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Old Oct 14, 2011, 7:28 pm
  #61  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,851
Ordered wine glasses last week and was given the October 11, 2011 shipping date. Today I received an email saying my order has been cancelled.

Ugghh
metoo is offline  
Old Oct 14, 2011, 7:30 pm
  #62  
 
Join Date: Feb 2003
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Posts: 8,135
Originally Posted by metoo
Ordered wine glasses last week and was given the October 11, 2011 shipping date. Today I received an email saying my order has been cancelled.
So did you receive miles? If so, have they been revoked?
beltway is offline  
Old Oct 14, 2011, 7:49 pm
  #63  
 
Join Date: Sep 2010
Posts: 1,900
Originally Posted by metoo
Ordered wine glasses last week and was given the October 11, 2011 shipping date. Today I received an email saying my order has been cancelled.

Ugghh
I wonder why? Backorder?
surftb15 is offline  
Old Oct 14, 2011, 7:53 pm
  #64  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,851
Originally Posted by beltway
So did you receive miles? If so, have they been revoked?
No miles posted.
metoo is offline  
Old Oct 14, 2011, 7:55 pm
  #65  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,851
Originally Posted by surftb15
I wonder why? Backorder?
Received this email today:

Subject- Item Currently Unavailable

Dear XXXXX

We are contacting you from Vinesse regarding your recent wine order. We regret to inform
you that the item you ordered, the Riedel 'O' Riesling Glasses 13 oz set of 2 (#XXXXX),
is currently not available. Please check our website to find something else that might
interest you – we apologize for the inconvenience! Thank you, and have a great day!

Cheers,

Vinesse Customer Service
www.vinesse.com
800-823-5527
metoo is offline  
Old Oct 14, 2011, 8:01 pm
  #66  
 
Join Date: Sep 2010
Posts: 1,900
That's annoying!
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Old Oct 14, 2011, 8:10 pm
  #67  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,851
Only 2 cheapest items are the WineWatch Electronic Wine Thermometer $19.95 ($23.90 Plus Tax) or the Wine Tasting Book ($16.18 total)

Would the Wine Tasting Notebook make a good gift for Xmas Exchange at Work? Or just give to Salvation Army or the Local Library
metoo is offline  
Old Oct 14, 2011, 8:15 pm
  #68  
 
Join Date: Sep 2010
Posts: 1,900
Originally Posted by metoo
Only 2 cheapest items are the WineWatch Electronic Wine Thermometer $19.95 ($23.90 Plus Tax) or the Wine Tasting Book ($16.18 total)

Would the Wine Tasting Notebook make a good gift for Xmas Exchange at Work? Or just give to Salvation Army or the Local Library
Secret Santa at work?
surftb15 is offline  
Old Oct 15, 2011, 7:37 am
  #69  
 
Join Date: Oct 2009
Location: New York, NY
Programs: United Platinum
Posts: 320
10/7/2011 10/14/11 vinesse.com wine purchase 50
Devyan1 is offline  
Old Oct 15, 2011, 8:11 am
  #70  
 
Join Date: Feb 2011
Location: Swamps of Jersey
Programs: US Silver, Club Carlson Gold
Posts: 376
What's the best way to make sure the proper account gets credited?

I did one order with Vinesse for DM account #1, then another for DM account #2 (different name but same address). Both orders ended up getting credited to DM account #2.

I can't figure out how their "accounts" work...
kendenton is offline  
Old Oct 15, 2011, 8:51 am
  #71  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by kendenton
What's the best way to make sure the proper account gets credited?

I did one order with Vinesse for DM account #1, then another for DM account #2 (different name but same address). Both orders ended up getting credited to DM account #2.

I can't figure out how their "accounts" work...
The best advice posted to date:
Originally Posted by cvarming
Vinesse should come with a huge warning: They post miles to the account number that is listed in your Vinesse account on day the miles are awarded. It is very difficult to create multiple accounts with Vinesse and when you try to sign up for a new account they will often just change your old account information. When this happens the old information, including any US Airways account numbers, is replaced with your newest information.

The net effect is that Vinesse purchases should be done in serial. You need to see the miles from a purchase before you can place the next order.
beltway is offline  
Old Oct 15, 2011, 8:53 am
  #72  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,851
Anyone ordered the Wine tasting notebook lately? I just want to make sure I don't get another email days later about a cancellation
metoo is offline  
Old Oct 15, 2011, 8:58 am
  #73  
 
Join Date: Apr 2011
Posts: 567
For Vinesse with 2 accounts how did you set up the accounts - did you have 1 or 2 Vinesse accounts - e.g. 1 vinesse account - dm1, order, then switch to dm2, order again? Or, vinesse1+dm1, and vinesse2+dm2?
bobby21 is offline  
Old Oct 15, 2011, 9:30 am
  #74  
 
Join Date: Jul 2011
Location: DFW
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Posts: 317
Originally Posted by metoo
Anyone ordered the Wine tasting notebook lately? I just want to make sure I don't get another email days later about a cancellation
Ordered last week on 10/10 shows pending on my credit card since. No email notification from Vinesse. I'm guessing backorder as well.
rookie10 is offline  
Old Oct 15, 2011, 3:11 pm
  #75  
 
Join Date: Dec 2006
Programs: United 1k aa exec plat
Posts: 1,842
Originally Posted by beltway
The best advice posted to date:
its a pain and i had same problem
i phoned in and they say cant change number after order,
so i cancelled the 2nd order..
they say if you do on the phone they can do it with diff ff no

different browser would also work as long as shipping address etc different-
edit diff browser doesnt work,different address doesnt work
if same credit card then you get redirected automatically to the old member no
very annoying

re-edit
i got it to work separately by changing my billing address a bit.
surely there must be an easier way but i cant find it

Last edited by bryanwallace; Oct 15, 2011 at 3:50 pm
bryanwallace is offline  


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