Last edit by: CKDGM
Passport Agency Appointments (same day expedited service)
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.
You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
Credit: chgoeditor
Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).
10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online
A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."
H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesnt match the list above, please add or correct.
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.
You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
- 14 days before your trip, you need to schedule an appointment with the passport agency.
- At 7:55 am call the passport number 877-487-2778 (This have to be exactly 14 days before your plane ticket or less. If less, it will get harder to find an appointment)
- Click 1 (For English)
- Click 2 (New Passport)
- Continue to Click 7 to repeat, and keep doing this while watching your watch or using Time.gov to get the exact time down to the second.
- When your it hits exactly 8:00 am Click 2 (for traveling within 14 days option)
- There will be a delay of 3-4 second and you will wait for the next available agent. If you are very lucky, you will be put straight through to an agent. You may be waiting few minutes or maybe as long as 15-20 minutes.
- If you did not click 1 exactly at 8 am, you may have to wait for more than an hour and half
Credit: chgoeditor
Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).
10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online
A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."
H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesnt match the list above, please add or correct.
Current US passport wait? (Merged Threads)
#2763
Community Director Emerita




Join Date: Oct 2000
Location: Anywhere warm
Posts: 35,573
We had a good experience. Passports arrived today, 2 weeks to the day from mailing them (expedited).
May 28 Application submitted by priority mail
June 3 - received by State Department
June 4 - $239.53 x 2 fee redeemed
June 10 - passport approved and being printed
June 10 - passport sent by express mail
June 11 - delivered
May 28 Application submitted by priority mail
June 3 - received by State Department
June 4 - $239.53 x 2 fee redeemed
June 10 - passport approved and being printed
June 10 - passport sent by express mail
June 11 - delivered
#2764


Join Date: Nov 2007
Location: WAS
Programs: enjoyed being warm spit for a few years on CO/UA but now nothing :(
Posts: 2,817
Two weeks is impressive. Assuming this was for renewal, yes? Do you know what center processed it? My renewal w regular service to Philadelphia [edited by Moderator] took 38 days while ExpatExp's expedited renewal also to Philly took only 17 days.
Last edited by Moderator2; Jun 12, 2024 at 10:10 am Reason: Omniesque comment not needed in this forum
#2766




Join Date: Apr 2010
Programs: AA EP, UA 1K/MM, WoH Globalist, HH Diamond
Posts: 4,031
A new (though limited) option for those looking at renewing passports:
https://travel.state.gov/content/tra...ew-online.html
https://travel.state.gov/content/tra...ew-online.html
#2767


Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Silver, Hertz Five Star
Posts: 7,492
Just received my new (renewed) passport. Standard processing.
May 25 - Mailed old passport and application. Regular first class mail.
May 31 - Check cleared.
June 10 - New passport mailed.
June 12 - Received new passport.
18 days start to finish.
May 25 - Mailed old passport and application. Regular first class mail.
May 31 - Check cleared.
June 10 - New passport mailed.
June 12 - Received new passport.
18 days start to finish.
#2768




Join Date: Feb 2012
Location: Arizona
Posts: 36
I'd like to hear from people who use the online application site. Opens at 9am PT every day, but there are limited spots;
http://https://mytravel.state.gov/s/...ssport-renewal
Existing passport gets cancelled when you apply, and you don't send your old passport in.
I'm curious if that affects Global Entry - no passport is required to enter, but I'm sure a cancelled passport is in their system.
Anyone care to speculate? Can I re-enter with GE if I have a cancelled passport?
http://https://mytravel.state.gov/s/...ssport-renewal
Existing passport gets cancelled when you apply, and you don't send your old passport in.
I'm curious if that affects Global Entry - no passport is required to enter, but I'm sure a cancelled passport is in their system.
Anyone care to speculate? Can I re-enter with GE if I have a cancelled passport?
#2769




Join Date: Apr 2010
Programs: AA EP, UA 1K/MM, WoH Globalist, HH Diamond
Posts: 4,031
I'd like to hear from people who use the online application site. Opens at 9am PT every day, but there are limited spots;
http://https://mytravel.state.gov/s/...ssport-renewal
Existing passport gets cancelled when you apply, and you don't send your old passport in.
I'm curious if that affects Global Entry - no passport is required to enter, but I'm sure a cancelled passport is in their system.
Anyone care to speculate? Can I re-enter with GE if I have a cancelled passport?
http://https://mytravel.state.gov/s/...ssport-renewal
Existing passport gets cancelled when you apply, and you don't send your old passport in.
I'm curious if that affects Global Entry - no passport is required to enter, but I'm sure a cancelled passport is in their system.
Anyone care to speculate? Can I re-enter with GE if I have a cancelled passport?
#2770




Join Date: Feb 2012
Location: Arizona
Posts: 36
I forgot to mention I have 2 other passports that I could use to enter other countries. I only need a US passport to reenter the US
#2771




Join Date: Apr 2010
Programs: AA EP, UA 1K/MM, WoH Globalist, HH Diamond
Posts: 4,031
Well if it is your US passport that is linked to your Global Entry and it has been cancelled, and you are trying to use that passport to enter the US, then youll have issues.
#2772


Join Date: Nov 2007
Location: WAS
Programs: enjoyed being warm spit for a few years on CO/UA but now nothing :(
Posts: 2,817
While a passport is not required to be shown at entry using GE, a valid passport is a primary requirement to utilize the benefit of the program. If your passport expires or is cancelled, your TTP membership will remain active but you will not be able to use the TTP program to expedite entry until your TTP profile is updated with your new valid passport information.
Also, in 2023 the CBP ended its temporary COVID-era official policy that allowed US citizens to a) travel to and b) enter the US on expired US passports that it implemented in response to the processing backlog resulting from COVID. An expired passport is no longer acceptable to travel to the US.
Therefore, if you are able to present yourself to an admissions officer at a US port of entry while possessing an expired US passport, then under most circumstances you should be allowed to enter the US after extensive secondary inspection in which CBP will verify your identity and citizenship and eligibility for admission.
So, if you know you must travel from and return to the US before receiving your new US passport, and you can travel to your destination and return to the US using your other passport(s), then renewing online so as to have your expired/canceled US passport in your possession at the US port of entry, is a pretty good plan. Just be sure to allow LOTS of time in your schedule for delays at the port of entry while your admission is processed.
#2773




Join Date: Apr 2010
Programs: AA EP, UA 1K/MM, WoH Globalist, HH Diamond
Posts: 4,031
Very true, but the issues should not be a showstopper in terms of entering the US.
While a passport is not required to be shown at entry using GE, a valid passport is a primary requirement to utilize the benefit of the program. If your passport expires or is cancelled, your TTP membership will remain active but you will not be able to use the TTP program to expedite entry until your TTP profile is updated with your new valid passport information.
Also, in 2023 the CBP ended its temporary COVID-era official policy that allowed US citizens to a) travel to and b) enter the US on expired US passports that it implemented in response to the processing backlog resulting from COVID. An expired passport is no longer acceptable to travel to the US.
Therefore, if you are able to present yourself to an admissions officer at a US port of entry while possessing an expired US passport, then under most circumstances you should be allowed to enter the US after extensive secondary inspection in which CBP will verify your identity and citizenship and eligibility for admission.
So, if you know you must travel from and return to the US before receiving your new US passport, and you can travel to your destination and return to the US using your other passport(s), then renewing online so as to have your expired/canceled US passport in your possession at the US port of entry, is a pretty good plan. Just be sure to allow LOTS of time in your schedule for delays at the port of entry while your admission is processed.
While a passport is not required to be shown at entry using GE, a valid passport is a primary requirement to utilize the benefit of the program. If your passport expires or is cancelled, your TTP membership will remain active but you will not be able to use the TTP program to expedite entry until your TTP profile is updated with your new valid passport information.
Also, in 2023 the CBP ended its temporary COVID-era official policy that allowed US citizens to a) travel to and b) enter the US on expired US passports that it implemented in response to the processing backlog resulting from COVID. An expired passport is no longer acceptable to travel to the US.
Therefore, if you are able to present yourself to an admissions officer at a US port of entry while possessing an expired US passport, then under most circumstances you should be allowed to enter the US after extensive secondary inspection in which CBP will verify your identity and citizenship and eligibility for admission.
So, if you know you must travel from and return to the US before receiving your new US passport, and you can travel to your destination and return to the US using your other passport(s), then renewing online so as to have your expired/canceled US passport in your possession at the US port of entry, is a pretty good plan. Just be sure to allow LOTS of time in your schedule for delays at the port of entry while your admission is processed.
And maybe it is just me, but if there is an urgent/critical need to travel then I would try to go through one of the expiated options and get the passport before the travel starts.
#2774
FlyerTalk Evangelist




Join Date: May 2002
Location: NC
Programs: AAConciergeKey/2MM, DL DM/2MM, UA Gold,Hilton Diamond,IHG Diamond, Hyatt Globalist,Marriott Titanium
Posts: 13,223
How long does the online application take? If they cancel your old passport, it better come quickly.
#2775




Join Date: Apr 2010
Programs: AA EP, UA 1K/MM, WoH Globalist, HH Diamond
Posts: 4,031
If you are traveling internationally in less than 8 weeks, you cannot renew online because we are only offering routine service.
Need your passport in less than 3 weeks? Make an appointment to renew in person at a passport agency or center.
- Routine times do not include mailing times.
- Routine times are the same for customers who renew online and renew by mail.
Need your passport in less than 3 weeks? Make an appointment to renew in person at a passport agency or center.



