Mar 1, 2022, 6:35 am
Last edit by: CKDGM
Passport Agency Appointments (same day expedited service)
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.
You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
Credit: chgoeditor
Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).
10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online
A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."
H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesnt match the list above, please add or correct.
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.
You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
- 14 days before your trip, you need to schedule an appointment with the passport agency.
- At 7:55 am call the passport number 877-487-2778 (This have to be exactly 14 days before your plane ticket or less. If less, it will get harder to find an appointment)
- Click 1 (For English)
- Click 2 (New Passport)
- Continue to Click 7 to repeat, and keep doing this while watching your watch or using Time.gov to get the exact time down to the second.
- When your it hits exactly 8:00 am Click 2 (for traveling within 14 days option)
- There will be a delay of 3-4 second and you will wait for the next available agent. If you are very lucky, you will be put straight through to an agent. You may be waiting few minutes or maybe as long as 15-20 minutes.
- If you did not click 1 exactly at 8 am, you may have to wait for more than an hour and half
Credit: chgoeditor
Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).
10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online
A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."
H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesnt match the list above, please add or correct.
Current US passport wait? (Merged Threads)
Jul 8, 2024 | 8:18 am
#2791
Join Date: Nov 2007
Location: WAS
Programs: enjoyed being warm spit for a few years on CO/UA but now nothing :(
Posts: 2,817
Usually within 3 days (the card gets approved and enters production at the same time but is mailed from a separate facility). Supporting docs usually returned within a week.
How long after the book does the card arrive?
Jul 11, 2024 | 10:59 pm
#2792
Join Date: Nov 2017
Programs: Chase and American Express
Posts: 274
Applied July 2 via online renewal for my mom, received it today july 11. Dad is still waiting.
Crazy fast turnaround. Dont even have plans to travel haha.
Edit: Dads received next day day 7/12
Crazy fast turnaround. Dont even have plans to travel haha.
Edit: Dads received next day day 7/12
Last edited by fbcooper; Jul 12, 2024 at 10:34 pm
Jul 12, 2024 | 2:48 pm
#2793
Join Date: Oct 2018
Posts: 2,458
So, as an update, things worked out, but it was an exercise in brinksmanship.
May 29 - mailed passport for renewal, regular service
June 21 - got letter (by email) that my check is missing a signature, and request to send a new check.
June 22 - Sent new check on June 21, overnight, delivered on June 22
July 3 - Call to the customer service, was asked to pay for expedited service (and told I am not eligible for an appointment)
Several calls in-between, received somewhat contradictory information (eligible for appointment, not eligible, wait etc)
July 8 - Call, set up appointment at the local agency for July 15 (actually, use the appointment I set up online earlier, otherwise
would have no availability until a week later. Unclear how that would work, since the customer service agent
on the phone instructed me to "bring your old passport to the appointment" :/ )
July 10 - Notified by email that passport is issued and mailed
July 12 - New passport received (together with the old one in the same envelope)
I am guessing if not for my original screw-up, I would have the new passport issued on June 21st and without any extra fees.
BTW, the new "52 page" passport actually has 1 fewer visa pages than the old one. Usable pages now are 9-50, used to be 9-51. Curious that it's still called a "52 page".
May 29 - mailed passport for renewal, regular service
June 21 - got letter (by email) that my check is missing a signature, and request to send a new check.
June 22 - Sent new check on June 21, overnight, delivered on June 22
July 3 - Call to the customer service, was asked to pay for expedited service (and told I am not eligible for an appointment)
Several calls in-between, received somewhat contradictory information (eligible for appointment, not eligible, wait etc)
July 8 - Call, set up appointment at the local agency for July 15 (actually, use the appointment I set up online earlier, otherwise
would have no availability until a week later. Unclear how that would work, since the customer service agent
on the phone instructed me to "bring your old passport to the appointment" :/ )
July 10 - Notified by email that passport is issued and mailed
July 12 - New passport received (together with the old one in the same envelope)
I am guessing if not for my original screw-up, I would have the new passport issued on June 21st and without any extra fees.
BTW, the new "52 page" passport actually has 1 fewer visa pages than the old one. Usable pages now are 9-50, used to be 9-51. Curious that it's still called a "52 page".
Jul 13, 2024 | 2:51 pm
#2794
Join Date: Sep 2010
Location: KSUX
Posts: 919
Color me impressed.
July 2: Submitted online renewal for book and card
July 3: Card charged
July 5: Notified that was renewal application was being processed
July 10/12: Shipping notification for book and card respectively.
July 13: Passport book arrived.
July 18: Passport card arrived
Overall I'm impressed. Barely two weeks start to finish which includes a federal holiday too.
I was hoping that my renewal wouldn't take forever since I want to submit my GE renewal as soon as possible in case I need to interview yet again. (If I have to I'd like to do it while visiting friends later this fall as there's no enrollment centers near here)
July 2: Submitted online renewal for book and card
July 3: Card charged
July 5: Notified that was renewal application was being processed
July 10/12: Shipping notification for book and card respectively.
July 13: Passport book arrived.
July 18: Passport card arrived
Overall I'm impressed. Barely two weeks start to finish which includes a federal holiday too.
I was hoping that my renewal wouldn't take forever since I want to submit my GE renewal as soon as possible in case I need to interview yet again. (If I have to I'd like to do it while visiting friends later this fall as there's no enrollment centers near here)
Last edited by LtKernelPanic; Jul 19, 2024 at 1:41 pm
Jul 27, 2024 | 9:13 am
#2795
Join Date: Sep 2002
Location: NOVA
Programs: IHG Rewards Platinum, Marriott Gold, Hilton Diamond, UA/DL/AA Back of the plane...
Posts: 5,233
Wow... I am impressed
7/19 (Friday) - online regular renewal (photo uploaded from my phone, first one rejected (background was not "offwhite") second photo (with flash) accepted (same background))
7/22 (Monday) - notified payment processed and processing begins
7/25 (Thursday) - notified passport was printing, Notified shipped, tracking number rcvd (priority mail which I guess is regular shippoing)
7/26 - USPS says it will arrive 7/27
7/27 - USPS says out for delivery
So 8 days for normal processing and regular shipping
I am out of town with a hold mail (did not expect 8 days!) so neighbor is watching in case it somehow slips through the hold mail.
note: online renewal opens at 1pm eastern time and has a daily limit. i think started mine around 4pm so not difficult to get your application in...
7/19 (Friday) - online regular renewal (photo uploaded from my phone, first one rejected (background was not "offwhite") second photo (with flash) accepted (same background))
7/22 (Monday) - notified payment processed and processing begins
7/25 (Thursday) - notified passport was printing, Notified shipped, tracking number rcvd (priority mail which I guess is regular shippoing)
7/26 - USPS says it will arrive 7/27
7/27 - USPS says out for delivery
So 8 days for normal processing and regular shipping
I am out of town with a hold mail (did not expect 8 days!) so neighbor is watching in case it somehow slips through the hold mail.
note: online renewal opens at 1pm eastern time and has a daily limit. i think started mine around 4pm so not difficult to get your application in...
Last edited by fwfdan; Jul 27, 2024 at 2:54 pm
Jul 28, 2024 | 3:22 pm
#2796
Join Date: Sep 2019
Location: TRS, VCE
Programs: AFKL FB Platinum, DL Platinum
Posts: 253
This is one area of the US government that (nearly) unfailingly works well. As a nationalized citizen by marriage, I often expect more problems, but have been pleasantly surprised.
My renewal:
Tuesday, week 1: mailed in form, used expedited servie
Fraiday, week 1: notified that it was received and being processed
Monday, week 2: notified that passport approved and was sent to printing (also the ID / Password)
Thursday, week 2: received passport
Tuesday, week 3: received ID / Passcard
Wednesday, week 3: received old, cancelled passport
When I compare this to my other nationality (Belgium) it is much simpler, as can be done through the post, and leagues ahead of where our official residency is (Italy), where "normal" citizens wait 8+ months for passport renewals..
My renewal:
Tuesday, week 1: mailed in form, used expedited servie
Fraiday, week 1: notified that it was received and being processed
Monday, week 2: notified that passport approved and was sent to printing (also the ID / Password)
Thursday, week 2: received passport
Tuesday, week 3: received ID / Passcard
Wednesday, week 3: received old, cancelled passport
When I compare this to my other nationality (Belgium) it is much simpler, as can be done through the post, and leagues ahead of where our official residency is (Italy), where "normal" citizens wait 8+ months for passport renewals..
Sep 16, 2024 | 8:15 am
#2799
Join Date: Jul 2005
Location: MKE
Programs: DL 2 MM
Posts: 974
Renewal, non-expedited:
- Mailed Friday, August 16
- Received @ passport office Wednesday August 21
- Received new passport Friday, September 13th
So exactly 4 weeks from mailing to receiving new one.
The online passport status check site still shows as 'In Process' however. Haven't received old passport yet.
- Mailed Friday, August 16
- Received @ passport office Wednesday August 21
- Received new passport Friday, September 13th
So exactly 4 weeks from mailing to receiving new one.
The online passport status check site still shows as 'In Process' however. Haven't received old passport yet.
Oct 25, 2024 | 3:48 pm
#2801
Join Date: Feb 2007
Location: Pensacola, FL (PNS)
Programs: Delta 1.99M, Hyatt Globalist, IHG Diamond, Marriott Gold, Hilton Diamond
Posts: 2,715
Just did our kids' passport last week. Did expedited; not overnight/second-day mail.
October 16: Applied in person (local court)
October 22: Application received:
October 23: Check cashed
Locator number: 45 (National/Portsmouth)
Status changes:
October 23: "In Process"(with an estimated time frame of 2-3 weeks)
October 25: "Approved; will be printed"
October 25: "Shipped" (pre-shipment) from TUCSON.
October 31: Delivered via Priority Mail (it missed the Friday night cutoff otherwise would have been here 2+ days ago).
November 1: Old passport delivered via first class.
this system is super efficient.
October 16: Applied in person (local court)
October 22: Application received:
October 23: Check cashed
Locator number: 45 (National/Portsmouth)
Status changes:
October 23: "In Process"(with an estimated time frame of 2-3 weeks)
October 25: "Approved; will be printed"
October 25: "Shipped" (pre-shipment) from TUCSON.
October 31: Delivered via Priority Mail (it missed the Friday night cutoff otherwise would have been here 2+ days ago).
November 1: Old passport delivered via first class.
this system is super efficient.
Last edited by lindros2; Nov 1, 2024 at 6:15 pm
Oct 25, 2024 | 3:51 pm
#2802
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 18,077
10 days from receipt to printing for a name change application to re-issue with new name. Things seem to be humming along at the passport office now.
Nov 21, 2024 | 12:59 am
#2805
FlyerTalk Evangelist
Join Date: Jan 2000
Posts: 15,857
Takes the same amount of time, in fact since doing away with page add ons, their stock of bigger passports has increased. I wonder how much extra money they have made out of this, I used to blow through each addition every 18 months on average, but add on pages cost nothing. The only thing saving me from having to renew every year or two are the move away by certain countries from stamping passports (UK, HK, the US itself for US citizens) Certain countries doing away with full page visas, and doing so in an E format, certain countries moving toward longer term visas (So 1 ten year China visa rather than 10+ over a ten year period, 10 year India visas etc), and second passports moving to 4 from 2 year durations. That being said even with bigger passports, I am still spending far more per decade than I was before.
