1/7 Mailed overnight
1/8 Delivered
1/9 Locator number assigned online and check deposited.
1/11 Two E-Mail’s that passport is completed and printed with tracking number.
1/14 Passort shipped
1/15 Passport in my hand
1/18 Old passport returned

I paid for expedited service and express return shipping.
very happy with my experience as I was leaving for Germany on 1/19!