Revised Star Alliance Lounge Access Rules (Updated 2010)
Nov 13, 2010, 8:41 pm
#106
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Nov 13, 2010, 8:43 pm
#107
Join Date: Dec 2007
Posts: 3,607
I visited the LH Senator lounge at IAD today. Once I handed her my boarding pass, the next thing they wanted was my 1K card.. I have heard how strict they are, so I already had it ready. They scanned my BP, and then swiped my 1K card... Better to have the card. I do have the employees guide to STAR Alliance, which I suppose I could pull up on the computer to prove that 1K is STAR Gold..
Nov 13, 2010, 8:45 pm
#108
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,606
I'm always amazed at the posts of people describing how lounge agents didn't know the rules or bent them. I've never not been asked for my boarding pass and card. When I present just one or the other the agents consistently ask for the other. And I've never had any trouble getting in anywhere. As far as my experience goes the agents have been perfectly accurate and followed the rules strictly every time.
Nov 13, 2010, 9:03 pm
#109
FlyerTalk Evangelist
Join Date: May 2006
Location: SEA or BGR, Lower Earth Orbit
Programs: UA 1K
Posts: 17,217
So it's a no on the senator's lounge with out the *G card, but a yes on the business lounge with the COPC card. Correct?
Nov 14, 2010, 5:21 am
#110
Join Date: Jun 2001
Location: San Jose, Ca HH Diamond, UA 1K
Posts: 487
I believe many of the Star Partners swipe your UA card in order facilitate the billing process. I have been told each airline bills the other when we use the lounge.
At least that is what I have been told a few times by the club staff.
At least that is what I have been told a few times by the club staff.
Nov 18, 2010, 11:52 am
#111
Join Date: Oct 2009
Location: East Coast, US
Programs: Mileage Plus 1K; Marriott Plat; Hilton; SkyMiles
Posts: 102
My wife (UA Prem Exec and RCC member) is enroute to DFW with 2 business associates. They were, however, booked on AA by their employer. They have a 2+ hour layover, so would probably have time to make it to the Presidents Club in Terminal E. T&C for RCC says they may require a same day ticket, but does not appear to require a *A ticket. I find it unclear whether the same is true for guests, and I am unsure whether the same rules apply to the PC. Anyone know whether they will be able to get in?
Dec 23, 2010, 10:57 am
#112
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
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Once again I don't see anything on the *A website that defines USA-Mexico as a domestic itinerary. I am going to push this issue at the SFO International RCC this weekend.
Dec 23, 2010, 12:03 pm
#113
Join Date: Feb 2001
Location: Los Angeles, USA
Programs: UA Plat-2MM, Marriott Life Titanium, Hyatt something
Posts: 1,888
What's the issue? *G including 1P get RCC access on itineraries to Mexico, Canada, etc. They are all international and I'm pretty sure the RCC ADMIT profile spells that out for the agent. The boarding pass scan at the RCC should handle it automatically. You do not get IFL access on these flights, which are actually booked as business class fare codes.
Dec 23, 2010, 12:07 pm
#114
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
RCC/ADMIT
34NI/ * * * INTERNATIONAL DEFINITION * * *
35NI/ TO OR FROM THE UNITED STATES EXCLUDING SAN JUAN
36NI/ CUSTOMERS WHO TRAVEL TO CANADA MEXICO AND
37NI/ CARRIBEAN DESTINATIONS WILL BE TREATED AS INTL AND
38NI/ CUSTOMERS WILL HAVE ACCESS TO THE RED CARPET CLUB
35NI/ TO OR FROM THE UNITED STATES EXCLUDING SAN JUAN
36NI/ CUSTOMERS WHO TRAVEL TO CANADA MEXICO AND
37NI/ CARRIBEAN DESTINATIONS WILL BE TREATED AS INTL AND
38NI/ CUSTOMERS WILL HAVE ACCESS TO THE RED CARPET CLUB
http://www.flyertalk.com/forum/unite...cc-access.html
http://www.flyertalk.com/forum/unite...ad-merged.html
No IFL access for North American flights --
Tailored to the needs of international United First customers on long haul flights*, these lounges offer personalized services, complimentary Wi-Fi, hors d'oeuvres and premium beverages.
*Flights between the U.S. and Europe, the Pacific region, South America or the Middle East
*Flights between the U.S. and Europe, the Pacific region, South America or the Middle East
Dec 23, 2010, 12:16 pm
#115
Join Date: Feb 2001
Location: Los Angeles, USA
Programs: UA Plat-2MM, Marriott Life Titanium, Hyatt something
Posts: 1,888
My wife (UA Prem Exec and RCC member) is enroute to DFW with 2 business associates. They were, however, booked on AA by their employer. They have a 2+ hour layover, so would probably have time to make it to the Presidents Club in Terminal E. T&C for RCC says they may require a same day ticket, but does not appear to require a *A ticket. I find it unclear whether the same is true for guests, and I am unsure whether the same rules apply to the PC. Anyone know whether they will be able to get in?
See, for instance:
http://www.flyertalk.com/forum/13018644-post111.html
Dec 23, 2010, 6:53 pm
#116
Join Date: May 2004
Location: OAK
Programs: UA Gold MM / AS MVP Gold
Posts: 2,504
Jun 29, 2012, 9:16 pm
#117
Join Date: Dec 2001
Location: Dallas, TX, USA
Programs: AA Executive Platinum Million Miler, Lifetime Marriott Titanium
Posts: 303
Star Alliance Lounge Guest Policy
I am *G. Ok I know the policy calls for one guest. Does this apply to family members also ? Will the SK lounge restrict my wife and kids to enter? I am traveling on a UA award with UA, SQ, and TG metal.
Aug 11, 2012, 8:41 am
#119
Join Date: Feb 2012
Location: TXL/SXF
Programs: Hilton Gold, Marriott Platinum, SPG Gold, US/UA Gold, National Executive, Avis First, Accor Platinum
Posts: 130
Quick question...
I lost *G last year and this is going to be my first time flying internationally without it...
I'm flying XXX-ORD-LGA-JFK-FRA in Award C. Feeder flights are UA, over the pond it's SQ.
1. Will I have access to UC at ORD?
2. I have a rather lengthy layover LGA/JFK... SQ uses the Oasis (contract lounge) at JFK. Can I use it or the LX Business lounge also/instead?
I lost *G last year and this is going to be my first time flying internationally without it...
I'm flying XXX-ORD-LGA-JFK-FRA in Award C. Feeder flights are UA, over the pond it's SQ.
1. Will I have access to UC at ORD?
2. I have a rather lengthy layover LGA/JFK... SQ uses the Oasis (contract lounge) at JFK. Can I use it or the LX Business lounge also/instead?
Aug 11, 2012, 12:31 pm
#120
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
there is
LH Term 1
LX Term 4
UA Term 7
I would think as Business Class SQ would provide an invite to the contract lounge but I not aware of SQ policies.