Join Date: Jul 2015
Location: Seattle - it's not Hell, but you can SEA it from here!
Programs: SkyMiles, IHG nobody, HH nobody
Posts: 192
01.14 Mailed 2-day
01.16 Delivered
01.22 Email confirming printed and mailed
01.23 Received
9 days door-to-door, expedited service, 2-day return. pretty good for the federal government.
01.16 Delivered
01.22 Email confirming printed and mailed
01.23 Received
9 days door-to-door, expedited service, 2-day return. pretty good for the federal government.
#282
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist




Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 24,770
My daughter's recent experience.
Standard processing time.
December 26, 2018, passport renewal application filled up online, printed and mailed via Priority Mail.
January 18, 2019, new passport received (date of issue - January 15, 2019). She's still waiting for the return of her old passport.
Standard processing time.
December 26, 2018, passport renewal application filled up online, printed and mailed via Priority Mail.
January 18, 2019, new passport received (date of issue - January 15, 2019). She's still waiting for the return of her old passport.
#283
Join Date: Jan 2019
Posts: 1
New Passport
I'm here in AZ. Went down to the county clerks office and filled for new first time passport 16+ with standard processing on 1/16. Havent gotten any notification that it's been received. I'm leaving to Brazil on 2/23 and still need to get my visa once I get my passport. What do you guys think are my chances of getting it on it before 2/15?
#284
formerly dave h.
Join Date: Jul 2015
Location: Seattle - it's not Hell, but you can SEA it from here!
Programs: SkyMiles, IHG nobody, HH nobody
Posts: 192
you could call the clerk and ask if they know how long first issues take. my first one 10 years ago took about 6 weeks.
#285


Join Date: Sep 2013
Location: SFO/CLE
Programs: DL PM 0.6MM, Hyatt Globalist, HHonors Gold, Marriott Gold, Avis PC, National EE, Hertz PC
Posts: 2,007
I'm here in AZ. Went down to the county clerks office and filled for new first time passport 16+ with standard processing on 1/16. Havent gotten any notification that it's been received. I'm leaving to Brazil on 2/23 and still need to get my visa once I get my passport. What do you guys think are my chances of getting it on it before 2/15?



