Feb 27, 2013, 11:26 am
Last edit by: aztimm
Per the US Airways website:
http://www.usairways.com/en-US/dividendmiles/preferred/upgrades.html
Upgrade notification
We send you an email the first time we try for an upgrade – no need to call. We'll continue to check for upgrades throughout the day and send follow up emails if we change your upgrade status – right up until 24 hours before your flight. If we're unable to upgrade your reservation up to 24 hours prior to departure, we'll process your upgrades when you check in online or at the airport (if they become available).
To be placed on the standby list choose the 'Add to standby list' link when you check in online. You'll only see the option to add yourself to the standby list if all passengers in your reservation are Preferred. If you're traveling with a companion, request that you and your companion be placed on the standby list at the airport.
Please check your Dividend Miles account to make sure we have your current email address.
Preferred upgrade priority – advance travel dates
When you purchase a full fare (Y or B class) economy ticket, you are eligible for an instant upgrade to First Class. After your reservation is ticketed, we will automatically attempt to upgrade you around the clock until a seat becomes available. We prioritize full fare economy tickets over all other fares.
If you book a discount fare (any fare other than Y or B class), we prioritize your upgrade by Preferred level and within each Preferred level, by the number of Preferred-qualifying miles you've flown on US Airways and US Airways Express operated flights in the last 12 months. We begin processing upgrades for all discount fares at either 7, 4, 3 or 2 days prior to departure, depending on Preferred level.
If we are unable to confirm an upgrade during our automated process, we'll try again when you check in for your flight. If seats are not available when you check in online, you can choose to be placed on the standby list.
To be placed on the standby list select the 'Add to standby list' link when checking in online. All passengers in your reservation must have Preferred status to have this option displayed at check in. If you are traveling with a companion, request that you and your companion be placed on the standby list at the airport.
Preferred upgrade priority – day of departure
•If we're unable to confirm an upgrade seat for you prior to departure, you may request an upgrade when you check in.
•Once check-in for a flight has begun, priority will be based upon Preferred level and then upon earliest check-in.
•Please advise the gate agent at the airport if you're traveling with a companion.
Companion upgrades
One non-Preferred traveling companion can upgrade when traveling on the same reservation as a Preferred member with a qualifying paid ticket. The companion will be upgraded at the same time as the Preferred member.
more info to add? PM aztimm.
http://www.usairways.com/en-US/dividendmiles/preferred/upgrades.html
Upgrade notification
We send you an email the first time we try for an upgrade – no need to call. We'll continue to check for upgrades throughout the day and send follow up emails if we change your upgrade status – right up until 24 hours before your flight. If we're unable to upgrade your reservation up to 24 hours prior to departure, we'll process your upgrades when you check in online or at the airport (if they become available).
To be placed on the standby list choose the 'Add to standby list' link when you check in online. You'll only see the option to add yourself to the standby list if all passengers in your reservation are Preferred. If you're traveling with a companion, request that you and your companion be placed on the standby list at the airport.
Please check your Dividend Miles account to make sure we have your current email address.
Preferred upgrade priority – advance travel dates
When you purchase a full fare (Y or B class) economy ticket, you are eligible for an instant upgrade to First Class. After your reservation is ticketed, we will automatically attempt to upgrade you around the clock until a seat becomes available. We prioritize full fare economy tickets over all other fares.
If you book a discount fare (any fare other than Y or B class), we prioritize your upgrade by Preferred level and within each Preferred level, by the number of Preferred-qualifying miles you've flown on US Airways and US Airways Express operated flights in the last 12 months. We begin processing upgrades for all discount fares at either 7, 4, 3 or 2 days prior to departure, depending on Preferred level.
If we are unable to confirm an upgrade during our automated process, we'll try again when you check in for your flight. If seats are not available when you check in online, you can choose to be placed on the standby list.
To be placed on the standby list select the 'Add to standby list' link when checking in online. All passengers in your reservation must have Preferred status to have this option displayed at check in. If you are traveling with a companion, request that you and your companion be placed on the standby list at the airport.
Preferred upgrade priority – day of departure
•If we're unable to confirm an upgrade seat for you prior to departure, you may request an upgrade when you check in.
•Once check-in for a flight has begun, priority will be based upon Preferred level and then upon earliest check-in.
•Please advise the gate agent at the airport if you're traveling with a companion.
Companion upgrades
One non-Preferred traveling companion can upgrade when traveling on the same reservation as a Preferred member with a qualifying paid ticket. The companion will be upgraded at the same time as the Preferred member.
more info to add? PM aztimm.
US Automatic Upgrades (elite) [MASTER THREAD]
Jan 31, 2011, 5:48 am
#91
Join Date: Jan 2008
Location: Rio de Janeiro, Miami, Nice
Programs: Marriott Titanium, AA Concierge Key, Delta, United, Emorates, and others
Posts: 4,694
I just returned from a trip that included MIA-CLT, a leg on which I changed days so FC was not available 3 days out. I was told upgrades were not automatic, but that I could ask at the checkin to put myself on a wait list. I was paid FC but on A inventory. ExpertFlyer showed 100% booked.
At the gate I was asked my preferred seat and was given it, then everyone else on the upgrade list was also cleared, according to the agent. I was happy, but it seemed quite odd. Even though I'm CP I rarely fly domestic US so I am unaware of all this process.
Is this unusual?
At the gate I was asked my preferred seat and was given it, then everyone else on the upgrade list was also cleared, according to the agent. I was happy, but it seemed quite odd. Even though I'm CP I rarely fly domestic US so I am unaware of all this process.
Is this unusual?
Jan 31, 2011, 6:05 am
#92
Join Date: Dec 2006
Location: Washington, DC
Programs: US-CP, UA, Marriott Rewards, HHonors, Avis,
Posts: 4,549
I just returned from a trip that included MIA-CLT, a leg on which I changed days so FC was not available 3 days out. I was told upgrades were not automatic, but that I could ask at the checkin to put myself on a wait list. I was paid FC but on A inventory. ExpertFlyer showed 100% booked.
At the gate I was asked my preferred seat and was given it, then everyone else on the upgrade list was also cleared, according to the agent. I was happy, but it seemed quite odd. Even though I'm CP I rarely fly domestic US so I am unaware of all this process.
Is this unusual?
At the gate I was asked my preferred seat and was given it, then everyone else on the upgrade list was also cleared, according to the agent. I was happy, but it seemed quite odd. Even though I'm CP I rarely fly domestic US so I am unaware of all this process.
Is this unusual?
Jan 31, 2011, 8:11 am
#93
Join Date: Jan 2011
Location: CLT
Programs: AA EXP
Posts: 709
I can see that being a plausible explanation, but in both instances, I received the email at the four day mark saying "An upgrade was not available."
Jan 31, 2011, 11:41 am
#94
Join Date: Nov 2006
Location: SJC and ONT
Programs: WN A-List/CP, HHonors Diamond, CX J with AA miles, US Gold/*G
Posts: 2,082
...I've gone online to check in, and the first screen that appears (after you enter your login info for the reservation, but before you see your BP), there is a message that says something to the effect of "We're sorry, but no upgrades are available." So I see that, but then click "Add to upgrade standby list" anyway, and then when I click the "boarding pass" button, it spits out my BP with upgrade confirmed....
It hasn't happened since but the auto-upgrade wizard has been working as advertised (and generous beyond my expectations). ^
Feb 3, 2011, 9:55 am
#95
Join Date: Jan 2011
Location: CLT
Programs: AA EXP
Posts: 709
Alaska upgrades?
Sorry if this is a dumb question, but didn't want to start a separate thread for it...I'm flying PHX-ANC in a few weeks--is that flight treated like any other domestic flight in terms of being auto-upgraded? I didn't know if flights to Alaska were the same as flights to Hawaii in that you don't get the complimentary upgrade. Thanks!
Feb 3, 2011, 10:00 am
#96
Join Date: Jun 2004
Location: Philadelphia
Programs: AA Ex-Plat, Bonvoy Titanium
Posts: 670
Same as any other domestic route.
I got upgraded for a PHL-ANC route last year at my 7 day window.
I got upgraded for a PHL-ANC route last year at my 7 day window.
Feb 4, 2011, 12:50 pm
#97
Join Date: Dec 2009
Programs: SPG Gold
Posts: 12
I don't know if I should have started a new thread but since it was a master thread, I decided to post here. I anticipate substantial domestic travel in this year and so my question is about domestic upgrades.
If I book my tickets on US Airways website, with a US Airways flight number, and the actual flight happens to be operated by say UA or CO, do I still get an upgrade ? Or is it only if the flight is operated by US Airways.
In the T&C, it says "Flights must be sold as a US Airways flight to be eligible; flight purchased as a code share through one of our partners will not be eligible for upgrade. ", but it didn't say that the flight has to be operated by US Airways, it just says they have to be sold as US Airways flight.
So, I'm not sure if US airways allows UDUs in UA or CO, as long as it was bought as US flight. Could anyone help me out on it. Thanks
If I book my tickets on US Airways website, with a US Airways flight number, and the actual flight happens to be operated by say UA or CO, do I still get an upgrade ? Or is it only if the flight is operated by US Airways.
In the T&C, it says "Flights must be sold as a US Airways flight to be eligible; flight purchased as a code share through one of our partners will not be eligible for upgrade. ", but it didn't say that the flight has to be operated by US Airways, it just says they have to be sold as US Airways flight.
So, I'm not sure if US airways allows UDUs in UA or CO, as long as it was bought as US flight. Could anyone help me out on it. Thanks
Feb 4, 2011, 1:36 pm
#98
Join Date: Jul 2007
Location: Homebase: CAE - Formerly, YUL
Programs: US CP, UA, HH Gold, Marriott Plat, DL, AA, CO, ++
Posts: 2,187
You only get upgrades on US metal when you have status with US.
If you buy a UA flight codeshare, that's on US metal, and you put in your US DM number, you will be in the queue for upgrades just the same as if you booked a US ticket.
HTSC
If you buy a UA flight codeshare, that's on US metal, and you put in your US DM number, you will be in the queue for upgrades just the same as if you booked a US ticket.
HTSC
I don't know if I should have started a new thread but since it was a master thread, I decided to post here. I anticipate substantial domestic travel in this year and so my question is about domestic upgrades.
If I book my tickets on US Airways website, with a US Airways flight number, and the actual flight happens to be operated by say UA or CO, do I still get an upgrade ? Or is it only if the flight is operated by US Airways.
In the T&C, it says "Flights must be sold as a US Airways flight to be eligible; flight purchased as a code share through one of our partners will not be eligible for upgrade. ", but it didn't say that the flight has to be operated by US Airways, it just says they have to be sold as US Airways flight.
So, I'm not sure if US airways allows UDUs in UA or CO, as long as it was bought as US flight. Could anyone help me out on it. Thanks
If I book my tickets on US Airways website, with a US Airways flight number, and the actual flight happens to be operated by say UA or CO, do I still get an upgrade ? Or is it only if the flight is operated by US Airways.
In the T&C, it says "Flights must be sold as a US Airways flight to be eligible; flight purchased as a code share through one of our partners will not be eligible for upgrade. ", but it didn't say that the flight has to be operated by US Airways, it just says they have to be sold as US Airways flight.
So, I'm not sure if US airways allows UDUs in UA or CO, as long as it was bought as US flight. Could anyone help me out on it. Thanks
Feb 4, 2011, 1:54 pm
#99
Join Date: Dec 2009
Programs: SPG Gold
Posts: 12
ohh, so I would not get an upgrade if bought it thru orbitz for e.g. with US flight number, but the flight was actually on UA metal (which would be more likely since US doesnt fly to as many places as UA does) ?
Feb 4, 2011, 2:52 pm
#100
Join Date: Jul 2007
Posts: 63
anyone able to tell me if flight 705 CLT-PHX next Friday Feb 11th has upgrade availability?
Feb 4, 2011, 3:00 pm
#101
Join Date: Dec 2006
Location: Washington, DC
Programs: US-CP, UA, Marriott Rewards, HHonors, Avis,
Posts: 4,549
No, it doesn't really matter where you buy the ticket; it just matters who the operating carrier is. Since UA is operating the flight, it's highly unlikely that you will get an upgrade based on your US status.
Feb 4, 2011, 3:18 pm
#102
Join Date: Nov 2006
Location: SJC and ONT
Programs: WN A-List/CP, HHonors Diamond, CX J with AA miles, US Gold/*G
Posts: 2,082
Chances are, they did. 
Depending on status, this is where looking at the number of solo Choice and exit row seats may be helpful as well, i.e., if there are like 10 of them and the person is a low-mile Silver then the odds of getting free Kettle Classics won't be too favorable.
Depending on status, this is where looking at the number of solo Choice and exit row seats may be helpful as well, i.e., if there are like 10 of them and the person is a low-mile Silver then the odds of getting free Kettle Classics won't be too favorable.
Feb 4, 2011, 4:34 pm
#103
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,463
Correct, but you also have to be Elite to get the upgrades on US metal. But if you are flying on UA, use your DM # as it will count towards elite status on US.
Feb 4, 2011, 4:35 pm
#104
Join Date: Jul 2007
Posts: 63
I received the thanks but no thanks email indicating an upgrade wasn't available, however that's been the norm lately and I'm then upgraded at some other point during the week. I was just curious to my odds of an upgrade/availability on that flight!
Mar 2, 2011, 10:41 pm
#105
Join Date: May 2001
Location: Philadelphia, PA
Programs: DL:Lifetime Gold: US:CM:SPG:Lifetime Plat:HHonors:Diamond
Posts: 187
Auto Upgrade Process -- 48 to 24 hours prior
I am a new CP and reading the auto-upgrade process I understand that I will be auto upgraded up to 2 days prior and then again when I check in (up to 24 hours prior).
Some questions:
1. Does the auto-upgrade always run--in other words, if a O seat becomes available does it at that time it becomes available slot me in or only once a day/evening? Any one know what time?
2. If only once a day/night should one call and check in-between these times?
3. If the auto-upgrade stops at 48 hours and one cannot check again until 24 hours--what happens from the 2nd day to the check in time? Is the assumption that the auto-upgrade does not run so one needs to call?
Thanks!
Some questions:
1. Does the auto-upgrade always run--in other words, if a O seat becomes available does it at that time it becomes available slot me in or only once a day/evening? Any one know what time?
2. If only once a day/night should one call and check in-between these times?
3. If the auto-upgrade stops at 48 hours and one cannot check again until 24 hours--what happens from the 2nd day to the check in time? Is the assumption that the auto-upgrade does not run so one needs to call?
Thanks!