Vinesse.com
Oct 21, 2011, 2:23 pm
#92
Join Date: Mar 2007
Location: AVL
Programs: Hhonors Diamond, Bonvoy LT Plat, TSA vilifier extraordinaire, Once upon a time... US Silver, AA Gold
Posts: 1,313
Mrs. dwcatty got her hit from Vinesse today and I did not, although my order was placed sooner and has arrived while hers has not. So I called Vinesse. It seems they had my points preference set to Choice, as last year in the GS I used a Vinesse order to get (4,000?) Choice points which added to my meager balance I then transferred for a hit.
The CS rep was very cool about it - he could tell I entered Vinesse this year through the US portal, but because my last points related purchase was with Choice my account defaulted to Choice. He manually made a notation in the file, withdrew the points from Choice (which had not yet posted there), and credited them to US. I would expect the hit next Friday.
The guys at Hertz called this a scavenger hunt when I explained the GS to them, and that is what it is. The real question is, are we having fun yet?
The CS rep was very cool about it - he could tell I entered Vinesse this year through the US portal, but because my last points related purchase was with Choice my account defaulted to Choice. He manually made a notation in the file, withdrew the points from Choice (which had not yet posted there), and credited them to US. I would expect the hit next Friday.
The guys at Hertz called this a scavenger hunt when I explained the GS to them, and that is what it is. The real question is, are we having fun yet?
Oct 21, 2011, 2:24 pm
#93
Join Date: Feb 2010
Programs: SPG Gold, HHonors Gold, Club Carlson Gold
Posts: 30
What can I do if I subscribed vinesse.com
New to the GS game and I am too stupid to notice the T&C. I subscribed Netfix and Vinesse, and now I know if I cancel Vinesse, all the miles I earned will be voided.
Considering Vinesse costs about $60-$70 per month for the subscription, I don't think it is wise to keep it to May, 2012.
I have done 20 hits and do you guys have any ideas to help me?
Thanks so much.
Considering Vinesse costs about $60-$70 per month for the subscription, I don't think it is wise to keep it to May, 2012.
I have done 20 hits and do you guys have any ideas to help me?
Thanks so much.
Oct 21, 2011, 5:40 pm
#94
Join Date: May 1999
Posts: 1,627
New to the GS game and I am too stupid to notice the T&C. I subscribed Netfix and Vinesse, and now I know if I cancel Vinesse, all the miles I earned will be voided.
Considering Vinesse costs about $60-$70 per month for the subscription, I don't think it is wise to keep it to May, 2012.
I have done 20 hits and do you guys have any ideas to help me?
Thanks so much.
Considering Vinesse costs about $60-$70 per month for the subscription, I don't think it is wise to keep it to May, 2012.
I have done 20 hits and do you guys have any ideas to help me?
Thanks so much.
1. Call Vinesse to see if you can cancel before they send credit to your US Airways account.
2. Write to US Airways, explain the situation, and see if they will let you cancel the subscription and remove the Vinesse hit from your account.
Oct 21, 2011, 7:50 pm
#97
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Ditto. Purchase date and activity date were Oct 20. Didn't expect this to post until next Friday! (I have no idea if the apron has been delivered as I sent it to a friend in FL.)
Last edited by margarita girl; Oct 22, 2011 at 6:01 am
Oct 21, 2011, 9:42 pm
#99
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
If you'll feel more comfortable going for the subscription be my guest. There's plenty of evidence scattered on the pages of this thread, and elsewhere, that any posting from vinesse counts as a hit.
Oct 21, 2011, 9:45 pm
#100
Join Date: Aug 2006
Location: IAD
Programs: DL-Silver; BA-Bronze
Posts: 1,162
Oct 21, 2011, 10:23 pm
#101
Join Date: Feb 2010
Programs: SPG Gold, HHonors Gold, Club Carlson Gold
Posts: 30
Thx for the suggestion. I'll go with 2. They have posted 2000 miles on my account.
Oct 22, 2011, 2:54 am
#102
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Two of three accounts had no problem. This last one is becoming troublesome.
Oct 25, 2011, 8:01 am
#104
Join Date: Dec 2002
Location: Gold Country, California
Programs: Hilton Gold, IHG Diamond Ambassador, Hyatt Globalist
Posts: 1,199
Can't Handle all the Business?
Good to see others are experiencing a quick post of points, but I am not doing well with my order made Oct. 13. Rec'd e-mail that it would be shipped the 14th, nothing rec'd to date. (I ordered the $15 wine tasting notebook which was the least expensive item at the time.) Sent an e-mail on Friday, then received message that they don't respond to e-mails, you must call M-F 8-5. Tried calling Monday and person answered who requested I give him my name & number for a return call because they were too busy to talk. I tried calling back later, same thing, tried to give him my number he couldn't hear me and hung up. Called back and a girl answered who had time to talk, although she didn't have a clue what was happening with the order. She tried to ask two supervisors but they were unavailable. Promised she would call back by the end of the day, but of course that didn't happen.
Definitely won't ever purchase wine from this company with the poor customer service. Their web site is very strange. I see less expensive things now, so maybe will try to cancel and order something else.
Definitely won't ever purchase wine from this company with the poor customer service. Their web site is very strange. I see less expensive things now, so maybe will try to cancel and order something else.